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Luca Hotel by Heritage Residences Signature Collection

3.5 star property

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Photo gallery for Luca Hotel by Heritage Residences Signature Collection

Outdoor spa tub
Staircase
1 bedroom, hypo-allergenic bedding, down comforters, minibar
Lobby
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Housekeeping
  • Gym

Explore the area

Map
Calle 19 de Marzo No. 164, Ciudad Colonial, Santo Domingo, Distrito Nacional, 10211
  • Calle El Conde
    ‪1 min walk‬
  • Columbus Park
    ‪4 min walk‬
  • Sambil Santo Domingo
    ‪4 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪22 min drive‬

Room options

View all photos for Family Double Room, 2 Double Beds

Family Double Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Family Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium Room | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, down comforters, minibar

Traditional Room, 1 Queen Bed

8.8 out of 10
Excellent
(16 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Luca Hotel by Heritage Residences Signature Collection

3.5-star hotel in Zona Colonial
Along with a restaurant, this hotel has 2 bars/lounges and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a rooftop terrace, a hot tub, and a meeting room.
Luca Hotel by Heritage Residences Signature Collection offers 11 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 32-inch LED televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries. This Santo Domingo hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Luca Hotel by Heritage Residences Signature Collection features a hot tub and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a meeting room, coworking spaces, and limo/town car service. This Colonial hotel also offers a rooftop terrace, barbecue grills, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Luca Hotel by Heritage Residences Signature Collection has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Skylounge - Overlooking the ocean, this rooftop bar specializes in local cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.
Jardín Colonial - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 bars/lounges
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Jardín Colonial
  • Skylounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Height-adjustable showerhead
  • In-room roll-in shower

More

  • 1 building
  • 4 floors
  • Built in 1600
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Luca Hotel Santo Domingo
Luca Santo Domingo
Luca Hotel
Luca Hotel by The Oxo House
Luca Hotel by Heritage Residences Signature Collection Hotel

Luca Hotel by Heritage Residences Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 466 out of 655 reviews
Rating 8 - Good. 124 out of 655 reviews
Rating 6 - Okay. 36 out of 655 reviews
Rating 4 - Poor. 19 out of 655 reviews
Rating 2 - Terrible. 10 out of 655 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very, nice, comfortable and really good located. Everything is at a walking distance in Zona Colonial.
Stayed 1 night in Apr 2025

10/10 Excellent

Johan Enrrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly with all of the guests. It felt like we were family.
Stayed 1 night in Apr 2025

10/10 Excellent

Stanley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jessica

Stayed 5 nights in Mar 2025

10/10 Excellent

Susannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location a block from walking street in Colonial Santo Domingo. Excellent service, great room, very quiet, good breakfast, easy checkin and checkout. The porter helped us park and with our luggage. Beautiful courtyard where drinks and breakfast are served. Highly recommend.

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Marlene

Stayed 1 night in Mar 2025

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Asif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provided excellent service. Washroom was nice, clean and functional with hot water. Bed was comfy. Location is safe. Will stay again in future trips to Santo Domingo.
Stayed 2 nights in Mar 2025

10/10 Excellent

georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. The room the property are very pretty and unique. The location is awsome and staff and service are amazing!! I highly recommend you will not be dissapointed. Thank you Luca amazing staff for making our stay such a great experience!!
Stayed 4 nights in Mar 2025

8/10 Good

Bettina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and the bathroom are large, during the night it was quiet. The staff was friendly and the breakfast was good. It is walkable and safe.
Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and very quiet and relaxing. Delicious complimentary breakfast is a plus! Have stayed here several times. Quick check in/check out and great location…close to nice restaurants.
Stayed 1 night in Mar 2025

10/10 Excellent

Joenny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, and amazing staff!
Stayed 1 night in Feb 2025

6/10 Okay

Anteous

Traveled with group
Liked: Staff & service
The room was subpar for the price. The location wasn’t the best as the road in front is under construction.
Stayed 1 night in Feb 2025

10/10 Excellent

Axel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana was a great host, always making sure we had all that we needed. She was on-point providing recommendations for dinning, nightlife, shopping and things to do around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Jay, Palo Alto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very charming hotel with friendly staff. The road was under construction, it will be more convenient when finished but it did make the hotel very quiet for an urban setting.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !!!except no signal to watch television
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Stayed 2 nights in Jan 2025

4/10 Poor

Dimitri

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Under construction. The water went out for almost a whole day. The room had a humid smell.
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

Lovely hotel and a quiet oasis in the bustle of Santo Domingo.
Stayed 1 night in Feb 2025

8/10 Good

Barbara

Wonderful little hotel. Could use a bureau with drawers for unpacking and a suitcase holder for luggage.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed twice at the Luca Hotel. The staff was all very kind and helpful. The location is close to everything in the Zona Colonial but in a quiet location. I would definitely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Jan 2025