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Fenix Collection

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December 2024
January 2025

Photo gallery for Fenix Collection

Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
View from room
Minibar, in-room safe, free cribs/infant beds, free rollaway beds
Garden

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
Perissa, Santorini, Santorini Island, 847 00
  • Perissa Beach
    11 min walk
  • Thireos
    6 min walk
  • Fira Central Bus Station
    14 min drive
  • Thira (JTR-Santorini National)
    21 min drive

Room options

View all photos for Single Room

Minibar, in-room safe, free cribs/infant beds, free rollaway beds

Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Minibar, in-room safe, free cribs/infant beds, free rollaway beds

Standard Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

Minibar, in-room safe, free cribs/infant beds, free rollaway beds

Quadruple Room

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, free cribs/infant beds, free rollaway beds

Standard Double Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About this property

Fenix Collection

Santorini guest house close to Ancient Thira
Along with an outdoor pool, this guesthouse has a poolside bar and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a children's pool, and concierge services are onsite.
Fenix Collection offers 33 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Fenix Collection features an outdoor pool and a children's pool. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This Santorini guesthouse also offers a garden, coffee/tea in a common area, and concierge services. Complimentary self parking is available on site.

Fenix Collection has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8 AM and 10:30 AM.
24-hour room service is available.

Languages

English, German, Greek, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Free rollaway/extra bed
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Crystal Palace Hotel Santorini
Crystal Palace Santorini
Crystal Palace Aparthotel Santorini
Fenix Hotel Santorini
Fenix Santorini
Fenix Collection Guesthouse Santorini
Fenix Collection Guesthouse
Fenix Collection Santorini
Fenix Collection Santorini/Perissa
Fenix Collection Santorini
Fenix Collection Guesthouse
Fenix Collection Guesthouse Santorini

Fenix Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 114 reviews" "
Rating 8 - Good. 37 out of 114 reviews" "
Rating 6 - Okay. 11 out of 114 reviews" "
Rating 4 - Poor. 2 out of 114 reviews" "
Rating 2 - Terrible. 5 out of 114 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Titus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and well presented. Staff were very friendly and helpful, would gladly recommend
Stayed 2 nights in Sep 2021

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and relaxed hotel
We had a great time at the hotel. It's quiet and calm, with a pleasant breakfast (served until 10.30am) and nice comfortable beds. The staff are excellent and cannot do enough for you. They are a real credit to the hotel. We hired a car nearby and were able to park on site too which was beneficial. The hotel provides beach towels for at the side of the pool.
Stayed 5 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is just like what you see in the pictures, but the best thing about this hotel is the staff, they were very friendly and also very helpful!
Stayed 7 nights in Aug 2021

10/10 Excellent

Phaik Chuin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large, and had two extra beds. Plenty of room to spread out our luggage. Room was air conditioned and had black our drapes. Private balcony was nice. Beautiful gardens and pool facility. There was even a bar and food available. Great breakfasts with good variety. Staff friendly and helpful.
Stayed 3 nights in Sep 2019

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard Pass on this place...
There are no words to describe how disappointing this hotel was. First of it claims to be 6 minutes from the beach. That is a lie. You can't even see the beach. Just abandoned lots full of trash and a few old shops and garages. The front lobby was fine. We were taken to room the resembled a prison cell. There were three beds, one double two twin shoved into a small space. There was one wardrobe for us to put our stuff in and no closet. For the 18 hours we were there, we climbed over other the whole time. The bathroom was nasty to say the least. The walls were dirty and cracked and poorly grouted. The water was not filtered well and you could taste the salt in it. It left our skin feeling dirty and dry. We went down to the poolside bar for something to eat because it was late. We were assured the burger was not pork but I'm not sure what it was. We ordered a mojito and a pina colada... The mojito had a spoon of sugar at the bottom of the glass and the pina colada was just a shaken up pineapple and Malibu. The property is in the busy street so I got no sleep listening to the loud buses and trucks passing by all night. The wifi was spotty at best and at one point the power went out. Needless to say we left the same day and checked in elsewhere. I wouldn't recommend this place to ANYONE... And I strongly encourage Hotels.com to look into the descriptions of the properties they post to ensure truth in reporting. The only thing that was accurate was the pictures of the pool.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Jjpayne413, San Diego

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and bar were great. The breakfast buffet was amazing, tons of traditional Greek bites, very filling! Rooms were large and had nice balconies. Only negative of this property was the comfort of the beds. They were far to firm for me.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The pool area and common areas were fantastic. The location was good, close to the beaches, the bus stop, a grocery store, and all the Perissa beach restaurants. We were also able to walk to the Ancient Thira hike from the hotel. However, the hotel room was not great. The bed was uncomfortable and springy, the pillows were lumpy, and the towels were rough. The balcony view of the pool and mountains was nice, but we did not get a restful night sleep due to the condition of the room and the noise from the street. We also had someone knock on our door three separate times throughout the night.. not sure if it was hotel staff, other guests, or people off the street, but it woke us up several times. For the price it’s a good value, but I would have rather paid more for a better night’s sleep. The staff were very nice and helpful though!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful property. Bathrooms were a little small.
Stayed 4 nights in Aug 2019

6/10 Okay

Ben

Liked: Staff & service
10 nights, Couple
For what you pay it is a nice hotel. Breakfast is standard buffet all good quality. Pool is very nice. Stayed for ten nights and spent alot of time around pool and had breakfast everyday, music they played got very repetitive. Room is small, just about right for a couple. Bed was firm. Room faced the main road and traffic noise was still audible through balcony door (boy racers and lorries mainly) slight smell from drainage in bathroom occasionally. Perfect location for bus to Fira (two minutes walk) and less then a ten minute walk to beach.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great pool , clean modern hotel, excellent breakfast main road outside very busy no proper path at roadside
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Fenix. The staff were so friendly and helpful and the pool area is lovely. Our room was simple with everything we needed. It is within easy walking distance of the beach and a 24 hour (amazing!) bakery! I would highly recommend Fenix Collection!
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition, beautiful and large swimming pool, excellent holiday spot
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating for all my needs with the beautiful scenery
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sparkling clean, amazing staff we stayed 10 days and it was hard to leave, felt like home, The pool is super clean and beautiful, The breakfast was good for a buffet Your very well located walking distance from everything you could possibly need ( I wish the main road was more quiet but nothing to do with the hotel) Really good ambiance I do recommend
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good size, clean and had comfortable beds. Air Con and wifi were all good. Breakfast gave a decent amount of options and all staff were very friendly and helpful. Pool area was great just lacked some more sunbeds once the hotel was more full of guests
Stayed 7 nights in Jul 2019

10/10 Excellent

Zonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at great price
The hotel was what we expected. The location was great, the staff very friendly and helpful, the views from the pool are spectacular.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and very helpful. Nice pool, close to beach and super market. Great view of the mountain
Stayed 7 nights in Jun 2019

10/10 Excellent

ICM

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best pool and food in Santorini. Breakfast was awesome. Room was clean and quiet. The staff is great. No outside food allowed at the pool but they have food at the bar that is delicious for a good price. You need to ask for the key to the safety deposit box and pool towels. Bustop and bakery in walking distance. The bar across the street also has gyros. In walking distance to Perissa beach and you can hike to ancient Thira.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019