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Kimpton Las Mercedes by IHG

4.5 star property
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Photo gallery for Kimpton Las Mercedes by IHG

Outdoor pool
Creator video - submitted by Renee Hahnel
Garden
Property amenity
1 bedroom, in-room safe, blackout drapes, soundproofing

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Spa
  • Room service
$183
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Calle Las Mercedes #155, Santo Domingo, Santo Domingo, 10210
  • Calle El Conde
    ‪3 min walk‬
  • Columbus Park
    ‪3 min walk‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed (Roof Top, Las Mercedes)

1 bedroom, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed (Roof Top, Las Mercedes)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Essential)

1 bedroom, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Balcony (Essential)

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Terrace

1 bedroom, in-room safe, blackout drapes, soundproofing

Premium Room, 2 Twin Beds, Terrace

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Balcony (Top Floor)

1 bedroom, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Balcony (Top Floor)

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Essential)

1 bedroom, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed with Sofa bed (Essential)

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

1 bedroom, in-room safe, blackout drapes, soundproofing

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony (Essential)

1 bedroom, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed with Sofa bed, Balcony (Essential)

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed, Bathtub (Roof Top, Terrace, Outdoor Bathtub)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Colonial)

Suite, 1 King Bed (Colonial) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Suite, 1 King Bed (Colonial)

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony (Top Floor)

1 bedroom, in-room safe, blackout drapes, soundproofing

Room, 2 Twin Beds, Balcony (Top Floor)

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, in-room safe, blackout drapes, soundproofing

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Essential)

Room, 1 King Bed, Accessible, Balcony (Essential) | Bathroom | Free toiletries, hair dryer, slippers, towels

Room, 1 King Bed, Accessible, Balcony (Essential)

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Balcony (Essential)

1 bedroom, in-room safe, blackout drapes, soundproofing

Room, 2 Twin Beds, Balcony (Essential)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite, 1 King Bed, Balcony

Studio Suite, 1 King Bed, Balcony | 1 bedroom, in-room safe, blackout drapes, soundproofing

Studio Suite, 1 King Bed, Balcony

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Essential)

1 bedroom, in-room safe, blackout drapes, soundproofing

Room, 2 Twin Beds (Essential)

  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Terrace

1 bedroom, in-room safe, blackout drapes, soundproofing

Premium Room, 1 King Bed, Terrace

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (City Single)

Room, 1 Queen Bed (City Single) | 1 bedroom, in-room safe, blackout drapes, soundproofing

Room, 1 Queen Bed (City Single)

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Essential)

1 bedroom, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed (Essential)

8.4 out of 10
Very good
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Kimpton Las Mercedes by IHG

4.5-star hotel in Zona Colonial
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Kimpton Las Mercedes by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. 55-inch plasma televisions come with cable channels.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and sports massages. The spa is open daily.
In addition to a full-service spa, Kimpton Las Mercedes by IHG features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

4 meeting rooms are available. This Colonial hotel also offers a garden, concierge services, and dry cleaning/laundry services. Onsite covered valet parking is complimentary. A total renovation of this property was completed in June 2024.

Kimpton Las Mercedes by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
ZOLA - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required.
El Patio - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Coral Buffet - Onsite diner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: DOP 1,750 to 2,000 per person
  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Coral Buffet
  • El Patio
  • ZOLA

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • Deep-tissue massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (38 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - June 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DOP 1750 to 2000 for adults, and DOP 0 to 0 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kimpton Las Mercedes by IHG Hotel
Kimpton Las Mercedes an IHG Hotel
Kimpton Las Mercedes by IHG Santo Domingo
Kimpton Las Mercedes by IHG Hotel Santo Domingo

Kimpton Las Mercedes by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 118 reviews
Rating 8 - Good. 9 out of 118 reviews
Rating 6 - Okay. 6 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 3 out of 118 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carmina Margarita Aybar

Liked: Cleanliness, amenities, property conditions & facilities
Clean and very attentive personnel.
Stayed 2 nights in May 2025

10/10 Excellent

Pamela Pelaez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT!
Stayed 2 nights in May 2025

