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Four Points by Sheraton Santo Domingo

4.0 star property

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Photo gallery for Four Points by Sheraton Santo Domingo

Outdoor pool, sun loungers
View from room
Front of property
Outdoor wedding area
Free daily cooked-to-order breakfast

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
$133
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
KM 22 Autopista Las Americas, next to Las Americas Free Zn, Boca Chica, Santo Domingo, 10210
  • La Caleta Park
    ‪2 min drive‬
  • Dream Casino Be Live Hamaca
    ‪6 min drive‬
  • Boca Chica Beach
    ‪8 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Deluxe Room, 1 King Bed, Partial Ocean View | Pillowtop beds, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Partial Ocean View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Pillowtop beds, minibar, in-room safe, desk

Standard Room, 2 Double Beds

7.6 out of 10
Good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillowtop beds, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Santo Domingo

4-star hotel in La Caleta
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Four Points by Sheraton Santo Domingo offers 124 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

Four Points by Sheraton Santo Domingo features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 1119 square feet (104 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

Four Points by Sheraton Santo Domingo has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 10:00 AM.
Los Balcones - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Arrecife Sports Bar - This sports bar specializes in international cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Arrecife Sports Bar
  • Los Balcones

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,119 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Elevator (47 inch wide door)
  • Grab bar in shower (39 inches high)
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Roll-in shower (79 inches wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 22 2025 to March 31 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 25 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Quality Hotel Real Aeropuerto Santo Domingo
Quality Hotel Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Santo Domingo
Quality Real Aeropuerto Santo Domingo
Quality Real Aeropuerto Santo Domingo Santo Domingo Este
Quality Hotel Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto Santo Domingo Boca Chica
Quality Real Aeropuerto to Do
Four Points by Sheraton Santo Domingo Hotel
Quality Hotel Real Aeropuerto Santo Domingo
Four Points by Sheraton Santo Domingo Boca Chica
Four Points by Sheraton Santo Domingo Hotel Boca Chica

Four Points by Sheraton Santo Domingo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 58 out of 112 reviews
Rating 8 - Good. 27 out of 112 reviews
Rating 6 - Okay. 11 out of 112 reviews
Rating 4 - Poor. 6 out of 112 reviews
Rating 2 - Terrible. 10 out of 112 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

fernando

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport But too close to busy highway and not ocean front
Stayed 2 nights in May 2025

2/10 Terrible

Elpidio

Stayed 1 night in May 2025

10/10 Excellent

Sandra, North Arlington

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice a quiet
Stayed 1 night in May 2025

8/10 Good

C. Steven

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need upgrades!
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in May 2025

10/10 Excellent

elmide

Liked: Cleanliness, amenities, property conditions & facilities
The welcome was excellent because the clerk smiled and greeted as though he was happy that I was there. The kitchen staff went above and beyond.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

RENARD

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

RENARD

Traveled with group
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in May 2025

10/10 Excellent

Dr. Crappie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay and very quiet
Stayed 2 nights in May 2025

10/10 Excellent

carlos joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend a bit more attention to details on finishing.
Stayed 1 night in May 2025

8/10 Good

RENIER

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly person
Stayed 1 night in May 2025

10/10 Excellent

Harry

Liked: Property conditions & facilities
Staff was outstanding, I needed to check in several hours early to attend a Zoom call. They checked me into the room and made sure I had internet connection in my room.
Stayed 1 night in Apr 2025

6/10 Okay

Ifrendely

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Very nice from the outside and lobby but rooms very outdated and dusty. A/C system super old and very loud. We were not able to sleep with the a/c
Stayed 1 night in Apr 2025

8/10 Good

Julian

Business traveler
Liked: Staff & service
The hotel is in a good location and has recently been acquired under the Sheraton Four Points branding. It is not up to the standard yet of that branding and probably needs some refurbishment. The breakfast was good but the buffet dinner was limited and wine options not good. The dining area definitely needs re-modeling. The room was comfortable but cleaning was not perfect and the sanitaryware ware was old with bath rather than shower. The hotel has potential.
Stayed 1 night in Apr 2025

10/10 Excellent

Adrienne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near airport: great! Not much else to do… but the most lovely wonderful staff! And so clean! What else do you really want in an airport hotel?!!
Stayed 1 night in Apr 2025

10/10 Excellent

Albert, McDonough

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Apr 2025

6/10 Okay

Mario, brooklyn

Traveled with family
They couldn’t find my reservation and I had to wait close to one hour to check in at 12 am in the morning
Stayed 1 night in Apr 2025

2/10 Terrible

Christopher

Disliked: Staff & service, amenities
AC leaked in the room so wet carpet and mildew. Close to airport and nothing else. Staff was not friendly at all.
Stayed 2 nights in Dec 2024

10/10 Excellent

Netzahualcoyolt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Marzena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

6/10 Okay

Jurgen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel and staff were good but cable wasn’t working, they said it was general. AC was failing because of lost of power, and front door too. Telephone wasn’t working either. They sent a technician and he repaired AC and phone cord. At 3:45 am we could have a taxi to drive us to the airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a well-maintained hotel inside and out. The restaurant had very good and reasonably priced food. The staff was courteous and helpful. It's a gated property with no opportunity to walk anywhere off the site. The plumbing fixtures are in need of an upgrade.
Stayed 2 nights in Mar 2025