InterContinental Sanya Resort, an IHG Hotel

5.0 star property

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December 2024
January 2025

Photo gallery for InterContinental Sanya Resort, an IHG Hotel

Restaurant
Exterior
Rooftop terrace
Presidential Suite, Ocean View | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping

Explore the area

Map
No. 1 Zhouji Road, Jiyang District, Sanya, Hainan, 572000
  • Dadong Sea
    12 min walk
  • Luhuitou Park
    13 min walk
  • Sanya Bay
    4 min drive
  • Sanya (SYX-Phoenix Intl.)
    35 min drive

Room options

Presidential Suite, Ocean View

  • 2777 sq ft
  • Sea view
  • Sleeps 5
  • 1 Twin Bed

Classic Room, 1 King Bed, Garden View (Outdoor Living Area)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Villa, 2 Bedrooms

  • 1884 sq ft
  • Sleeps 5
  • 1 Twin Bed

Classic Room (Upgrade)

  • 463 sq ft
  • Sleeps 3
  • 1 Twin Bed

Classic Room

  • 463 sq ft
  • Sleeps 3
  • 1 Twin Bed

Suite, 1 Bedroom, Ocean View

  • 969 sq ft
  • Sea view
  • Sleeps 3
  • 1 Twin Bed

Classic Room, 2 Double Beds, Garden View (Outdoor Living Area)

  • 463 sq ft
  • Sleeps 5
  • 2 Double Beds

Villa, 1 Bedroom (Outdoor Living Area)

  • 700 sq ft
  • Sleeps 3
  • 1 Twin Bed

Classic Room, 1 King Bed, Accessible, Business Lounge Access (Garden View)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible, Business Lounge Access (Kids Theme)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Accessible, Business Lounge Access (Garden View)

  • 463 sq ft
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Bedroom, Garden View (Outdoor Living Area)

  • 872 sq ft
  • Sleeps 3
  • 1 Twin Bed

Classic Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

Classic Room, 2 Double Beds, Ocean View (High Floor)

  • 495 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Classic Room, 2 Double Beds, Ocean View

  • 495 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Classic Room, 1 King Bed, Ocean View (High Floor)

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

InterContinental Sanya Resort, an IHG Hotel

5-star hotel in Jiyang District
Catch some rays at the nearby beach or spend the day relaxing at InterContinental Sanya Resort, an IHG Hotel's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
InterContinental Sanya Resort, an IHG Hotel offers 342 air-conditioned accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At InterContinental Sanya Resort, an IHG Hotel you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This luxury hotel also offers a complimentary children's club, a children's pool, and a seasonal outdoor pool. Complimentary self parking is available on site.

InterContinental Sanya Resort, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
InterContinental Sanya Resort, an IHG Hotel has 4 restaurants on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 for adults and CNY 129 for children
  • 2 bars/lounges
  • 4 restaurants

Things to do

  • 4 outdoor pools
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Tennis

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 11 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 350.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 258 for adults and CNY 129 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January 01 to December 31
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Intercontinental Resort Sanya
Intercontinental Sanya
Intercontinental Sanya Resort
Resort Sanya
Sanya Intercontinental
Sanya Resort
Sanya Resort Intercontinental
Intercontinental Sanya Hotel Sanya
InterContinental Sanya Resort Hainan
InterContinental Sanya Resort
InterContinental Sanya Resort, an IHG Hotel Hotel
InterContinental Sanya Resort, an IHG Hotel Sanya
InterContinental Sanya Resort, an IHG Hotel Hotel Sanya

InterContinental Sanya Resort, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 47 out of 105 reviews" "
Rating 8 - Good. 37 out of 105 reviews" "
Rating 6 - Okay. 8 out of 105 reviews" "
Rating 4 - Poor. 10 out of 105 reviews" "
Rating 2 - Terrible. 3 out of 105 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

ELAYNE

Stayed 4 nights in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from the hustle and bustle
There for a short break during the work week. It was a great way to unwind - walking on the beach, sitting by the pool sipping beer. Definitely a place to go for that much needed break
Stayed 1 night in Mar 2023

8/10 Good

david

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice Hotel with good facilities. Would stay again.
Stayed 2 nights in Dec 2021

8/10 Good

SIU WAH MIMIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Attire
Everything was good. Just wished they know that this is a tropical resort n accept sarong as a form of dress. When they told me to get dressed properly in the club after a swim I found that horrendous!
Stayed 4 nights in Jul 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Very nice service and best food
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice getaway from the city! Everything was as expected
Stayed 4 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very motivated, friendly and helpful. Facilities very clean and best conditioned. Furniture in our room might need an update.
Stayed 5 nights in Dec 2020

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great shower design
Stayed 2 nights in Nov 2020

