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Monte Serrat Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Monte Serrat Hotel

Hallway
Lobby lounge
Standard Quadruple Room | Minibar, in-room safe, blackout drapes, free WiFi
Lounge
Minibar, in-room safe, blackout drapes, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Hot Tub
  • Room service
  • Laundry
  • Breakfast included

Explore the area

Map
Rua Bittencourt, 130, Santos, SP, 11013-300
  • Santos Historical Streetcar
    13 min walk
  • Monte Serrat
    17 min walk
  • Urbano Caldeira Stadium
    3 min drive
  • Santos (SSZ)
    76 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, blackout drapes, free WiFi

Standard Quadruple Room

  • 301 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Double or Twin Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Triple Room

  • 301 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Minibar, in-room safe, blackout drapes, free WiFi

Standard Single Room

  • 301 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Room

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Breakfast included
Free WiFi
Air conditioning
Housekeeping
4.1 out of 5, Very Good, (66)
The price is $51
per night
$52 total
includes taxes & fees
Jan 13 - Jan 14
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About this property

Monte Serrat Hotel

3-star Santos hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a business center, and laundry facilities.
Monte Serrat Hotel offers 92 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers. This Santos hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.
Monte Serrat Hotel features 2 spa tubs, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a business center and meeting rooms. This Santos hotel also offers an arcade/game room, multilingual staff, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Monte Serrat Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Monte Serrat Hotel
Monte Serrat Hotel Santos
Monte Serrat Comfort Hotel Santos, Brazil
Monte Serrat Santos
Monte Serrat Hotel Hotel
Monte Serrat Hotel Santos
Monte Serrat Hotel Hotel Santos

Monte Serrat Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 132 out of 393 reviews" "
Rating 8 - Good. 129 out of 393 reviews" "
Rating 6 - Okay. 78 out of 393 reviews" "
Rating 4 - Poor. 28 out of 393 reviews" "
Rating 2 - Terrible. 26 out of 393 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
The experience in this place was amazing.
Stayed 2 nights in Sep 2023

2/10 Terrible

George, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated and in a dangerous part of town
I was booked to stay for 5 night at this hotel, but after arriving at the hotel I realised that I really didn't want to stay there. The hotel is in old downtown in the port area. It is deserted on weekends bar for the many prostitutes that prowl the area. I didn't risk going out and decided to use the hotel restaurant. I ordered a rare steak that came eventually cooked to one inch of charcoal. I sent it back and what the kitchen sent out again was like leather no tender meat. The restaurant was empty and I soon understood the reason. The restaurant staff are rude and act as if doing you a favour. Please avoid this hotel to avoid disappointment. Luckily I was able to check out the following day and booked myself into another hotel in a much nicer area.

4/10 Poor

Wagner, Itu, SP

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Bad
The hotel was under reform the neighborhood is too dangerous and the bathroom wasn't clear.

6/10 Okay

Diego, Pittsburgh, PA

Good experience
Hotel staff was excellent. The hotel was ok by international standards. It was just OK by US standards. Neighborhood was alright, but far from tourism spots.

8/10 Good

Maria d c

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Leonardo Francisco

Stayed 3 nights in Sep 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Péssima, baratas no quarto, banheiro a água do box inundou o banheiro todo. O café da manhã é bom, o período do mesmo é até às 10hs mas um pouco antes as funcionárias já vão retirando as itens não respeitando os clientes q ainda estão tomando o café.
Stayed 1 night in Sep 2024

8/10 Good

Silvio luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Hotel básico, supriu as necessidades mas com diversos pontos negativos: internet praticamente nao funcionava no quarto, elevador extremamente lento, uma noite nao teve agua quente pro banho, a luz sobre a cama nao funcionava, vagas apertadas, pedi um x bacon e nao tinha bacon mas nao mudaram no sistema o valor, cafe da manha mediano mas os sucos terríveis! Funcionarios parecendo despreparado, grande parte deles bem secos, demoravam pra atender enquanto conversavam. Enfim, nao repetiria minha experiência
Stayed 4 nights in Sep 2024

10/10 Excellent

VICENTE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito boa! Funcionários atenciosos , boas refeições ( fartas e com variedades de alimentos) . Um excelente café da manhã. Instalações bem limpas e arejadas. Boa localização, bem próximo ao centro histórico, rodoviária e Centro.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emanuelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local bem no centro da cidade, muito perto da rodoviária. Ótima localização. Excelente hospedagem, funcionários muito prestativos!
Stayed 4 nights in Sep 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

10/10 Excellent

Janderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ALECSSANDRO

Traveled with family
Stayed 1 night in Aug 2024

6/10 Okay

Fernando Augusto

Business traveler
Disliked: Room comfort
Precisa de adequações.
Foi uma escolha para estadia conveniente. Iria atender um cliente logo pela manhã , e o hotel fica bem próximo.
Stayed 1 night in Aug 2024

10/10 Excellent

Renata

Stayed 1 night in Aug 2024

2/10 Terrible

Yasmin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Claudinei Santos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente localização para os locais onde eu precisava ir. Quarto grande, cama super confortável, chuveiro uma delícia com jato bem forte. Ótimo horário de café da manhã. Ótimas dependências. Pontos a melhorar: ter sabonete líquido no banheiro para lavar as mãos, atualizar a TV do quarto, pois não é smart. Ao redor do hotel é uma região mais deserta, não tem restaurantes, você pode almoçar/jantar no hotel, pedir um IFood ou sair para comer em outro local. Mas no geral é muito bom, passei apenas um final de semana que me atendeu super bem.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Estadia desconfortável! fiquei em um quarto ao lado do ar condicionado que fazia barulho 24h, além disso os travesseiros eram bem duros e precários. Quarto bem grande, mas falta cuidado nos detalhes, verifica-se serviço de rejunte mal feito, chuveiro antigo, parede suja, dentre outros detalhes.
Stayed 1 night in Jul 2024

10/10 Excellent

Leila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Maria Cristina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Ana Paula Domingues

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Stayed 1 night in Jul 2024