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Grand Ambassador Santorini Hotel

5.0 star property

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pet friendly
  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
Akrotiri, Santorini, 847 00
  • Santorini Caldera
    ‪1 min walk‬
  • Caldera Beach
    ‪11 min walk‬
  • Ancient Akrotiri
    ‪16 min walk‬
  • Thira (JTR-Santorini National)
    ‪22 min drive‬

Room options

View all photos for Suite with Private Pool (Infinity)

Suite with Private Pool (Infinity) | Premium bedding, down comforters, Select Comfort beds, minibar

Suite with Private Pool (Infinity)

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Villa 2 Bedrooms with Private Pool

Ambassador Villa 2 Bedrooms with Private Pool | Private pool

Ambassador Villa 2 Bedrooms with Private Pool

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Deluxe Cave Suite with Private Pool Caldera

  • Sleeps 2
  • 1 Queen Bed

Grand Villa 3 Bedroom with Private Pool and Hot Tub

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Luxury Suite with Private Pool Caldera

Premium bedding, down comforters, Select Comfort beds, minibar

Luxury Suite with Private Pool Caldera

  • 646 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Cave Suite with Private Pool

Executive Cave Suite with Private Pool | Balcony view

Executive Cave Suite with Private Pool

  • 861 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Petit Suite with Private Pool Caldera

Premium bedding, down comforters, Select Comfort beds, minibar

Petit Suite with Private Pool Caldera

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ambassador Villa 3 Bedrooms with Private Pool

Ambassador Villa 3 Bedrooms with Private Pool | Premium bedding, down comforters, Select Comfort beds, minibar

Ambassador Villa 3 Bedrooms with Private Pool

  • 2152 sq ft
  • Sea view
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Serenity 2 Bedroom Suite with Private Pool

Serenity 2 Bedroom Suite with Private Pool | Premium bedding, down comforters, Select Comfort beds, minibar

Serenity 2 Bedroom Suite with Private Pool

  • 1291 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Cave Suite Infinity Pool Caldera View

Cave Suite Infinity Pool Caldera View | Premium bedding, down comforters, Select Comfort beds, minibar

Cave Suite Infinity Pool Caldera View

  • 484 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Ambassador Santorini Hotel

5-star Santorini hotel steps from Santorini Caldera
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Grand Ambassador Santorini Hotel offers 40 accommodations with private pools and private hot tubs. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Santorini hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
In addition to a full-service spa, Grand Ambassador Santorini Hotel features an indoor pool and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers a seasonal outdoor pool, a fitness center, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Onsite self parking is complimentary. A total renovation of this property was completed in March 2016.

Grand Ambassador Santorini Hotel is a smoke-free property.

Grand Ambassador Santorini Hotel has 2 restaurants serving breakfast only.
Beveldere cafe - This restaurant overlooks the ocean. Open daily.
24-hour room service is available.

Languages

English, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Beveldere cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Indoor pool
  • Library
  • Motor boating
  • Private wine tours
  • Sailing
  • Scooter/moped rentals
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Stereo
  • TV in common areas
  • Wine tours

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Private pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance

More

  • 1 floor
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2013
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Renovated entire property - March 2016
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Private pool

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between October 24 and April 09.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 18 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 15 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to the hotel's position above a cliff, this property does not have children's facilities and children are not allowed without their parent's written consent.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Hotel Santorini
Ambassador Santorini
Ambassador Santorini Hotel
Hotel Ambassador Santorini
Santorini Ambassador
Santorini Ambassador Hotel
Ambassador Aegean Luxury Hotel Santorini
Ambassador Aegean Luxury Hotel
Ambassador Aegean Luxury
Ambassador Aegean Luxury Hotel Santorini
Ambassador Aegean Luxury Hotel
Ambassador Aegean Luxury Santorini
Ambassador Aegean Luxury
Hotel Ambassador Aegean Luxury Hotel and Suites Santorini
Santorini Ambassador Aegean Luxury Hotel and Suites Hotel
Hotel Ambassador Aegean Luxury Hotel and Suites
Ambassador Aegean Luxury Hotel and Suites Santorini
Ambassador Aegean Luxury Hotel Suites
Ambassador Santorini Hotel
Ambassador Aegean Santorini

Grand Ambassador Santorini Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 232 reviews
Rating 8 - Good. 34 out of 232 reviews
Rating 6 - Okay. 14 out of 232 reviews
Rating 4 - Poor. 8 out of 232 reviews
Rating 2 - Terrible. 2 out of 232 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with partner
Liked: Amenities
While the service in the restaurant was very good, the value was not, very over priced. Cushions on terrace were extremely dirty. Bathroom tub/shower could use updating. Nice location.
Stayed 8 nights in Sep 2024

4/10 Poor

James

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given this hotel 5 stars if not for the food quality and the behavior of the manager, Antonis. The hotel itself is stunning, with superb views. We stayed in a three-room suite with a private pool, and the view from our room was truly spectacular. I want to give special thanks to Eleftheria for her excellent service and to Pepi for her helpful recommendations and for arranging our reservations. However, I must express concern about the manager, Antonis. His lack of professionalism, communication, and managerial skills are a detriment to the hotel’s reputation. It’s unclear how someone with such poor interpersonal abilities was hired for this position. Additionally, the food at the hotel was truly awful—shockingly bad. I strongly recommend that guests plan to eat elsewhere or make alternate arrangements, as the dining experience was far below expectations.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property with a caring, pleasant engaging staff. The views are amazing in a quiet area away from all of the tourist
Stayed 5 nights in Sep 2024