4/10 Poor

Sandra

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful accommodation in the heart of zona colonial that however didn't meet our expectations on the service side: Wrong room assigned at check-in and were asked to move to another room just shortly after having settled in, no hot water in the room until requested, large amounts wrongly charged to our credit card and we had to return several times to reception to address this - Issue remains unresolved almost one week after our departure and we can only assume that our card was linked to another room.
Stayed 2 nights in Apr 2025

10/10 Excellent

CARLOS, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Liked: Amenities
Loved this hotel…. Room, amenities, food, staff. Special thank you Joel best attention. Guillermo and Fauris. Keep up the great service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Julio Rafael

Stayed 2 nights in Mar 2025

10/10 Excellent

jose

Liked: Amenities
Everything was very good staff waiters front desk everybody was very helpful and pleasant only thing there is no towels hooks in bathroom and for nightstand is like a small piece wood on wall no drawers
Stayed 2 nights in Apr 2025

4/10 Poor

Janissa, Valley Stream

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We stayed in Kimpton Las Mercedes for our Anniversary. Upon arrival we were advised that the pool would not be available for the two first days of our stay. This was extremely inconvenient since we had booked the resort specifically for its pool access and had wanted to enjoy it those first two days, since the following days we had excursions booked. We were provided with access to small Jacuzzis. However when we attempted to use the Jacuzzis and after requesting service the first day, no staff came to assist. Once the pool did open there was also no staff to take your drink orders during the day, you had to call in your orders. Most evenings had private events which was inconvenient and limited access to the hotel grounds. Additionally every morning at 7am we were woken up by staff either power washing the floors, vacuuming or buffing. Breakfast was nice but expensive. The free tastings of wine, rum and chocolate were also nice. All in all we would not recommend the hotel if you are looking to relax or have a romantic getaway.
Stayed 5 nights in Mar 2025

10/10 Excellent

Mariely, Santo Domingo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso, las personas amable s y atentas. Las habitaciones tienen muchos detalles que hacen que todo sea mas comodo.
Stayed 1 night in Mar 2025

8/10 Good

Andy

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice, clean, modern, and centrally located. Service is slow, and the operation at the pool is a hot mess. They claim to have a pool bar, but it is never open and when you order a drink, they have to get it from the bar in the main floor, which takes quite some time. Pool also had no available towels, and it took some time for them to be replaced. Would stay there again, but prefer the service and ambiance at the nearby Hodelpa Nicolas de Ovando. Manager (guy) talked to me to make things right and assure me that he would take care of it personally, but I never heard back from him. Another manager, named Barbara, was more helpful. Other guests had same issues.

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent property
Stayed 1 night in Nov 2024

10/10 Excellent

OMUR, Edgewater

Liked: Cleanliness, amenities, property conditions & facilities
Clean Hotel. Great design
Stayed 3 nights in Mar 2025

10/10 Excellent

Mercedes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and incredible service. Felt welcomed from the moment we stepped inside. It was so close to everything and very safe. Loved this place!
Stayed 2 nights in Mar 2025

6/10 Okay

Filippo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nobody answers phones in this hotel. Not the concierge, or the lobby or room service. It was impossible to get a hold of anyone.
Stayed 2 nights in Feb 2025

10/10 Excellent

Manuel

Stayed 2 nights in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jolie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Joel

Stayed 1 night in Feb 2025

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tjis is an excellent place to stay and relax the most important thing is his people very friendly and trying to make your visit very pleasant.
Stayed 3 nights in Feb 2025

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff attentions.
Stayed 1 night in Feb 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and very accommodating when they can be!
Stayed 5 nights in Feb 2025

10/10 Excellent

Libbys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuve una experiencia muy buena mi primera vez en este hotel todo estaba excelente los empleados muy amable la propiedad bellísima se respira una tranquilidad increíble lleve a mi pareja para su cumpleaños y la pasamos muy bien lo recomiendo al 100 definitivamente fueron unos tres días muy agradables.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
El mejor hotel de la Zona Colonial😍
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025