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Hyatt Centric Santo Domingo

4.0 star property

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Photo gallery for Hyatt Centric Santo Domingo

Exterior
Restaurant
Premier Suite | Premium bedding, down comforters, memory foam beds, minibar
Lobby
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Laundry
$153
includes taxes & fees
Dec 5 - Dec 6

Explore the area

View in a map
Avenida Winston Churchill Esq., Paseo de los Locutores, Parque Habitat, Santo Domingo, 10150
  • Place, Acropolis Center
    ‪7 min walk‬
  • Place, Blue Mall
    ‪12 min walk‬
  • Place, Malecon
    ‪5 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪48 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Neds)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 2 Double Beds (Neds)

10.0 out of 10
Exceptional
(2 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, memory foam beds, minibar

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

View from room

Deluxe Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 640 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, memory foam beds, minibar

Premier Suite

  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 641 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 2 Double Beds (High Floor)

  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, down comforters, memory foam beds, minibar

Deluxe Room, 1 King Bed, Accessible

  • 641 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hyatt Centric Santo Domingo

4-star hotel in Piantini
Along with an outdoor pool, this hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a rooftop terrace, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Centric Santo Domingo offers 127 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. Cable television is provided.

Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hyatt Centric Santo Domingo features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 12000 square feet (1115 square meters) include conference space. This Santo Domingo hotel also offers a rooftop terrace, multilingual staff, and concierge services. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Complimentary covered self parking is available on site.

Hyatt Centric Santo Domingo has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Burble Rooftop Bar - Onsite bar.
Aon Food & Mood - Onsite buffet restaurant. Open daily.
Lobby Bar - Onsite bar. Open daily.
Caobana Coffee Bar - Onsite café. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 to 32 for adults and USD 32 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aon Food & Mood
  • Burble Rooftop Bar
  • Caobana Coffee Bar
  • Lobby Bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from November 28 2025 to November 28 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 26 to September 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 32.00 to 32.00 for adults, and USD 32.00 to 32.00 for children
  • Airport shuttle fee: USD 95 per vehicle (roundtrip, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Centric Santo Domingo Hotel
Hyatt Centric Santo Domingo Piantini
Hyatt Centric Santo Domingo Santo Domingo
Hyatt Centric Santo Domingo Hotel Santo Domingo

Hyatt Centric Santo Domingo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 132 out of 155 reviews
Rating 8 - Good. 15 out of 155 reviews
Rating 6 - Okay. 5 out of 155 reviews
Rating 4 - Poor. 1 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and love location
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Honestly the best hotel we have stayed at in Santo Domingo. Customer service was beyond our expectation.
Stayed 1 night in Aug 2025

10/10 Excellent

Indhira

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Perfect Stay from Start to Finish I recently had the pleasure of staying at Hyatt Centric- Santo Domingo, and I can confidently say it exceeded all my expectations in every possible way. From the moment I arrived to the day I checked out, the experience was nothing short of outstanding. The service was impeccable. The room was beautifully appointed, spacious, and thoughtfully designed for both comfort and functionality. The bed was incredibly comfortable with high-quality linens, and the blackout curtains ensured restful sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Francia

Stayed 2 nights in Aug 2025

10/10 Excellent

VĂ­ctor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, love the roof top pool, staff is awesome. I recommend the hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Rafael, Miami

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option in the center of walkable Santo Domingo
Stayed 1 night in Aug 2025

10/10 Excellent

Mauricio

Stayed 6 nights in Aug 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best experience at the Hyatt Centric. The hotel is very clean, the staff is friendly and all the dinning options are excellent. I stayed longer than expected, and as a female alone in a foreign country I was a little worried about safety. Everyone in the hotel made me feel welcomed and safe. Shout out to Leo, Elvin, Dorrianny, Agripina for making my stay better!
Stayed 4 nights in Jul 2025

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect business stay property
Stayed 3 nights in Aug 2025

10/10 Excellent

Alexey

Stayed 1 night in Aug 2025

10/10 Excellent

Anyelina

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 2 nights in Jul 2025

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, modern and well located
Stayed 1 night in Jul 2025

10/10 Excellent

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kseniya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! We enjoyed our short stay. Very friendly staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all personel exellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Lenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Yobany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar

Stayed 4 nights in May 2025

10/10 Excellent

Leury

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing—attentive, professional, and truly memorable. I would especially like to highlight Vladimir for his exceptional attention to detail and the outstanding customer service provided by his front desk team. John was a fantastic host, giving me a thorough tour of the property and showing me all the amenities. Erick, the bartender at the rooftop bar, made the evening unforgettable for all the guests. Last but not least the breakfast was AMAZING and Friendly Staff. I highly recommend this hotel!
Stayed 1 night in Jul 2025

10/10 Excellent

Aniskha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything! Good, clean, elevator had a pleasant scent all the time. Staff was friendly and accommodating.
Stayed 7 nights in Jun 2025