8/10 Good

Alishia Lynn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and comfortable. Only complaint is the pool was too cold to swim in so it was a waste of extra money.
Stayed 5 nights in Sep 2024

10/10 Excellent

ANDREW CHRISTIAN REAGAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the Grand Ambassador hotel for 6 days, we came for our honeymoon. We had an amazing time, the service and staff is absolutely incredible. The property is secluded and away from Thira and Oia, which are the tourists areas. If you want to save money on transportation rent a car or an ATV. Just know there is not a lot in this area for beaches, or food options, there is a nice Cafe in Akrothiri. Their breakfast is delicious, the staff is very kind and willing to please, Pepi is the main concierge and will literally help you in every way, she is amazing. This was a great place for us to experience Santorini.
Stayed 6 nights in Aug 2024

4/10 Poor

Hamze

My son hurt his toe due a sharp tile in the pool,we had to take him to the hospital and end up with four stitches, that happened in our first day from the vacation witch ruined our trip to Greece. Hotel paid for his medication but they never asked after we left, how's he doing.
Stayed 2 nights in Aug 2024

6/10 Okay

Harbir

Liked: Staff & service
Service was brilliant but facilities very average for a 5 star hotel
Stayed 5 nights in Aug 2024

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, felt like home everyone so helpful. Stayed for two weeks still difficult to leave. Highly higly recommend! Thank you to everyone
Stayed 14 nights in Aug 2024

10/10 Excellent

Aaron Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My solo birthday trip
My stay was absolutely amazing. I had amazing views from my room, and the pool felt amazing. The staff was very nice, courteous and attentive to all my needs. The birthday decorations they added to my room was beautiful.
Stayed 2 nights in Jul 2024

6/10 Okay

allen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast and dinner aren't good.
Stayed 4 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
***Note - this is not on the tourist part of the island. If you are wanting a more secluded and quiet experience, this is the place for you. Everyone is lovely, room was impeccable, and all of my tour events picked me up from there without issue. The sunset views over the water were breathtaking.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cody

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely magical. I took my wife here for our 25th anniversary and we were not disappointed. The staff was so attentive to anything and everything. The really gave you a "personalized" experience, meaning everyone we interacted with seem to know who we were and our preferences. The restaurant and drinks were great and convenient. The breakfast was solid and all you wanted to order. The room was in tip top shape down to the last detail. Clean, comfortable and cool. The infinity pool was legendary and so nice to relax in. This property is farther away from town, but that seclusion makes for a very restful time. Still convenient to a little market and town. Getting transportation was never an issue either, whether through uber or having the hotel arrange. Nothing bad to say about this other than it is a hike to your room in a steep catacomb style tunnel, so if you are older, ask for a room not so low on the hill. 10 out of 10 time/experience. Would definitely do this property again and again!
Stayed 4 nights in Jun 2024

8/10 Good

steve

Stayed 12 nights in Jun 2024

10/10 Excellent

Lisa

Stayed 4 nights in Jun 2024

10/10 Excellent

Trilochan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connectivity is a problem also on site restaurant not that great… great hotel n staff though
Stayed 3 nights in May 2024

10/10 Excellent

Rajesh, duncansville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, staff very friendly and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Bibikhort

Stayed 3 nights in May 2024

4/10 Poor

William

Liked: Cleanliness, staff & service, room comfort
Ambassador Hotel turned sour
No mention of walking down numerous stairs/ ramp in their website, I hit my head 3 times walking up the stairs in the tunnel, no warning signs to “watch your head” posted. TV had a mind of its own, was switched out twice and after the owner came down to see, it still didn’t work, turned on and off on its own. Bathrooms were outdated and dingy and the food selection for all menus were mediocre. Need more options. The day we left it rained and water started to come into room and the door by our pool kept on opening. This should be secured as anyone could’ve walked in and looked into our room if we had the windows opened. Great staff, great/ breathtaking views. I paid way too much for this experience.
Stayed 3 nights in May 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was amazing. Pepi and the staff at the front desk were wonderful and very helpful. It's not a party area. It's peaceful and quiet. The breakfast at the restaurant was just OK but the dinner was excellent. The only knock was the small television in the room and the positioning of it but I guess with the most amazing view who needs a T.V.
Stayed 5 nights in May 2024

10/10 Excellent

Navid

Stayed 4 nights in May 2024

6/10 Okay

Man

Traveled with family
Liked: Staff & service, property conditions & facilities
Property is weird, all air condition and heater are linked together too all units . We stayed beginning of May and had no AC, as it’s still “cold” season . No fan , we were sweaty through out the whole stay Pool is cold , no heater. This resort is nice but I wouldn’t consider 5 stars. Nice view but not worth the marketing on their site or Expedia. Breakfast was meh. Restaurant had limited dinner menu . Not worth $500 a night, would not stay here again
Stayed 4 nights in May 2024

10/10 Excellent

Delainey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, staff were very nice and helpful, and the rooms were clean and quiet. We loved our stay here!
Stayed 5 nights in Oct 2023

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury, breathtaking sunset, looking over the Aegean Sea at the volcano all from your own patio relaxing in your private pool or just lounging in the sun.The Ambassador Aegean luxury Hotel and Suites is the place I’m talking about. Breakfast on your patio is a beautiful way to start your day before heading out to see all the wonderful places in Santorini. We have enjoy our 10th wedding anniversary here. It is beautiful, amazing ,exciting and relaxing. Such a beautiful place to visit .Make this your bucket list .I promise you, you’ll fall in love.
Stayed 3 nights in Sep 2023