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Holiday Inn Santo Domingo, an IHG Hotel

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Santo Domingo, an IHG Hotel

Sundeck
Property amenity
Outdoor pool, open 8:00 AM to 9 PM, pool umbrellas, sun loungers
Exterior
Minibar, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Gym

Explore the area

Map
Avenida Abraham Lincoln 856, Santo Domingo, 10148
  • Blue Mall
    ‪9 min walk‬
  • Agora Mall
    ‪11 min walk‬
  • Acropolis Center
    ‪13 min walk‬
  • Santo Domingo (HEX-Herrera Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Shower, hair dryer, towels

Standard Room, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • 335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Suite, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub) | Minibar, in-room safe, desk, blackout drapes

Suite, 2 Double Beds, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • 430 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible Bathtub, Club Lounge Access (Accessible Bathtub)

  • 430 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, blackout drapes

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

  • 335 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • 335 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Room

Homewood Suites by Hilton Santo Domingo, Dominican Republic

Pool
Breakfast included
Pet friendly
Parking included
4.7 out of 5, Exceptional, (572)
The price is $127
per night
$163 total
includes taxes & fees
Feb 7 - Feb 8
Homewood Suites by Hilton Santo Domingo, Dominican Republic

About this property

Holiday Inn Santo Domingo, an IHG Hotel

5-star hotel in Downtown Santo Domingo
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna, and 24-hour room service.
Holiday Inn Santo Domingo, an IHG Hotel offers 201 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Holiday Inn Santo Domingo, an IHG Hotel provides a sauna and a 24-hour fitness center. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 2511 square feet (233 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Santo Domingo, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Aromas - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 22 per person
  • A poolside bar
  • A restaurant

Restaurants on site

  • Aromas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,511 square feet of conference space
  • 6 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night, plus a deposit of USD 100.00 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 26 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Santo Domingo
Holiday Inn Santo Domingo
Santo Domingo Holiday Inn
Holiday Inn Santo Domingo Hotel Santo Domingo
Holiday Inn Santo Domingo Hotel
Inn Santo Domingo Hotel

Holiday Inn Santo Domingo, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 858 reviews" "
Rating 8 - Good. 232 out of 858 reviews" "
Rating 6 - Okay. 54 out of 858 reviews" "
Rating 4 - Poor. 22 out of 858 reviews" "
Rating 2 - Terrible. 30 out of 858 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Heidi, Valley stream

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole, Kissimmee

Business traveler, Traveled with family
Liked: Amenities
Excellent location staff very pleasant and nice everyone go out of their way to make you feel at home
Stayed 1 night in Sep 2024

6/10 Okay

Jairo

Liked: Property conditions & facilities
Even though you pay for the night breakfast wasn’t included have to pay extra for it not really hot water overall clean and very modern place
Stayed 1 night in Oct 2024

8/10 Good

Janeyri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The minibar too expensive
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 1 night in Sep 2024

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love my upgrade 🙂
It was amazing. I had a medical procedure early the next day, so I was grateful for my upgrade.
Stayed 1 night in Sep 2024

10/10 Excellent

nataly

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Staff is exceptional and food is amazing. The room was immaculate and the bathroom
Stayed 2 nights in Aug 2024

6/10 Okay

Brisis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Room did not appear to be that clean. In fact the bathroom had mold every where, which for the price I paid you would figure I would get a very clean place. Don't think I would stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

SALOME

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Good
Stayed 1 night in Aug 2024

8/10 Good

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal maravilloso
Siempre buen servicio y limpio lo único es que las habitaciones que dan a la calle son muy ruidosas
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Stayed 1 night in Jul 2024

8/10 Good

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Good zone
Good
Stayed 1 night in Jul 2024

4/10 Poor

Miguel

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Al llegar al hotel, me indicaron que no tenían la habitación premium que había pagado. Según el hotel, solo tienen habitaciones standard y suite; entonces, ¿por qué en expedia ofrecen una habitación “premium”? No recibí la habitación por la cual pagué. Ni siquiera se parecía a las fotos que tienen publicadas. Al final, en contra de mi gusto, me tuve que quedar en el hotel, pues ya teníamos planificado quedarnos en la ciudad. Pero ha sido una experiencia muy desagradable.
Stayed 1 night in Jul 2024

4/10 Poor

Laurence

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok Well here we go Upon check in was told construction will be occurring outside balcony of suite and we should close curtains during work hours That’s no good but they put us in different suite and as we exit elevator mold smell was unbearable and quick frankly toxic Once inside suite a bit better but still mold smell Then went to use safe….. it didn’t work so a new one was haphazardly installed and for the most part was not secured correctly Then turn on floor lamp and it’s missing plug adapter, so another call to front desk Then ordered food to room which was horrible at best and way overpriced sorry but truth hurts Then the elevator doesn’t permit you to go to parking level for some reason? Walk up stairs to Lobby? Why?????? Insanity Sorry I wouldn’t stay again Staff was professional but management is not steering the ship on right course Also location is a busy street and loud
Stayed 3 nights in Jun 2024

10/10 Excellent

Keny

Stayed 1 night in Jun 2024

10/10 Excellent

Jildas Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super buena ubicación
Stayed 1 night in Jun 2024