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Mangrove Tree Resort World - Kapok

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mangrove Tree Resort World - Kapok

Dining
Exterior
Interior
Room
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi
  • Room service
    Room service

Explore the area

Map
No 155 Fenghuang Road, Sanya, Hainan, 572000
  • Pearl Mall
    4 min drive
  • Phoenix Island Sanya
    5 min drive
  • Coconut Dream Corridor
    6 min drive
  • Sanya (SYX-Phoenix Intl.)
    23 min drive

Room options

View all photos for Deluxe Suite

Deluxe Suite | Down comforters, in-room safe, individually decorated

Deluxe Suite

  • 990 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room With Garden View

Deluxe Room With Garden View | Down comforters, in-room safe, individually decorated

Deluxe Room With Garden View

  • 743 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Suite

Family Suite | Down comforters, in-room safe, individually decorated

Family Suite

  • 1593 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room with City View

Superior Room with City View | Down comforters, in-room safe, individually decorated

Superior Room with City View

  • 743 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

Similar properties

Exterior

Four Points by Sheraton Hainan, Sanya

Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (97)
The price is $67
per night
$78 total
includes taxes & fees
Dec 8 - Dec 9
Four Points by Sheraton Hainan, Sanya

About this property

Mangrove Tree Resort World - Kapok

4.5-star Sanya hotel, connected to a shopping center in Tianya District
Guests of this beach hotel will appreciate convenient onsite amenities such as a health club and spa services.
Mangrove Tree Resort World - Kapok offers 801 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Guests can pamper themselves by indulging in the onsite spa services.
In addition to a children's pool, Mangrove Tree Resort World - Kapok provides an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. This 4.5-star property offers access to a business center and meeting rooms.

This luxury hotel also offers spa services, a library, and a terrace. Onsite parking is available (surcharge).

Mangrove Tree Resort World - Kapok is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (CNY 50 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 148 for adults and CNY 100 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Health club
  • Library
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 148 for adults and CNY 100 for children
  • Self parking fee: CNY 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mangrove Tree Resort World Kapok Sanya
Mangrove Tree Resort World Kapok
Mangrove Tree World Kapok Sanya
Mangrove Tree World Kapok
Mangrove Tree World Kapok
Mangrove Tree Resort World - Kapok Hotel
Mangrove Tree Resort World - Kapok Sanya
Mangrove Tree Resort World - Kapok Hotel Sanya

Mangrove Tree Resort World - Kapok Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lack of English speaking staff, otherwise great place to stay
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Decent hotel with family friendly amenities
Stayed 3 nights in Mar 2019

8/10 Good

Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and friendlystaff and the room was really spacious. however, the Breakfast place is very crowded and so noisy.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Chingy, melbourne

Handy water park in the hotel complex. But meeds
The resort has a water park inside it, and lots of restaurants at reasonable price. But it is a huge complex, and needs to pay closer attention to detail. Check in took us 35mins, for a queue that was 2 ppl deep. Cleanliness needs improvement, and the hotel is lacking lighting. The decor is really dark and outdated, and lots of small repairs need to be done, e.g broken tiles, plumbing upgrade( our ensuite smelled like sewerage), room furniture looks old and worn. However, it has lots of potential if the small things can be resolved. Water park shouldn't charge adult fees for the children playground.
Stayed 8 nights in Dec 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
disappointing stay
The hotel compound was rather big yet we had to wait a long time to get buggy help to check in. The beds were quite hard and the furniture were aged. The hotel charged RMB10 per day per bag for left luggage services
Stayed 1 night in Nov 2017

8/10 Good

JUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

琦凱

Liked: Cleanliness, property conditions & facilities, room comfort
周圍吃的方便，選擇多
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
環境優美，寧靜，床單乾淨，房間大，小朋友很喜歡這間酒店，如果客廳的燈明亮的更加好。洒店員工有禮貌，我們下次去三亞會再住這間洒店。
Stayed 5 nights in Feb 2019

10/10 Excellent

Chunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
환상적인 하이난 산야(海南三亚)
木棉 호텔 주변 시설이 가족과 함께 여행하기에 너무 좋은 환경이어서 정말 좋은 여행이었습니다. (물놀이, 놀이동산, 먹거리, 대형 슈퍼마켓 등)
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
중국 하이난 가족 여행
전반적으로 깨끗하고 넓어서 좋았습니다. 다음에 기회 되면 또 가고 싶습니다.
Stayed 3 nights in Jul 2018

6/10 Okay

Dario

Liked: Property conditions & facilities, room comfort
Restaurante para el desayuno muy regular
la Ubicación ,la habitación e instalaciones buenas y para el precio está bien. Pero el desayuno un desastre a toda hora faltantes y todos los días lo mismo . En momentos picos insuficientes las mesas. Lastima.falta amabilidad del personal restaurante calificación 2
Stayed 7 nights in Dec 2018

6/10 Okay

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

KIT TENG

房間得大，
Stayed 1 night in Aug 2018

4/10 Poor

Janet, Hong Kong

Disliked: Cleanliness, property conditions & facilities
Old and many mosquitoes
Old and many mosquitoes, not enough staff. The water park is old and not clean.
Stayed 2 nights in Aug 2018

10/10 Excellent

Wing Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
設施周全，值得推薦
整體環境不錯，餐飲種類選擇多元化。只可惜氣溫有點冷，沒有機會體驗酒店範圍內的水上活動設施。
Stayed 3 nights in Jan 2018