4/10 Poor

chi ming

Liked: Room comfort
Disliked: Cleanliness, staff & service
Horrible service
there was a lack of staff working in the resort overall. there wasnt anyone at the beach to serve towels and drinks, we even need to clean up the glasses ourselves. concierge staffs not offering help on calling cabs or asking what our needs but chatting on their own. staffs in general were not proactively helpful - only direct you to here and there for service instead of helping/serving you. spa was great though. excellent service especially my spaist, Mary.
Stayed 7 nights in Oct 2020

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Relaxation
A wonderful hotel with great access to the beach. Staff are superb and Terrance did his utmost to make me have an enjoyable stay upon check in. The only thing that would be nicer is if they had more space near the beach front in the resort for the sea breeze where the palm trees don't block the sun.
Stayed 6 nights in Aug 2020

8/10 Good

Moses

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay at your own risk.
Check in was a total nightmare. Booked 2 rooms and checked in at 1230pm and was told room will be ready at 3pm which is understandable. Returned at 3pm, got keys to 1 room and was told they’ll call me when the other room is ready. At 6pm when I returned to check because no call was made to me; they told me the other room was ready. All the guy at the front desk did was just blame the back office as if it wasn’t his problem.
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We all love it.
Wonderful stay,and wonder room.And amazing service
Afternoon tea
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful for kids, but bad food quality
Spacious food, especially for the balcony Poor food quality, whole family got diarrhoea
Stayed 3 nights in Dec 2019

4/10 Poor

Dustin

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

2/10 Terrible

Joanna

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed for our weekends in Intercontinental hotel not for a first time. This is our favourite relaxing spot. All here breath by peaceful: nature, landscapes, spacious rooms with a huge privat terraces, the room`s view for the small lakes. The only sounds you will hear in the night is a singing of some night creations living there and an ocean waves. Bathroom with a small garden behind of the glassed wall is something exactly like nowhere else! Highly recommended for a romantic holidays or those who seeking for privacy and deep relax! Breakfast buffet provides a wide choice of dishes and drinks. The only we found in the restaurant was not enough staff to remove used tablewares. Reception, housekeeping,recreation personnel were absolutely friendly and hospitable. Guest relation Max made our stay memorable and helped to resolve our small problems immediately. We will definitely return again!
Stayed 1 night in Apr 2019

4/10 Poor

Gil, Tokyo,JP

Liked: Cleanliness, room comfort
Disliked: Staff & service
The bad: From the 40 min wait to get the check in done to mistakes to my credit card billing. My staff was paved with small nuisances from the staff hotel. The staff really tries but most of them don’t speak English. Everyday it was a problem to communicate our needs. Every time I tried to order room service they couldn’t take my order to I was force to go to the lobby and ask someone from there to order for me. I been on the island before and it’s the first time I have such difficulties when trying to communicate my needs while in the hotel. I repeat the staff tries hard but it is not enough. At the end of the day they left me with bad impression of the Intercontinental hotels. I was surprised since I have stayed in other Intercontinental properties around the world but is the first time I find such difficulties. The good: The rooms are wide and really nice but the property it’s starting to deteriorate and you can tell. The view is really nice and having a balcony was a nice touch. One point I would really like to point out was the food. The food was really good a bit pricey but everything was delicious and memorable. At the restaurant, they will give a tablet with an English menu with pictures so you can order easily. That was a good point. And there are some restaurants and minimarts around the area. Their food is also nice and really cheap.
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Great service and facilities!! Food is also delicious and pool is awesome.
Stayed 5 nights in Jul 2018

2/10 Terrible

Chanel , Calgary

Disliked: Staff & service, room comfort
Will not honor complimentary breakfast
Expedia shows that a superior room includes complimentary breakfast. We booked 2 superior rooms. The staff refuses to honor the complimentary breakfast despite the fact that this is published on the Expedia website. We had to pay full price for the breakfast upon check out. Very unhappy ....
Stayed 3 nights in Sep 2017

8/10 Good

So, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
club room is good
stay at club room is enjoyable as there are exclusive club areas n pool for club room guests, allow to stay away from the crowd of other guests for a better comfort.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room is very good, and all the hotel facilities are very good too, but one more thing that I felt not convenient...... Is the Hotle location, hard to get public transports, only by taxi to hotel......

8/10 Good

Atom, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service
Lots of ants, quality of the sands in the beach not really good, hard to get taxi

8/10 Good

Catherine love, Shangha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great 4 days!
We had read some not so good review of food but found this not to be the case- there was both eastern and western styles. The banquets were good. We had a wonderful relaxing break spending 4 days by each of the pools. Very refreshing to find a great escape. Looking forward to going again

8/10 Good

RK227, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great resort in sanya