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Holiday Inn Santo Domingo by IHG

5.0 star property

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Photo gallery for Holiday Inn Santo Domingo by IHG

Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
1 bedroom, minibar, in-room safe, desk
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Suite, 1 King Bed, Club Lounge Access | 1 bedroom, minibar, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Gym
  • Room service
$156
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Blue Mall
    ‪8 min walk‬
  • Agora Mall
    ‪11 min walk‬
  • Malecon
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Club Lounge Access

  • 335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Club Lounge Access

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Double Beds, Club Lounge Access

Suite, 2 Double Beds, Club Lounge Access | 1 bedroom, minibar, in-room safe, desk

Suite, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access

Suite, 1 King Bed, Club Lounge Access | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Club Lounge Access

7.0 out of 10
Good
(2 reviews)
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(6 reviews)
  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)
  • 335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Santo Domingo by IHG

5-star hotel in Piantini
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna, and 24-hour room service.
Holiday Inn Santo Domingo by IHG offers 201 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Holiday Inn Santo Domingo by IHG provides a sauna and a 24-hour fitness center. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 2511 square feet (233 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Santo Domingo by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Aromas - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aromas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,511 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 64.00 per pet (varies based on length of stay), plus a deposit of USD 128.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 128.00 per week
  • Pet fee: USD 64.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Holiday Inn Santo Domingo by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 935 reviews
Rating 8 - Good. 244 out of 935 reviews
Rating 6 - Okay. 56 out of 935 reviews
Rating 4 - Poor. 22 out of 935 reviews
Rating 2 - Terrible. 31 out of 935 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis, Lenexa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in May 2025

10/10 Excellent

Roberto, North Miami

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food needs improvement
Stayed 2 nights in May 2025

10/10 Excellent

Lissette

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very good, walkable to a mall and a restaurant, the staff very friendly and the breakfast is varied and very good
Stayed 5 nights in May 2025

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well equiped, nice location
Stayed 1 night in May 2025

10/10 Excellent

ernest

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Milagros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming
Stayed 1 night in Apr 2025

10/10 Excellent

MIRTHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Hotel en una buena ubicación, buen servicio, camas cómodas y desayuno variado.
Stayed 1 night in Apr 2025

8/10 Good

Michael, Burton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good excpet if you are going to have a bar in the lobby make sure you have a qualified person to make drinks. Person they cad make our drink wqs lost and made a terrible drink.
Stayed 1 night in Apr 2025

10/10 Excellent

Heidi, Valley stream

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin, Orlando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice people very calm very quiet not too much noise not dirty very clean security and police patrol the area❤️🇩🇴
Stayed 3 nights in Apr 2025

8/10 Good

Monica

Stayed 3 nights in Apr 2025

10/10 Excellent

Edelis

Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and stafff
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip

Very nice hotel! Beds and pillows were comfortable. They have soft or firm pillows. Excellent service! Located close to businesses. Breakfast was good and freshly cooked. Staff was amazing! Rooftop view, bar and music.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, como siempre.

Este es mi hotel favorito en Santo Domingo, nunca fallan en ningún detalle.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alessio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely accommodation and excellent staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Crisanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael, Providenciales

Stayed 2 nights in Feb 2025

10/10 Excellent

MAURICIO

Stayed 6 nights in Feb 2025

10/10 Excellent

Joselyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful!
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch on design, cleanliness, service. Will recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eneida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en magnificas condiciones y tiene una excenlente localizació.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nahum

Stayed 2 nights in Jan 2025