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Tropical Island Aparthotel – Las Americas Airport Santo Domingo

2.5 star property

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Premium Double Room, 1 Queen Bed, Terrace, City View | Terrace/patio
Front of property
Superior Studio, 1 Double Bed, Microwave, Sea View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Property amenity
Superior Studio, 1 Double Bed, Microwave, Sea View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
Caracoles 67, Santo Domingo Este, Santo Domingo Este, 11704
  • Assembly Hall of Jehovah's Witnesses
    ‪5 min drive‬
  • National Aquarium
    ‪5 min drive‬
  • Three Eyes National Park
    ‪5 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Studio, 1 Double Bed, Microwave, Sea View

Superior Studio, 1 Double Bed, Microwave, Sea View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Studio, 1 Double Bed, Microwave, Sea View

  • 279 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, 1 Double Bed, Private Bathroom

Superior Single Room, 1 Double Bed, Private Bathroom | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Single Room, 1 Double Bed, Private Bathroom

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Apartment, Terrace - City and Sea Views

One Bedroom Apartment, Terrace - City and Sea Views | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

One Bedroom Apartment, Terrace - City and Sea Views

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 1 Bedroom, Kitchen, Ground Floor

Family Apartment, 1 Bedroom, Kitchen, Ground Floor | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Family Apartment, 1 Bedroom, Kitchen, Ground Floor

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Apartment, 1 Bedroom, Kitchenette

Family Apartment, 1 Bedroom, Kitchenette | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Family Apartment, 1 Bedroom, Kitchenette

  • 420 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Refrigerator & Microwave

Family Apartment, 2 Bedrooms, Refrigerator & Microwave | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Family Apartment, 2 Bedrooms, Refrigerator & Microwave

  • 1023 sq ft
  • City view
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Comfort Double Room, Refrigerator & Microwave

Comfort Double Room, Refrigerator & Microwave | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Comfort Double Room, Refrigerator & Microwave

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Double Room, 1 Double Bed, Private Bathroom, Ground Floor

Economy Double Room, 1 Double Bed, Private Bathroom, Ground Floor | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Economy Double Room, 1 Double Bed, Private Bathroom, Ground Floor

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Family Apartment, 1 Bedroom, Refrigerator & Microwave, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Family Apartment, 1 Bedroom, Refrigerator & Microwave, City View

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Beautiful 1 Bedroom apartment With Balcony City Views

Beautiful 1 Bedroom apartment With Balcony City Views | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Beautiful 1 Bedroom apartment With Balcony City Views

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Apartment, 2 Bedrooms, Refrigerator & Microwave, City View

Fridge, microwave, blender, dining tables

Family Apartment, 2 Bedrooms, Refrigerator & Microwave, City View

  • 1033 sq ft
  • City view
  • Sleeps 6
  • 1 Double Bed, 3 Twin Beds and 1 Queen Bed

View all photos for Premium Double Room, 1 Queen Bed, Terrace, City View

Premium Double Room, 1 Queen Bed, Terrace, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Double Room, 1 Queen Bed, Terrace, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 2 Bedrooms, Terrace, City View

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Apartment, 2 Bedrooms, Terrace, City View

  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Comfort Apartment, 1 Bedroom, Refrigerator & Microwave, City View

Comfort Apartment, 1 Bedroom, Refrigerator & Microwave, City View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Comfort Apartment, 1 Bedroom, Refrigerator & Microwave, City View

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Tropical Island Aparthotel – Las Americas Airport Santo Domingo

Santo Domingo Este hotel connected to a rail/subway station in Corales del Sur
This hotel features a water park (surcharge), concierge services, and dry cleaning. Wired internet in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Housekeeping is available on request.
Tropical Island Aparthotel – Las Americas Airport Santo Domingo offers 60 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. These individually decorated and furnished accommodations include dining tables. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. 32-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Santo Domingo Este hotel provides complimentary wired Internet access. Business-friendly amenities include desks and printers. Microwaves, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a water park (surcharge).

The recreational activities listed below are available either on site or nearby; fees may apply.

Tropical Island Aparthotel – Las Americas Airport Santo Domingo features a water park (surcharge) and a waterslide. A computer station is located on site and wired Internet access is complimentary. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This Colonial hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Guests can use the indoor pool, outdoor pool, and health club at a partner property.

Tropical Island Aparthotel – Las Americas Airport Santo Domingo has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 18-hole adjacent golf course
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Shopping mall
  • TV in common areas
  • Water park
  • Water sports equipment
  • Waterslide

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Dining table
  • Fenced pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Microwave on request
  • Pool gate
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • In a national park
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 17 accessible parking spaces
  • Accessible airport shuttle
  • Handrails in stairways (39 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2010
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Dining table
  • Limited room service
  • Meal delivery service
  • Microwave on request
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Printer
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 6:00 AM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests are required to contact this property by WhatsApp or telephone 24 hours prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)
  • Service fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal and Cash App
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A fee for in-room air conditioning is charged during the day (8 AM - 8 PM).

