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RIG Casa Conde

3.0 star property

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Photo gallery for RIG Casa Conde

Interior
In-room safe, desk, iron/ironing board, free WiFi
Bicycling
Front of property
Junior Room | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
511 C. El Conde, Santo Domingo, Distrito Nacional, 10210
  • Calle El Conde
    ‪1 min walk‬
  • Malecon
    ‪7 min walk‬
  • Columbus Park
    ‪9 min walk‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Honeymoon Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Honeymoon Room, 1 King Bed

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Room

Economy Room | In-room safe, desk, iron/ironing board, free WiFi

Economy Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

Street view

Junior Room

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

RIG Casa Conde

3-star Santo Domingo hotel, connected to a shopping center in Zona Colonial
Along with a snack bar/deli, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include spa services, concierge services, and a 24-hour front desk.
RIG Casa Conde offers 28 air-conditioned accommodations with safes and irons/ironing boards. 32-inch plasma televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. This Colonial hotel also offers spa services, multilingual staff, and tour/ticket assistance.

RIG Casa Conde is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Cueva - Onsite coffee shop.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Cueva

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Lockers
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 40)
  • Crib (infant bed) fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

RIG Casa Conde Hotel
RIG Casa Conde Santo Domingo
RIG Casa Conde Hotel Santo Domingo

RIG Casa Conde Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 84 reviews
Rating 8 - Good. 28 out of 84 reviews
Rating 6 - Okay. 15 out of 84 reviews
Rating 4 - Poor. 9 out of 84 reviews
Rating 2 - Terrible. 6 out of 84 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gérard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the balcony
Stayed 2 nights in Nov 2024

10/10 Excellent

Yves

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the interior design and structure. I also noticed signs of neglect, like a broken and missing rod to hang the towel. The windows in room 211 need to be fixed or replaced altogether. So does the drainage in the shower. Otherwise, this is a vary nice and convenient place for a short stay in the Dominican capital.
Stayed 5 nights in Nov 2024

8/10 Good

Benjamin, Philadelphia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV didn’t work, which was the only gripe that I had.
Stayed 1 night in Nov 2024

10/10 Excellent

Gérard

Liked: Cleanliness, staff & service, property conditions & facilities
No microwave i eas transferred to a smallee room
Stayed 1 night in Nov 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay I would recommend
Stayed 10 nights in Oct 2024

8/10 Good

Orlando

Liked: Cleanliness, staff & service
Staff treated me well
Stayed 13 nights in Sep 2024

8/10 Good

Robert

Hard to find
Stayed 3 nights in Jun 2024

6/10 Okay

Robert

Liked: Cleanliness
My room water pressure and as hot as it is no icebox. The photo of the room i selected had more space
Stayed 3 nights in Jun 2024

10/10 Excellent

RAYLETTE

Liked: Cleanliness, amenities, property conditions & facilities
Mannersable staff
Stayed 7 nights in Apr 2024

8/10 Good

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great price, clean rooms.. need to fix plumbing, apart from that .. very pleasant and friendly staff!

10/10 Excellent

JOSE RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep it up
Everything went well. I have stayed at Casa Conde more than 10 times and this time it was the same as ever. One thing has improved over the years is the wifi service. Oh... and breakfast. Now it is self service. The hotel is very clean and staff are always willing to help.
Stayed 4 nights in Apr 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love its convenient location, though the parking can be an issue
Stayed 1 night in Feb 2024

4/10 Poor

Kevin

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Didn’t get what I expected.
Online it showed that I had I big room with a balcony but when I checked in I got a little room with no balcony. And by me checking in they would allow me to get my money back so I had to keep the room but I went down the block and got the big room that I was looking for. But the staff was awesome.
Stayed 7 nights in Jan 2024

8/10 Good

Carlos Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All you need, where you need!
Location and services were great! This was not the most spacious hotel room I've ever stayed in, but given the premium location, it was just perfect. The staff were very friendly and accommodated a couple of requests. Overall, I think this is an excellent place to stay when visiting Zona Colonial! Every landmark is located at walking distance from the hotel
Breakfast buffet
Stayed 4 nights in Nov 2023

10/10 Excellent

Royan

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Helpful staff and very comfortable rooms. Will recommend!
Stayed 3 nights in Aug 2023

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff. For the price, great facility and location.
Stayed 11 nights in Jul 2023

6/10 Okay

Jean Yves

It’s very middle but in heart of the city.
Stayed 1 night in Jul 2023

10/10 Excellent

Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Great price and great location, the management was super helpful when I needed something

8/10 Good

Ariel

Stayed 2 nights in May 2023

10/10 Excellent

Robert, Saint Petersburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent value I would greatly recommend. The property is beautiful and very well-maintained basic fair. The breakfast was excellent especially considering the room rate. The staff is very helpful and professional. An excellent choice for those who like clean, basic, accommodations with a touch of class. One thing to be mindful of though are lots of tile stairs without banisters, and as it is an old building, some micro irregularities in floor levels, but they are all clearly marked, but older guests should take note of this. Enjoy!!!
Stayed 3 nights in Mar 2023

8/10 Good

Lawrence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lawrence’s POV
It’s a really nice boutique hotel and staff very customer friendly - the breakfast was also good and fresh each morning - hot water, clean sheets, WiFi and AC all I needed
Stayed 6 nights in Feb 2023

10/10 Excellent

NICOL, Brooklyn

Liked: Cleanliness, property conditions & facilities
Nice location
Stayed 1 night in Feb 2023

10/10 Excellent

NICOL, Brooklyn

Stayed 1 night in Feb 2023

6/10 Okay

Nichools

Traveled with family
The property location it’s great! The staff are good they can be a little better, Toby it’s actually amazing! The hotel needs a little more things for guess. There is no microwave to be use for food or anything. The only kitchen like use it’s for breakfast. The mattress are very hard and in the bathroom they should add a small shower rug for safety. You get 2 towels per day. If you need more towels you must return the ones you have. We had to call for an extra blanket and pillow. Overall the hotel is not bad it just those little things that should be improved.