Novus Plaza Hodelpa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novus Plaza Hodelpa

Twin Room | In-room safe, desk, blackout drapes, iron/ironing board
Food and drink
Lobby sitting area
Lobby
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Room service
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
Calle El Conde, Esquina Hostos, Zona Colonial, Santo Domingo, 10101
  • Calle El Conde
    1 min walk
  • El Meson De Luis
    1 min walk
  • Ramon Caceres Station
    5 min drive
  • Santo Domingo (HEX-Herrera Intl.)
    22 min drive

Room options

Executive Deluxe

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Double Beds

Deluxe Plus

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Novus Plaza Hodelpa

3.5-star hotel in Zona Colonial
This smoke-free hotel features a fitness center, a meeting room, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Novus Plaza Hodelpa offers 96 accommodations with safes and complimentary bottled water. Televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novus Plaza Hodelpa features a fitness center, a terrace, and multilingual staff. Wireless Internet access is complimentary. This Santo Domingo hotel also offers gift shops/newsstands, tour/ticket assistance, and concierge services.

Novus Plaza Hodelpa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: DOP 10 for adults and DOP 6 for children

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DOP 10 for adults and DOP 6 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Novus Plaza Hodelpa Hotel Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Novus Plaza Hodelpa Hotel
Novus Plaza Hodelpa Santo Domingo
Novus Plaza Hodelpa Hotel Santo Domingo

Novus Plaza Hodelpa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 215 out of 506 reviews" "
Rating 8 - Good. 164 out of 506 reviews" "
Rating 6 - Okay. 59 out of 506 reviews" "
Rating 4 - Poor. 31 out of 506 reviews" "
Rating 2 - Terrible. 37 out of 506 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was clean, but dirty around the property
Stayed 1 night in Aug 2024

2/10 Terrible

Quienton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Need parking in the properic
Stayed 1 night in Jul 2024

6/10 Okay

King J

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for
Stayed 1 night in Jun 2024

8/10 Good

Poosha

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
I like that the hotel is in a convenient location. But the cleanness need major improvement.
Stayed 4 nights in Feb 2024

6/10 Okay

Francisco

Stayed 2 nights in Jun 2024

10/10 Excellent

irma

Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to walk around Ciudad Colonial. Around the corner of the hotel theres a walking street with a lot of shops and restaurant and Parque Colón. A lot of tourist actives to do in the area. The only complaint I have is that didn't have batteries for my safe. I asked for them but didn't receive any :(. But otherwise great experience.
Stayed 3 nights in May 2024

10/10 Excellent

Rodrigo R

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Larry, Dania Beach

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay there in future
Stayed 1 night in May 2024

8/10 Good

Raja

Stayed 2 nights in May 2024

2/10 Terrible

Lorenc

Disliked: Cleanliness, amenities, property conditions & facilities
They charge extra fee of 30 s if u bring a friend up for not even 10 min and it’s noise from the air condition
Stayed 3 nights in May 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean, so friendly, nice and cool. Best location in La Zona
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Fredy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The beds and the room were very small, loud music outside the hotel, I didn't get any rest, the price was expensive for what it was, I wouldn't return
Stayed 1 night in May 2024

10/10 Excellent

kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the colonial area in Santo Domingo.
Stayed 1 night in May 2024

8/10 Good

Juan

Stayed 1 night in May 2024

10/10 Excellent

Franklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024

8/10 Good

Ricardo Luis

Stayed 8 nights in Apr 2024

4/10 Poor

Erkan

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
First of all I would like to thank to all hotel crew , and front desk agents for made our stay the way nicer and better.They were so kind, they all reserves to work in better hotel and under better hotel management. All I can say about this Hotel management, they need to improve their room conditions and especially toilet and bathroom. ( ASAP!) if they read this comment they could fine what happened during our stay and again Thank you to all hotel crew.
Stayed 3 nights in Apr 2024

4/10 Poor

Andrew

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

2/10 Terrible

enmanuel

Disliked: Cleanliness, staff & service, amenities
Service really bad, smell really bad the areas, no parking, the phone don’t answer at the lobby, food really bad, cold and not variety
Stayed 1 night in Apr 2024

6/10 Okay

Miguel

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2024

6/10 Okay

Americo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
location to historic sites is excellent. A lot of good dining options. Uber rides are cheap and reliable. Comfortable room. The breakfast buffet helps if you are in a hurry but, there are a lot of better and cheaper dining options around the hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Liliana

Traveled with group
Good
Stayed 1 night in Apr 2024