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Four Points by Sheraton Hainan, Sanya

4.0 star property

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Outdoor pool
View from property
View from property
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Family Ocean Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Doubles, Ocean view | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Housekeeping
$63
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
No. 78 Sanya Bay Road, Sanya, Hainan, 572000
  • Coconut Dream Corridor
    ‪5 min walk‬
  • Phoenix Island Sanya
    ‪7 min drive‬
  • Dadonghai Beach
    ‪7 min drive‬
  • Sanya (SYX-Phoenix Intl.)
    ‪14 min drive‬

Room options

View all photos for Family Ocean Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Doubles, Ocean view

Family Ocean Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Doubles, Ocean view | 1 bedroom, premium bedding, minibar, in-room safe

Family Ocean Suite, 2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 2 Doubles, Ocean view

  • 786 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Ocean Suite, Suite, 1 King, Ocean view, High floor, Balcony

Grand Ocean Suite, Suite, 1 King, Ocean view, High floor, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Grand Ocean Suite, Suite, 1 King, Ocean view, High floor, Balcony

  • 969 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Four Points Suite, Suite, 1 King, Ocean view, High floor, Balcony

Four Points Suite, Suite, 1 King, Ocean view, High floor, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Four Points Suite, Suite, 1 King, Ocean view, High floor, Balcony

  • 1206 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King, Ocean view, High floor, Balcony

Presidential Suite, 1 King, Ocean view, High floor, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite, 1 King, Ocean view, High floor, Balcony

  • 2260 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Ocean View room, Guest room, 1 King, Ocean view, Corner room, Balcony

Corner Ocean View room, Guest room, 1 King, Ocean view, Corner room, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Corner Ocean View room, Guest room, 1 King, Ocean view, Corner room, Balcony

  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior city view room, Guest room, 2 Doubles, City view, High floor

1 bedroom, premium bedding, minibar, in-room safe

Superior city view room, Guest room, 2 Doubles, City view, High floor

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior city view room, Guest room, 1 King, City view, High floor

1 bedroom, premium bedding, minibar, in-room safe

Superior city view room, Guest room, 1 King, City view, High floor

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View Room, Guest room, 1 King, Ocean view, High floor, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Premium Ocean View Room, Guest room, 1 King, Ocean view, High floor, Balcony

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View Room, Guest room, 2 Doubles, Ocean view, High floor, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Premium Ocean View Room, Guest room, 2 Doubles, Ocean view, High floor, Balcony

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony

Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Grand Family Ocean view, Larger Guest room, 1 King, Alternate: bunk beds, Ocean view, Balcony

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for City View Room, Guest room, 1 King, City view

1 bedroom, premium bedding, minibar, in-room safe

City View Room, Guest room, 1 King, City view

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for City View Room, Guest room, 2 Doubles, City view

1 bedroom, premium bedding, minibar, in-room safe

City View Room, Guest room, 2 Doubles, City view

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Ocean View Room, Guest room, 1 King, Ocean view, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Ocean View Room, Guest room, 1 King, Ocean view, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean View Room, Guest room, 2 Doubles, Ocean view, Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Ocean View Room, Guest room, 2 Doubles, Ocean view, Balcony

  • 463 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

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About this property

Four Points by Sheraton Hainan, Sanya

4-star hotel in Tianya District
Guests at this beach hotel will appreciate convenient onsite amenities such as a complimentary children's club and a playground. Housekeeping is available on request.
Four Points by Sheraton Hainan, Sanya offers 370 air-conditioned accommodations with indoor private hot tubs and iPod docking stations. Accommodations offer separate dining areas. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor tennis court, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Four Points by Sheraton Hainan, Sanya provides an outdoor tennis court and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. Event facilities measuring 18288 square feet (1699 square meters) include conference space. This beach hotel also offers a rooftop terrace, a complimentary children's club, and barbecue grills. Complimentary secured self parking is available on site.

Four Points by Sheraton Hainan, Sanya is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Saika - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves lunch and dinner.
China Spice - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.
Eatery - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
The Lounge - This wine bar overlooks the ocean. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 193 to 345 per person
  • 2 bars/lounges
  • 3 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • China Spice
  • Eatery
  • Lobby Bar
  • Saika
  • The Lounge

Things to do

  • 24-hour gym
  • Free children's club
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Children's games
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 18,288 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the bay
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 29 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 300.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 193 to 345 per person
  • Rollaway bed fee: CNY 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Four Points Hainan Sanya
Four Points Sanya
Four Points Sheraton Hainan
Four Points Sheraton Hainan Hotel
Four Points Sheraton Hainan Sanya
Four Points Sheraton Sanya
Sheraton Four Points Sanya
Sheraton Hainan Sanya
Sheraton Sanya
Sheraton Sanya Hainan
Four Points Sheraton Hainan Sanya Hotel
Four Points By Sheraton Hainan
Four Points by Sheraton Hainan Sanya
Four Points by Sheraton Hainan Sanya
Four Points by Sheraton Hainan, Sanya Hotel
Four Points by Sheraton Hainan, Sanya Sanya
Four Points by Sheraton Hainan, Sanya Hotel Sanya

Four Points by Sheraton Hainan, Sanya Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 42 out of 109 reviews
Rating 8 - Good. 42 out of 109 reviews
Rating 6 - Okay. 16 out of 109 reviews
Rating 4 - Poor. 6 out of 109 reviews
Rating 2 - Terrible. 3 out of 109 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roland

Liked: Cleanliness, property conditions & facilities
Very friendly staff, very good service. Good breakfast variety. Pool was good. We would definitely recommend
Stayed 5 nights in Mar 2025

8/10 Good

Gene

Liked: Staff & service
Stayed 5 nights in Jan 2025

6/10 Okay

Gerald

Traveled with family
Liked: Staff & service
Good location by the ocean. Great view. Breakfast buffet is lacking variety, but worth the extra cost. Rooms need to be updated. Hotel seems old
Stayed 3 nights in Jan 2025

4/10 Poor

Eric Wai Luen

Traveled with family

Can be improved!