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tropical Aparthotel
Tropical Island Aparthotel
Tropical Island Aparthotel Santo Domingo Este
Tropical Island Santo Domingo Este
Tropical Santo Domingo Este
Hotel Tropical Island
Tropical Island Aparthotel
Hotel Tropical Island Las Americas Airport Colonial Zone

Tropical Island Aparthotel – Las Americas Airport Santo Domingo Reviews

Reviews

6.2
Rating 10 - Excellent. 54 out of 233 reviews
Rating 8 - Good. 61 out of 233 reviews
Rating 6 - Okay. 29 out of 233 reviews
Rating 4 - Poor. 23 out of 233 reviews
Rating 2 - Terrible. 66 out of 233 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

8/10 Good

Dora, Quebec

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Stuff is really nice and helpful!
Stayed 19 nights in Oct 2024

2/10 Terrible

Thurman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es lo peor Que eh visitado dice Que tenia piscina y aire central y no tenia ninguna de las 2 el servicio horrible y no tiene condicion en la Cocina solo habia uñas cuchara y para nada de lujo en fin no lo recomiendo
Stayed 1 night in Sep 2024

2/10 Terrible

Maurice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

tyrone

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good
Stayed 6 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
ALL was good,extra $30 @check-in to have it ALL(ac, Wi-Fi, security, parking w/your OWN remote, SUPER clean, Fire stick..ect) all DAY...🤔no problem.And lastly... the Owner he goes ABOVE AND BEYOND for his Extraordinary Guest's....OHH YEA the morning Sunrise view from the 5th floor AWESOME
Stayed 3 nights in May 2024

2/10 Terrible

Dennis

Disliked: Amenities
They were closed and I couldn't get in
Stayed 3 nights in Mar 2024

4/10 Poor

Julio, Mountainside

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
i didn't like the area I wasn't feel confortable
Stayed 3 nights in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

4/10 Poor

Lise

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The price that I was charged when I arrived at the hotel was different from the price that was quoted on the website
Stayed 1 night in Aug 2023

2/10 Terrible

Elvira

Traveled with family
Disliked: Amenities, property conditions & facilities
Really bad Air-condition not working properly. They ask me to pay $25 extra just because Expedia gave me a discount according to them. It look like they are stealing people money.
Stayed 1 night in May 2023

6/10 Okay

Stella

Traveled with partner
Disliked: Amenities
If you just need something cheap for a night it’s ok. We had a 4am flight so we just came for a few hours as we weren’t staying in Santo Domingo for the duration of the trip and wanted something close to the airport due to the early flight. No shampoo or shower gel. Tons of mosquitos, and very uncomfortable bed. The guy at the reception was very kind and nice.
Stayed 1 night in Feb 2023

4/10 Poor

Robert

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and comfy, the host Donald is an amazing man, he's friendly and very helpful; I am so looking forward to bringing my friends for my 2023 group trip.

2/10 Terrible

Ezequiel, Camarillo

Stayed 1 night in Nov 2022

2/10 Terrible

Emilie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The owner is a thief. I had to pay $35 a day extra for AC and $15 a day extra for internet and I had to pay that before I check in… and to top it off I deposited $40 for a gate key which was supposed to be refunded when I returned the keys but he did not give me the refund. The AC was only at night. The owner stated that if I need AC during the day that’s and extra $15 a day. The internet was not working for over a week but he did not refund any money. That man is a crook . I don’t think anyone should fall into a trap like that. I had to go with what he said cause we had nowhere else to go. That hotel is a very bad place to be….No security it’s just terrible
Stayed 18 nights in Jul 2022

2/10 Terrible

Alena, Conshohocken

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was treated horribly after my flight arrived at 3am and was told he wasn't supposed to be handling clients at that time. I was told to leave premises since I didn't want to pay $80 to check in 4 hours early. I was also not refunded my week stay, not did expedia back me. Horrible experience. It's not even located where it says.
Stayed 7 nights in Jul 2022

10/10 Excellent

Alfredo

Stayed 3 nights in Jun 2022

2/10 Terrible

Yvetha

That need to be close for cleaning
Stayed 1 night in May 2022

4/10 Poor

jean, Orange

Stayed 1 night in Apr 2022

2/10 Terrible

Karl Henry Milton

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Victor

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2022

6/10 Okay

joel, yauco

Disliked: Amenities
Nos trataron muy bien alquilamos el apt de 2 cuartos cocina 2 banos defecto no tiene elevador hay que subir 3 pisos para llegar hay un colmado cerca para compras para el desalluno
Stayed 4 nights in Jan 2022

6/10 Okay

Melissa

Disliked: Cleanliness, amenities
Stayed 10 nights in Dec 2021

2/10 Terrible

Derek

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely Nothing! It's disgraceful
Stayed 1 night in Nov 2021

2/10 Terrible

Hank

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
...............................................
Stayed 2 nights in Oct 2021