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Hotel Refugio Neptuno's

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Refugio Neptuno's

Reception
Exterior
Exterior
Suite, 2 Bedrooms | Living room | Flat-screen TV
Terrace/patio

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700
  • Boca Chica Beach
    16 min walk
  • Neptuno's Restaurant
    1 min walk
  • Manuel de Jesus Abreu Galvan Station
    26 min drive
  • Santo Domingo (SDQ-Las Americas Intl.)
    14 min drive

Room options

View all photos for Standard Room One Bed

Standard Room One Bed | Egyptian cotton sheets, premium bedding, minibar, desk

Standard Room One Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, minibar, desk

Suite, 2 Bedrooms

  • Ocean view
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom

  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View | Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Beds

Standard Room Two Beds | Egyptian cotton sheets, premium bedding, minibar, desk

Standard Room Two Beds

  • Sleeps 6
  • 2 King Beds

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Reception

Hotel Vicentina

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (572)
The price is $75
per night
$88 total
includes taxes & fees
Jan 3 - Jan 4
Hotel Vicentina

About this property

Hotel Refugio Neptuno's

3-star Boca Chica hotel close to Boca Chica Beach
This smoke-free hotel features an outdoor pool, concierge services, and laundry facilities. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a library, tour/ticket assistance, and a garden are onsite.
Hotel Refugio Neptuno's offers 20 air-conditioned accommodations with hair dryers and ceiling fans. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Full-sized refrigerators/freezers and minibars are provided. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Beaux Arts hotel also offers an outdoor pool, a library, and a terrace. Complimentary self parking is available on site.

Hotel Refugio Neptuno's is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Library
  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 2 buildings
  • 4 floors
  • Beaux Arts architecture
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets stay free
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 30 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Hotel Refugio Neptuno's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 266 reviews" "
Rating 8 - Good. 77 out of 266 reviews" "
Rating 6 - Okay. 43 out of 266 reviews" "
Rating 4 - Poor. 11 out of 266 reviews" "
Rating 2 - Terrible. 26 out of 266 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jariely, Bronx

Stayed 1 night in Aug 2024

6/10 Okay

rachel

Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 1 night in Aug 2024

10/10 Excellent

candy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es cómodo, limpio y el personal es amable y servicial. La habitación estaba limpio y con un rico aroma desde que entra. El lobby estaba welcoming, es un buen sitio para dormir está cerca del monumento de Santiago y circus. El parqueo fue rápido y el desayuno es delicioso un 10 de 10. Lo recomiendo mucho.
Stayed 1 night in Aug 2024

10/10 Excellent

Franciyou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The paring is a big problem
Stayed 5 nights in Apr 2024

2/10 Terrible

Tanola

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is really out dated. All the furnitures are old and dusty. The room smells really moldy. Area is really not up to date. Breakfast was not enjoyable. It was a poor area for breakfast dining.flies were all over the breakfast tables.
Stayed 1 night in Aug 2024

6/10 Okay

Jesus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was ok for the price. Breakfast was great!
Stayed 4 nights in Aug 2024

6/10 Okay

Ivania

Traveled with family
Old hotel needs updated
Stayed 1 night in Aug 2024

2/10 Terrible

Celia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No hot water
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean

Stayed 1 night in Jul 2024

4/10 Poor

Raysa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service
Room was ok for one night only. Breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
I like the areas beautiful restaurants and bars
Stayed 2 nights in Jul 2024

8/10 Good

Kiesha M

Traveled with partner
Liked: Staff & service
We loved our stay. This is a tiny guest house boutique style hotel. The room was clean. The AC was only in the bedroom but freezing cold. You’ll need paper towels and wash clothes for hand drying and bathing. Breakfast was wonderful. Best coffee. Plenty of beautiful restaurants and about a 7 minute walk to the popular beach. Very safe area, even at night.
Stayed 4 nights in Jul 2024

10/10 Excellent

Leoncio

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

leybis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like and enjoy
Stayed 2 nights in Jun 2024

10/10 Excellent

CARLOS, Saint Cloud

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very good to stay. the breakfast is very good and the stall very kind
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services were nice pleasant. They walked me to my room and will show you around the property. Everything was clean and easy access to the beach and restaurants. The area is under construction as of the time of my visit but during my vacation I stayed at multiple hotels and this is the best hotel Ive been too in DR.
Stayed 1 night in Jun 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, amenities
The staff are amazing and Elvis communicated really important information which was priceless. He organised transfers and was extremely helpful. The property is undergoing renovations and my room was a bit tired. I hope to return soon and spend a little more time there and explore the area.
Stayed 1 night in May 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

8/10 Good

LUZ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks okay needs maintenance. Close to the airport Las América and a lot restaurants options near the hotel.
Stayed 1 night in May 2024

2/10 Terrible

martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy
Stayed 1 night in Apr 2024

6/10 Okay

paty

Liked: Staff & service
Disliked: Cleanliness
The hotel rooms were fine, but is was a very high 3rd floor without elevator and the breakfast area wasn’t clean. The best part was the staff
Stayed 1 night in Apr 2024