The location is good as it is situated opposite the beach and quite accessible. The bathroom is designed more for couples as there is a clear window in front of the bathtub and the blind provided cannot fully obscure the view from the bedroom. For friends or siblings touring together, you may consider if this is acceptable. Also, the bathroom does not drain well as the floor is very wet after using the shower.
Stayed 1 night in Dec 2024

8/10 Good

Saher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You should go there and stay to enjoy the atmosphere.
Stayed 7 nights in Nov 2024

10/10 Excellent

Nina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location on the beach, great amenities, good food options nearby.
Stayed 3 nights in Oct 2024

8/10 Good

ZAKHAR

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
Staff almost doesn't speak English. Furniture could be repaired
Stayed 4 nights in Oct 2024

4/10 Poor

liang

Stayed 1 night in Aug 2024

8/10 Good

CHONG heng

Liked: Cleanliness, staff & service, room comfort
Decent location right opposite the beach. Convenient.
Stayed 3 nights in Jul 2024

10/10 Excellent

HAI

Stayed 3 nights in Jun 2024

10/10 Excellent

Elton Hugo

Liked: Cleanliness, amenities, property conditions & facilities
I love the window view. Best landscapes in the zone
Stayed 2 nights in May 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, need more chairs in pool area. Had a great ocean front view, but no chairs to sit on the balcony.
Stayed 4 nights in Apr 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Good location and staff. Definitely need more seating around the pool area. Also, need a no smoking floor!! Too many people smoking and making the air unacceptable
Stayed 6 nights in Apr 2024

6/10 Okay

Felix

Liked: Cleanliness, staff & service
Property was good value for the money. Area was quite walkable and convenient. Only drawback for us was the long waits for hotel food when at the top floor lounge.
Stayed 4 nights in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, helpful staff

We appreciated the receptionist offering a late checkout due to our very late arrival. It was a great help! The room was comfortable. Breakfast was good but very busy.
Stayed 1 night in Aug 2023

2/10 Terrible

Anis

Disliked: Staff & service, property conditions & facilities, room comfort

never again this hotel in beautiful sanya

room very old style of hotel and room not sound like sheraton style smelling , mattress was hard like you go to old chinese hotel brand , also get bad experience the reception manager tell me all hospital get test covid in 5 hours i ask him double check he said hospital next hotel just 400m walk can do i went there and i made test my flight was at 11:25pm until 8 pm no result in the app i went to hospital to learn this one is military hospital has old system only paper version can give was ready only at 9:30 i had to run to airport to catch up my flight
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Worth the price I guess.

Awesome view, great room space, breakfast was reasonably good though roasted tomato's and mushrooms would have helped. Coffee was ordinary, no barrister coffee. Some of the furniture is beginning to get old. Needs a little touch up of paint here and there but not too bad. Rare to find someone who could speak English which made using the services much harder. Staff were very kind and willing to try and help. Sanya bay is not for swimming and the noise from all the dance parties on the beach every night and some mornings was annoying.
Stayed 7 nights in Dec 2021

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

This place is a pretty good value for the money. The hotel is on the older side but well maintained. The rooms are spacious, clean and comfortable. The breakfast features a good variety and decent quality. The pool is on the smaller side but nice and features a good amount of of seating options. The spa on floor b 1 is a fantastic value. The locating is also pretty good - right across the street from the beach and close to a lot of restaurants / shopping. Overall, it's definitely not the greatest hotel in Sanya but a solid choice for the price.
Stayed 3 nights in Dec 2021

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities, room comfort
Room was nice and clean, hotel is right across the beach
Stayed 3 nights in Aug 2021

4/10 Poor

Mi

Disliked: Property conditions & facilities, room comfort

Outdated hotel, badly needing renovation

The condition was totally unacceptable as an even 3 star hotel. No power charge beside the bed, closet door doesn't close.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Awful check in experience

From arriving at the hotel to being settled in our room was at least an hour and a half. I’ve lived in China for 3 years and check in can be a bit slow since they have to do lots of checks but this was a whole new level. When we arrived we were directed to a a receptionist who did the usual taking of passports scanning, we were then asked for when we had landed China, which city flight numbers (these went back 4 months) which has never happened before, after all this she started talking to a colleague for about 15 minutes as something wasn’t right but nothing was communicated, I was then asked to show the booking which I did and after all this they told me they couldn’t find it so we were asked to sit down and wait while they made some calls. After 20 minutes we were told by a different person,Carlton, he’d found it (the issue apparently being that they’d been looking for hotels.com who had in turn booked through expedia( never had this issue it should just come up with a name)) we were then asked to go through the whole passport checking procedure again, we told him we’d already done this even directing him to the colleague who had done this at which point he shouted “it’s government policy” he then continued to be very short and rude with us for the rest of the check in process which was another 20 minutes or so, when we did get to a room it was a small dirty end room and we asked to change luckily the person we asked was more helpful.
Stayed 5 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The frint desk very friendly and helpful. Will come back again 😆 😆 😆
Stayed 3 nights in Nov 2019

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Sanya Hotel

The Staff was perfect. I read the other reviews about language issues...We had none of that. We did not do the "Breakfast Buffet"...it was not a good value for us. But the room and bed were SUPER. The view from the room....awesome.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019