The property is close to transportation, restaurants, view is amazing, private and not toooo many steps. The night view of the Caldera is breathtaking. Ioanna (Manager) was exceptional!!! She helped with any questions I may have. The resort problems was it sure does need some mainatanance and upkeeping. I had the insuite pool but the pool filtration system made noise entire night and day where we could not even sleep. The bathroom floor had molds, the outdoor patio had ants every where. The house cleaning had mop the floor one day while our stay of 6 days. They need to do frequent cleaning. We had little kitchenette but had to keep on asking for refills for coffee, milk. I would assume if I had paid big bucks, this should be automatically done. Not sure. First time in Santorini. We had to ask for water refill (1 bottle given by the resort, received 2 bottle for the entire stay). I had to changed the kitchen and bathroom garbage couple of times on my own because housekeeping was not making their daily rounds. I would always message Ioanna to have someone come the following day to give or do what needed to be done. We had plates, bowls, and utensils so you can bring your dinner or lunch and have it in the suite. There's no option for room service because the staff leaves after 6.
It is a beautiful location to stay, but for sure, needs upkeeping and more available staff.