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Sanya Marriott Yalong Bay Resort & Spa

5.0 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Sanya Marriott Yalong Bay Resort & Spa

3 restaurants, breakfast served
Lounge
Lounge
Exterior
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Hot Tub
    Hot Tub
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available
  • Spa
    Spa

Explore the area

Map
No. 1, Wan Yue Road,, Yalong Bay National Resort District, Sanya, Hainan, 572000
  • Yalong Bay
    5 min drive
  • Yalong Bay Tropical Paradise Forest Park
    8 min drive
  • Sun Bay
    29 min drive
  • Sanya (SYX-Phoenix Intl.)
    42 min drive

Room options

View all photos for Room, 2 Double Beds, Balcony, Garden View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Balcony, Garden View

  • 495 sq ft
  • Hill view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, Garden View

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Balcony, View

  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, Ocean View

  • 495 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed, Ocean View, Oceanfront

Grand Room, 1 King Bed, Ocean View, Oceanfront | Premium bedding, down comforters, minibar, in-room safe

Grand Room, 1 King Bed, Ocean View, Oceanfront

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Ocean View

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Ocean View

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 1 Double Bed, Balcony

Family Room, 1 Double Bed, Balcony | Premium bedding, down comforters, minibar, in-room safe

Family Room, 1 Double Bed, Balcony

  • Hill view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Room, 2 Double Beds, Ocean View, Oceanfront

Premium bedding, down comforters, minibar, in-room safe

Grand Room, 2 Double Beds, Ocean View, Oceanfront

  • 495 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds

  • Hill view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View, Oceanfront

Deluxe Suite, 1 Bedroom, Ocean View, Oceanfront | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Ocean View, Oceanfront

  • 990 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony, View

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 1 Bedroom, Oceanfront

Panoramic Suite, 1 Bedroom, Oceanfront | Living room | 32-inch LCD TV with cable channels, Smart TV, DVD player

Panoramic Suite, 1 Bedroom, Oceanfront

  • 1582 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Garden View

  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Garden View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Balcony, Garden View

  • 495 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Ocean View

  • 495 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

The St. Regis Sanya Yalong Bay Resort

Pool
Spa
Kids pool
Waterslide
4.5 out of 5, Wonderful, (65)
The price is $166
per night
$193 total
includes taxes & fees
Dec 7 - Dec 8
The St. Regis Sanya Yalong Bay Resort

About this property

Sanya Marriott Yalong Bay Resort & Spa

5-star resort in Jiyang District
Catch some rays at the nearby beach or spend the day relaxing at Sanya Marriott Yalong Bay Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Sanya Marriott Yalong Bay Resort & Spa offers 452 accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. In-room massages, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quan Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 14 years old are not allowed in the spa without adult supervision.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Sanya Marriott Yalong Bay Resort & Spa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. Wireless Internet access is complimentary. This luxury resort also offers a children's pool, a seasonal outdoor pool, and outdoor tennis courts. Onsite self parking is complimentary.

Sanya Marriott Yalong Bay Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Marriott Cafe - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Wan Hao Restaurant - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Edogin Restaurant - Overlooking the ocean, this theme restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Fish Bar - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 80 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: CNY 239 for adults and CNY 120 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Edogin Restaurant
  • Fish Bar
  • Marriott Cafe
  • Wan Hao Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Ecotours
  • Fitness classes
  • Full-service spa
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • DVD player
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (13,455 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to the beach
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Grab bar in shower (36 inches high)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (33 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (33 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 239 for adults and CNY 120 for children
  • Fee for in-room wireless internet: CNY 80 per day (rates may vary)
  • Fee for in-room wired internet: CNY 80 per day (rates may vary)
  • Airport shuttle fee: CNY 1000 per person (one-way)
  • Airport shuttle fee per child: CNY 500 (one-way), (up to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Marriott Sanya Yalong Bay
Sanya Marriott Yalong Bay
Sanya Marriott Yalong Bay Resort
Marriott Sanya
Sanya Marriott Yalong Bay Hotel Sanya
Sanya Marriott Yalong Bay Resort & Spa Hainan
Sanya Marriott Yalong Bay Resort And Spa
Sanya Marriott Hotel
Marriott Yalong Bay Resort
Marriott Yalong Bay
Marriott Sanya
Sanya Marriott Yalong Bay Resort & Spa Hainan
Sanya Marriott Yalong Bay Resort And Spa
Sanya Marriott Hotel
Sanya Marriott Yalong Bay Resort Spa
Sanya Marriott Yalong & Sanya
Sanya Marriott Yalong Bay Resort & Spa Sanya
Sanya Marriott Yalong Bay Resort & Spa Resort
Sanya Marriott Yalong Bay Resort & Spa Resort Sanya

