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Shangri-La Sanya

5.0 star property

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December 2024
January 2025

Photo gallery for Shangri-La Sanya

Minibar, in-room safe, desk, blackout drapes
Horizon Club King Room | Minibar, in-room safe, desk, blackout drapes
3 bars/lounges, poolside bar
Courtyard
Premier Sea View King Room | Minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
88 North Hai Tang Road, Sanya, Hainan, 572000
  • China Duty Free Sanya Duty Free Shop
    4 min drive
  • Haitang Bay
    6 min drive
  • Wuzihzhou Island Beach
    10 min drive
  • Sanya (SYX-Phoenix Intl.)
    42 min drive

Room options

View all photos for Horizon Seaview King Bed Room

Horizon Seaview King Bed Room | Minibar, in-room safe, desk, blackout drapes

Horizon Seaview King Bed Room

  • 753 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Pool 2 Bedroom Villa - 2 Kings

Minibar, in-room safe, desk, blackout drapes

Ocean Pool 2 Bedroom Villa - 2 Kings

  • 3251 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Room, 2 Twin Beds, Sea View

Minibar, in-room safe, desk, blackout drapes

Horizon, Room, 2 Twin Beds, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Seaside Garden View Twin - 2 Twins

Minibar, in-room safe, desk, blackout drapes

Deluxe Seaside Garden View Twin - 2 Twins

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Seaside Garden View King - 1 King

Minibar, in-room safe, desk, blackout drapes

Deluxe Seaside Garden View King - 1 King

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room

Minibar, in-room safe, desk, blackout drapes

Horizon Club King Room

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Twin Room

Horizon Club Twin Room | Minibar, in-room safe, desk, blackout drapes

Horizon Club Twin Room

  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Suite King

Minibar, in-room safe, desk, blackout drapes

Horizon Suite King

  • 1464 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Sea View King Room

Premier Sea View King Room | Minibar, in-room safe, desk, blackout drapes

Premier Sea View King Room

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Sea View Twin Room

Minibar, in-room safe, desk, blackout drapes

Premier Sea View Twin Room

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ocean Suite King

Minibar, in-room safe, desk, blackout drapes

Ocean Suite King

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Pool Villa 1 King 2 Twin Bedroom

Minibar, in-room safe, desk, blackout drapes

Pool Villa 1 King 2 Twin Bedroom

  • 3251 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

InterContinental Sanya Haitang Bay Resort, an IHG Hotel

Pool
Spa
Parking included
Free WiFi
4.5 out of 5, Wonderful, (36)
The price is $126
per night
$147 total
includes taxes & fees
Dec 8 - Dec 9
InterContinental Sanya Haitang Bay Resort, an IHG Hotel

About this property

Shangri-La Sanya

5-star hotel in Haitang District
Spend the day catching some rays at the beach, relaxing by one of Shangri-La Sanya's 3 outdoor swimming pools, or pampering yourself at the full-service spa.
Shangri-La Sanya offers 488 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, and slippers.

This Sanya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

CHI has 15 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Shangri-La Sanya features a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center and 10 meeting rooms. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This luxury hotel also offers a children's pool, a spa tub, and a sauna. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Shangri-La Sanya has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Chuyi Wutai - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kon Tiki - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
SEA - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Chinese Restaurant - Onsite restaurant. Open daily.
Lobby Lounge - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CNY 198 for adults and CNY 99 for children
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chinese Restaurant
  • Chuyi Wutai
  • Kon Tiki
  • Lobby Lounge
  • SEA

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (16,146 square feet of space)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Facials
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 10 AM to 10 PM
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri-La’s Sanya Resort Hainan
Shangri-La’s Resort Hainan
Shangri-La’s Sanya Hainan
Shangri-La’s Hainan
Shangri-La Sanya Resort Hainan
Shangri-La Resort Hainan
Shangri-La Sanya Hainan
Shangri La’s Sanya Resort Spa Hainan
Shangri La Sanya Resort Spa Hainan
Shangri La Sanya
Shangri-La Sanya Hotel
Shangri-La Sanya Sanya
Shangri-La Sanya Hotel Sanya
Shangri La Sanya Resort Spa Hainan

Shangri-La Sanya Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 13 out of 42 reviews" "
Rating 8 - Good. 21 out of 42 reviews" "
Rating 6 - Okay. 2 out of 42 reviews" "
Rating 4 - Poor. 4 out of 42 reviews" "
Rating 2 - Terrible. 2 out of 42 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

