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JW Marriott Hotel Santo Domingo

5.0 star property

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Photo gallery for JW Marriott Hotel Santo Domingo

Outdoor pool, pool umbrellas, sun loungers
Exterior
Lobby
Pool views, serves lunch, dinner, and happy hour
Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Room service

Explore the area

Map
Winston Churchill Avenue No. 93,ensanche, Santo Domingo, Distrito Nacional, 10501
  • Blue Mall
    ‪1 min walk‬
  • Agora Mall
    ‪2 min drive‬
  • Malecon
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪42 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 495 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 958 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 1001 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

  • 958 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • City view
  • Sleeps 3
  • 2 Queen Beds

Similar properties

Front of property - evening/night

Intercontinental Real Santo Domingo by IHG

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (659)
The price is $167
per night
$214 total
includes taxes & fees
Mar 28 - Mar 29
Intercontinental Real Santo Domingo by IHG

About this property

JW Marriott Hotel Santo Domingo

5-star hotel in Downtown Santo Domingo
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a rooftop terrace are onsite. Housekeeping is available on request.
JW Marriott Hotel Santo Domingo offers 150 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
JW Marriott Hotel Santo Domingo features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 7309 square feet (679 square meters) include conference space. This luxury hotel also offers a rooftop terrace, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

JW Marriott Hotel Santo Domingo is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
Winstons Grill and Patio - Overlooking the pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Reservations are required.
Vertygo 101 Lounge Bar - This poolside cocktail bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.50 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (USD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 11:00 AM for a fee: USD 16 to 21 for adults and USD 13 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Vertygo 101 Lounge Bar
  • Winstons Grill and Patio

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7,309 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 16 to 21 for adults, and USD 13 to 17 for children
  • Fee for in-room wireless internet: USD 12.50 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.50 per 24-hour period (rates may vary)
  • Covered self parking fee: USD 10 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Marriott Santo Domingo
JW Marriott Hotel Santo Domingo
JW Marriott Santo Domingo
JW Santo Domingo
Marriott Hotel Santo Domingo
Marriott Santo Domingo
Santo Domingo Marriott
Jw Marriott Santo Domingo
JW Marriott Hotel Santo Domingo Hotel
JW Marriott Hotel Santo Domingo Santo Domingo
JW Marriott Hotel Santo Domingo Hotel Santo Domingo

JW Marriott Hotel Santo Domingo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 373 out of 534 reviews
Rating 8 - Good. 91 out of 534 reviews
Rating 6 - Okay. 37 out of 534 reviews
Rating 4 - Poor. 12 out of 534 reviews
Rating 2 - Terrible. 21 out of 534 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

8/10 Good

Lucas

Stayed 1 night in Nov 2024

8/10 Good

Tulani Njoki

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and friendly..
Stayed 3 nights in Nov 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spectacular but there was a charge to use the wifi.
Stayed 4 nights in Nov 2024

10/10 Excellent

Audrina

Stayed 5 nights in Oct 2024

10/10 Excellent

Tracey, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and spotless. The breakfast buffet was delicious! The staff was professional, courteous, and kind. We like the hotel’s location and proximity to shopping and restaurants in The Blue Mall.
Stayed 7 nights in Oct 2024

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location leaving you with an all in one solution.
Stayed 1 night in Oct 2024

8/10 Good

Samadys

Traveled with family
Liked: Staff & service
Great location. Excellent staff. Heavy traffic area that is why i was surprised there was no valet parking.
Stayed 1 night in Oct 2024

10/10 Excellent

Tania

Stayed 1 night in May 2024

10/10 Excellent

gerson

Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was very disappointed when I got there for my wedding anniversary and learned that the room I booked a Junior Suite with balcony was completely sold out and they gave me a smaller and different room of what I booked.
Stayed 5 nights in Sep 2024

8/10 Good

Roshan, Montegobay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels needs vallet
Stayed 1 night in Sep 2024

10/10 Excellent

Yaakov

Stayed 4 nights in Aug 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
D
Stayed 3 nights in Aug 2024

10/10 Excellent

Hilda, santo domingo

Stayed 5 nights in Jul 2024

10/10 Excellent

HENRY

Stayed 2 nights in Aug 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and service
Stayed 5 nights in May 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

2/10 Terrible

Philis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately my stay was met with disappointment. It started off with the unwelcoming receptionist at the front desk. I understand everyone has bad days but at least try to mask it. However I wasn’t going to let this ruin my experience. Boy was I wrong! My girlfriend and I proceeded to enter our room and noticed it it didn’t have a unpleasant smell. The room smelled moldy. It was as if someone had placed a bag of wet laundry and let it sit overnight. I noticed it wasn’t just my room, I had also booked three other rooms for my family and we all had the same issue. I had to switch rooms three times because all three rooms smelled exactly the same. The room I finally chose still smelled but wasn’t as prominent. It was the best of the worse. We also visited the lobby bar a couple time during our stay and noticed that morning customer service isn’t as friendly as the night shift. On day two our toilet broke down and took 6 hours to fix. I’ve been to many Marriott’s and this was the worst experience. What saves this hotel is the location which is prime! 10/10. The hotel is literally located within the blue mall which was convenient. Unfortunately I do not recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

AMAURY

Stayed 1 night in Jul 2024

8/10 Good

Tracey, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were tidy and comfortable. The guests in the adjacent room were a little noisy at times. We also enjoyed the delicious buffet breakfast each morning and ordered from room service. The hotel is in a convenient location for shopping, and the level of security that the hotel provided was noticed and appreciated.
Stayed 11 nights in Jul 2024

10/10 Excellent

Cesar, Aguadilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pernoctar. Servicio profesional, facilidades bien mantenidas y en una localidad céntrica.
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024