Sanya Marriott Yalong Bay Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 101 out of 195 reviews" "
Rating 8 - Good. 77 out of 195 reviews" "
Rating 6 - Okay. 13 out of 195 reviews" "
Rating 4 - Poor. 4 out of 195 reviews" "
Rating 2 - Terrible. 0 out of 195 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

MACKENZIE

Liked: Cleanliness
Good, But Expected More for the Fee.
Limited services and support and some obvious cost cutting measures in place.
Stayed 5 nights in Dec 2022

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, room comfort
Good location but needs some TLC
We checked in and was given a room on the second floor but smoking was allowed on the floor but we were promised an uppgrade to a non smoking floor on the next day. Not really an upgrade only moving 2 floors up. The room was Ok but the breakfast area needs some TLC and staff knowledge of English was quite bad. The pool area which is quite big needs a complete renovation, a lot of things have been fixed by plastic padding. The food at the Japanese restaurant is good but you need to find the right waiter to fix the wine, the first night we got recomended a nice white from NZ and when we came back a few days later another waitress said they sold the last bottle so started looking for something else and a new waiter came and asked about the wine and he had another look and found another bottle. So you just need to find the right waiter. The Fish bar by the beach is nice for lunch and dinner and try the local shrimp ans fish. Also good service but sometime language challanges.
Stayed 6 nights in Sep 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, not so good "uprade".
Got a good package deal with a really nice Japanese dinner included. Breakfast is good quality. Only thing was my "upgrade" that went to a higher level floor, but overlooking a maintenance area instead of the ocean view. Also had the AC machines ontop of my balcony who made a lot of noice.. I was already settled and unpacked when I noticed this unfortunately. Staff is very friendly and service minded. Beach is clean and I highly recommend this resort.
Stayed 2 nights in Aug 2021

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Cathy, Wisconsin

Traveled with family
Liked: Cleanliness, property conditions & facilities
We enjoyed this property with its pristine white beaches. The property was clean and well maintained and the staff friendly and accommodating. It was our Christmas with our daughter. I look forward to seeing you again!
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s absolutely gorgeous. The sea is right there and you can get amazing views all day long.
Stayed 3 nights in Nov 2019

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Hotel under renovation. Food service and quality not up to par.
Stayed 5 nights in Apr 2019

6/10 Okay

Patrick

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Hotel direct on Yalong Bay
Check in was very slow. Reservation with breakfast but in the system, there was no breakfast. First room had smelly bathroom and was changed the following Day. Kids playground is a bit old and could be refurbished. Conveniently located just in the beach.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great for family with young children
Stayed 3 nights in Nov 2018

10/10 Excellent

AlexMoffett, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunningly beautiful location, great restaurants and service was exceptional by the staff. I’m planning another trip back in a few months.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2018

10/10 Excellent

Vince

Liked: Staff & service, property conditions & facilities, room comfort
Hotel is right on one of the nicest beach in Sanya.
Stayed 3 nights in Jun 2018

