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Santoy Hanover Vacation Packages

The resort is nice but not one of the nicest we have stayed in. There isn't a whole lot to do so it is more the a person or couple who just want to relax. The beach is also not one of the nicest compared to other resorts down the beach from this resort but they do offer huts which the others don't for sun protection. Water was clean and beautiful.

Beautiful stay loved love the food drinks and scenary

If you 're tired of the same ole same ole all inclusive hotels that keep you in a little touristy bubble this is the way to go . Our experience here was the best we have has travelling to Jamaica. This is a house is located in a gated community within a community with real Jamaican neighbors.It was extremely quiet and private and besides a few people jogging in the mornings we hardly saw anyone. The neighbors we met at the pool were very friendly and warm. Beautiful community! The house itself was a three bedroom two bathroom home clean and nicely decorated. There's also a washing machine.AC in the bedrooms and lots of fans in the rest of the house. The only thing I would say is there is no front desk so read the instructions they send shortly before your stay and call or text via whats App if you need to get in touch. Communication can be a little slow since its not a 24hr desk setup so get in touch early to clarify anything. The caretaker were very accommodating to our requests and we will definitely stay here again.

Very nice property. I could see the distance for one of the bedroom. Very setup and good management who delivered a good experience. The manage was so cool she took out kids to the store when we arrived.

When we checked in - we didn’t get any information except to download the RIU App. No map of the hotel until I asked 3 days later. Didn’t inform us that there was not an elevator. We were on the 3rd floor. No information about activities at the hotel. Only found there was an information Kiosk 3 days later- after asking. Staff ate Sports Bar upstairs was very rude when we asked for something to drink. Just through our drinks to us. The Spa service was not professional- my pedicure was terrible. I asked to reimbursed for the service. Then we cancelled our couples massage because they quoted 1 price for the pedicure then Upgraded to another service that was not quoted. Staff was very rude when went RIU Palace. I will not return. Thanks

La propiedad está muy limpia y muy bella. Todo el personal muy atento y la comida muy buena