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Hotel Tropicana Santo Domingo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tropicana Santo Domingo

Exterior
Interior
Restaurant
Front of property
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 8, Santo Domingo Este, Santo Domingo, 11606
  • Colon Lighthouse and Museum
    13 min walk
  • Alcazar de Colon
    4 min drive
  • Calle Las Damas
    6 min drive
  • Santo Domingo (SDQ-Las Americas Intl.)
    23 min drive

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Room

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Tropicana Santo Domingo

3-star hotel in Las Américas
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and a garden are onsite. Change of towels is available on request.
Hotel Tropicana Santo Domingo offers 53 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. This Santo Domingo Este hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include bathtubs or showers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 1292 square feet (120 square meters) include conference space. This Santo Domingo Este hotel also offers an outdoor pool, multilingual staff, and a garden. Onsite uncovered self parking is complimentary.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Tropicana Santo Domingo has a restaurant on site.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,292 square feet of conference space

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • No elevator
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Management fee: USD 10 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 20 per person
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Tropicana Santo Domingo
Hotel Tropicana Santo Domingo Hotel
Hotel Tropicana Santo Domingo Santo Domingo Este
Hotel Tropicana Santo Domingo Hotel Santo Domingo Este

Hotel Tropicana Santo Domingo Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 24 reviews" "
Rating 8 - Good. 2 out of 24 reviews" "
Rating 6 - Okay. 2 out of 24 reviews" "
Rating 4 - Poor. 4 out of 24 reviews" "
Rating 2 - Terrible. 5 out of 24 reviews" "

7.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Otoniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a peaceful place
Stayed 1 night in Aug 2024

2/10 Terrible

Ines, Nashua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything in this property. My family and i couldn't sleep because of the smells in the bathroom. The person in the receptionist was so stupid, he charged me double price for the room. He was so unprofessional, he needs to go to school to learn how to treat people. I will not come back to this nasty place. Do not waisted your money or your time on this place.
Stayed 1 night in Jul 2024

2/10 Terrible

Stanley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service
The staff were very accommodating and professional. They did their best to make me feel like I was home. The hotel is not a new hotel but it felt like that when the staff added their accomodating skills. I would definitely recommend it
Stayed 5 nights in May 2024

10/10 Excellent

Enrique

Stayed 7 nights in Apr 2024

10/10 Excellent

Nickinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Andrely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2024

10/10 Excellent

Andrely

Liked: Cleanliness, staff & service, property conditions & facilities
Pueden mejorar las almohadas, el resto estuvo muy bien
Stayed 1 night in Apr 2024

10/10 Excellent

Stanley

Liked: Staff & service
Stayed 7 nights in Apr 2024

4/10 Poor

Claren's

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was outdated. Bed wasn't clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Vielka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there the first night and I canceled my stay because I just found out that my father passed away and I needed to stay close to family. I told this to the registration and canceled my 6 nights stays but the property manager refused to give me a refund for the rest of the 5 nights.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and management are amazing …. Excellent food , clean rooms
Stayed 5 nights in Feb 2024

4/10 Poor

Mario, Orlando

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures of the property and the rating does not reflect the reality of the hotel. Rooms had old furtniture and beds, was not at all what was shown in the Expedia profile. I did not stay there and ran away within 5 minutes of been there because I felt decieved by the pictures
Stayed 2 nights in Feb 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if the shawer can be separate from the bathroom toilet. The staffis very kind!!!
Stayed 1 night in Feb 2024

10/10 Excellent

hh

Liked: Cleanliness, staff & service, property conditions & facilities
De veiligheid
Stayed 21 nights in Jul 2024

6/10 Okay

Regina

Stayed 1 night in Apr 2024

8/10 Good

yeison

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Jul 2024

2/10 Terrible

Yoly

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Jul 2024