4/10 Poor

Verified traveler

Liked: Staff & service
I was disappointed about the ocean view room. I had to step outside to the balcony to see the water. The extra ocean view spending was wasted. Also, the shower door was installed wrong. The door had to be pushed in to get in and out. I’m 5’7” and weighted 148 lb had hard time to get out. Then I also discovered the room is a smoking room. As a matter of fact, all ocean view rooms are smoking rooms. So I decided to switch to the Garden View room. The shower door was installed correctly but found out one foot long mold on the ceiling. However, the beach is nicer and less polluted.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

10/10 Excellent

Angelo, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Everything was nice: room, staff, swimming pool, but in the restaurants of the resort there in not enough food choice for Europeans, we suggest to offer some more international dishes. Spa is too expensive! Finally, there were no amusements or performances. Everything is over by 21:30, too early for tourists !!
Stayed 5 nights in Jun 2018

4/10 Poor

Kathleen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a nice experience. The staff was nice and friendly however I have to mention that the spa experience was lacking professionalism. My frjen and I booked a two day spa just 2 days ago and we both had the facial done. However the morning after, we both had swollen and itchy feeling on our faces and my skin's condition is a lot worse than before. I would suggest next time you can give clients a skin allergy questionnaire or better explanation as to what's in the products for the facials. I would never get facials done in this hotel.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel. staff are very helpful and kind. facilities were nice, would like to have more food options
Stayed 2 nights in Apr 2018

8/10 Good

xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for family
Nice location, private beach, nice sand. Staff were friendly. Breakfast was too busy, too many people.

10/10 Excellent

Peter, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel but showing age
Nice location and beach front. Hotel getting old due to its age however overall very clean with very nice grass pitch in the center of the hotel. Everything working with nice staff. Great breakfast as well as BBQ dinner on every Wed and Sat. Sitting on the soft and nice grass pitch to have the BBQ dinner is a great enjoyable event. Hotel has sown its age with some wear and tear especially at the kids club pool area. It is interesting to see everything incl a float, toy car for the pool need to pay rental fee. I like the hotel anyway.
Stayed 5 nights in Mar 2018

8/10 Good

Lee Phio

Liked: Cleanliness, staff & service, room comfort
Beach front resort
Of all the hotels lying along Yalong Bay, Marriot’s 2 blocks of rooms are the nearest to the beach. Room is clean and is tiled with a big old carpet occupying the floor of king sized bed. The garden is huge.

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach hotel with direct access to beach
The beach sunbeds are cushioned and very comfortable. That tells it apart from the other 5 star hotels nearby. Food is great and we enjoyed the seafood buffet with special rate promotion. The hotel staff has done it right by speaking to hotel guests on the beach about the promotion. We also enjoy the live music at the beach bar. The Filipino band are very talented. We have got upgraded for room so we are very grateful.
Stayed 4 nights in Jan 2018

8/10 Good

DONGMEI, ANSHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL CLOSE TO BEACH
VERY GOOD STAFF. A SPECIAL THANK YOU TO IVY AT BREAKFAST FOR BEING SO KIND AND HELPFUL WITH MY YOUNG SON, THANK YOU SO MUCH IVY.
Stayed 10 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location & scenery with the food a miss
We had to wait a couple of hours to check in but worth the wait as we got an 8th floor room with stunning sea views. Breakfast (included) started off great - but got boring over 6 days being always the same. 1st experience at the Japanese restaurant was not good, The Chef at our Teppanyaki table was sullen and moody and not interested in the seated customers.. Too busy with serving the whole restaurant. The tempura (cooked by other chefs) was terrible.The batter was hard and oily wondering if old & worn out oil was being used. Not good value despite the place promoting itself as a top restaurant. Hotel amenities, facilities and service otherwise top class. Hotel room however is showing its age. Pity about the food overall. Better to take a 5 minute walk up the side road to 3 other seafood and Chinese restaurants for less than one-third the price.
Stayed 6 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017