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Intercontinental Real Santo Domingo by IHG

5.0 star property

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Photo gallery for Intercontinental Real Santo Domingo by IHG

Front of property - evening/night
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Outdoor pool, pool umbrellas, sun loungers
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Gym

Explore the area

Map
Avenida Winston Churchill, Santo Domingo, 10127
  • Blue Mall
    ‪6 min walk‬
  • Agora Mall
    ‪2 min drive‬
  • Centro Olimpico
    ‪5 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪28 min drive‬

Room options

View all photos for Presidential Suite

View from room

Presidential Suite

  • City view
  • 2368 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds

  • City view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | View from room

Superior Room

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Pool View

Separate tub and shower, deep soaking tub, rainfall showerhead

Suite, 1 Bedroom, Pool View

  • 1033 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, Pool View

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Club Lounge Access (High Floor)

  • City view
  • 1033 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Club Lounge Access

  • City view
  • 1033 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Club Room, 1 King Bed, City View (IC Top Floor)

View from room

Club Room, 1 King Bed, City View (IC Top Floor)

  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club Lounge Access, City View (Top Floor)

View from room

Classic Room, 2 Double Beds, Club Lounge Access, City View (Top Floor)

  • City view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Pool View

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed

  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 1 King Bed, Club Lounge Access, City View (High Floor)

  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible

Separate tub and shower, deep soaking tub, rainfall showerhead

Room, 1 King Bed, Mobility Accessible

  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club Lounge Access (High Floor)

View from room

Classic Room, 2 Double Beds, Club Lounge Access (High Floor)

  • City view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Classic Room, 2 Double Beds, City View

  • City view
  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Club Lounge Access, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom, Club Lounge Access, City View

  • City view
  • 1033 sq ft
  • Sleeps 3
  • 1 Twin Bed

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About this property

Intercontinental Real Santo Domingo by IHG

5-star hotel in Downtown Santo Domingo
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.
Intercontinental Real Santo Domingo by IHG offers 227 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Santo Domingo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a 24-hour health club and a sauna.
The onsite spa has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Intercontinental Real Santo Domingo by IHG features a full-service spa, 2 hot tubs, an outdoor pool, and a 24-hour health club. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli and a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 8800 square feet (818 square meters) include a conference center. This luxury hotel also offers a sauna, a terrace, and multilingual staff. Onsite covered valet parking is complimentary.

Intercontinental Real Santo Domingo by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Market - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Factory - This restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Nau Lounge - This restaurant specializes in sushi and serves lunch, dinner, and light fare. Open daily.
Bar Blue - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
VanGogh Bar - This lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 40 for adults and USD 5 to 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bar Blue
  • Factory
  • Nau Lounge
  • The Market
  • VanGogh Bar

Things to do

  • 2 hot tubs
  • 24-hour health club
  • Full-service spa
  • Golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Art supplies
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference center (8,800 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Handrails in stairways (35 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 5 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental Real Santo Domingo Hotel
Intercontinental Real Santo Domingo
InterContinental Santo Domingo Hotel
InterContinental Santo Domingo
Intercontinental Real Santo Domingo
Intercontinental Real Santo Domingo by IHG Hotel
Intercontinental Real Santo Domingo an IHG Hotel
Intercontinental Real Santo Domingo by IHG Santo Domingo
Intercontinental Real Santo Domingo by IHG Hotel Santo Domingo

Intercontinental Real Santo Domingo by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 561 out of 688 reviews
Rating 8 - Good. 84 out of 688 reviews
Rating 6 - Okay. 20 out of 688 reviews
Rating 4 - Poor. 9 out of 688 reviews
Rating 2 - Terrible. 14 out of 688 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Stayed 2 nights in Feb 2025

10/10 Excellent

Felix, chelsea

Stayed 3 nights in Feb 2025

10/10 Excellent

sorally, lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back again
Stayed 2 nights in Feb 2025

2/10 Terrible

ana

Disliked: Staff & service

Pesadilla- publicidad engañosa

Horrible …..la noche fue rentada luego de haber comprado un paquete de pareja que el spa del hotel nos vendió, el cual además de un servicio pésimo, vendió jacuzzi y piscina pero nunca dijo que el área era compartida con niños …..inmagino se quien va a un spa de pareja para luego jugar con niños de otros huéspedes en un jacuzzi donde se suponía que uno tomaría una cava y un plato de frutas. Nuestro plan de esperar el sun set fue tronchado y nuestra escapada romántica traumada. Ojo este día es la real porquería y lo venden con publicidad engañosa. Luego a nadie les importó nuestra situación y si me preguntan ha sido la experiencia más frustrante en los últimos 10 años. Bote mi dinero y todo lo que idializamos se desmoronó. Mejor hubiera pagado una masajista y me quedo en mi casa que tengo piscina y jacuzzi y me baño con mis propios hijos En cualquier Spa de la ciudad te dan un área de adultos y privada para tu relajarte o en pareja o con amigas …..es decir no puedo describir yo con mi copa de cava en un Jacuzxi y 2 bichos cuchuplum a jugar conmigo , me dedicaré a que todo el mundo sepa el desastre y engaño por el que pasamos
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hour room service
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2025

10/10 Excellent

Miranda, Nassau

Stayed 1 night in Jan 2025

8/10 Good

Esther

Stayed 2 nights in Jan 2025

8/10 Good

Alexandra

B
Stayed 1 night in Jan 2025

10/10 Excellent

Elga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great service!!
Stayed 2 nights in Dec 2024

8/10 Good

Reyder, Apopka

Stayed 1 night in Jan 2025

10/10 Excellent

Celso, La Concepción

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great accommodations. The staff shows pride in their work.
Stayed 5 nights in Jan 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Exvelent
Stayed 1 night in Dec 2024

10/10 Excellent

Teofanes, Tamarac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great attention on a great hotel.
Stayed 8 nights in Dec 2024

10/10 Excellent

Cruz

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy Bueno
Stayed 1 night in Sep 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Marisol Argueta de

Stayed 1 night in Dec 2024

10/10 Excellent

Andry

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2024

10/10 Excellent

David, Brossard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

DAVIDE

Stayed 1 night in Dec 2024

10/10 Excellent

Adeepa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!

Amazing stay in a beautiful hotel in the center of the action. Hotel made it very easy to do everything we needed to. I can’t wait to stay again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Jessenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2024