HAI

Liked: Cleanliness, amenities, property conditions & facilities
No
Stayed 1 night in Jun 2024

2/10 Terrible

Jiongfeng

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
never go back
Stayed 7 nights in Mar 2024

4/10 Poor

Wenyu

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were nice and friendly, however, the hotel is old, all the supplies like towers, rooms, and in door supplies are supper old. The towers turn yellow but the hotel seems like they don’t have money to update. The room was terrible and smells bad.
Stayed 7 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Horizon club room which should have provided me with some executive experience. The room and the facilities are lovely, good quality toiletries. However, the horizon lounge was an utter disappointment. It was very crowded and people struggled to find space to eat. During breakfast time it was also very busy, the food was not replenished in time. Coffee machines are not easy to use, you had to to wait for a maneuver of staff which took a while. This hotel is great for families with young kids because of the well equipped indoor playground and the pool. However, it was hardly executive…
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Very nice stay with family good for children
Stayed 1 night in Apr 2021

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, clean, quiet , but sad the beach cannot swim. Hotel complex awesome and good food
Stayed 1 night in Apr 2021

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2020

8/10 Good

Mike, Tokyo, Japan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and well maintained. Beach is good for nice walk but waves are too strong for swimming. Complimentary breakfast was average, we expected something more. Many families with children so its probably a great resort to recommend, but if you prefer a little more quiet place, this may not be the first place I would suggest. Its a great resort though, we enjoyed our stay!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super children friendly. They have activties catered for small and big kids. Had a small farm with rabbits, hamsters, peacocks. Had a small and big playroom ! Game zone with archades. Pool area with slides and fun shooting games. Restaurant food is quite expensive though. Quality is avearge. Anywhere , love this hotels if u have kids!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing hotel and facilities. The staff were courteous and efficient. Beautiful beach and pool areas. The local area only has other resorts within 15 mins and no communal area to go to, otherwise a 9/10 hotel and thoroughly recommend
Stayed 1 night in Mar 2019

8/10 Good

Emil, Ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good experience
Great location, nice hotel, great staff, great entertainment, restaurants so so.
Stayed 4 nights in Mar 2019

8/10 Good

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

2/10 Terrible

Michael, New York NY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Incompetent staff, very poorly trained, from the person pouring coke and spilling it over my phone to restaurants not getting the order right several times - extremely disappointing compared to other Shangri-La properties.
Stayed 2 nights in Aug 2018

8/10 Good

Weimin

A very nice family hotel
This hotel is really good for family with kids. They have so many details that specifically design for little ones: kids’ Sandle, robe, toothbrush, water park, train in the garden, arts and crafts, indoor playground, children’s dining area...the room is so spacious and clean. Bed and beddings are very comfy. Our Complaints are check-in and room services were quite slow. It took at lease 20 mins for them to send stuff to our room.
Stayed 3 nights in Aug 2018

8/10 Good

Dave, Victoria , BC , Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a nice spacious resort.
My wife and I stayed here for 2 nights. room was very nice. views limited to kids pool, but the resort was full when we booked, so we couldn't change. A bit pricey compared to the Marriott, but it depends what you want in a resort / hotel. This venue surely offered a nice beach and sunshine area, open spacious grounds. Breakfast was standard with some good selections for westerners on the buffet. we liked this resort because of location to beach and the rooms. Very nice.
Stayed 2 nights in Mar 2018

8/10 Good

Charlie, Glasgow, Scotland

Liked: Cleanliness, staff & service, room comfort
Children's pool needs updating ASAP
Very enjoyable stay, only problem was children's pool in poor condition in stark contrast to the rest of this lovely hotel.
Stayed 10 nights in Dec 2017

8/10 Good

Francelina , Shanghai

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Beautiful Hotel. Kids pool needs some TLC
This was our first experience staying at a Shangri-La property. We enjoyed ourselves emensly. The only complaint is the kids pool. It really needs some work. The paint on the ground is peeling off throughout the pool. Luckily my little one isn’t running yet. I feel there can be a serious injury from this, and that the property should try to fix this area before an injury occurs to a child. For the reputation that this hotel has I was displeased with the lack of attention that this kids area needs.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Cleanliness
not very good for me. no one help me take the luggage.
Stayed 1 night in Aug 2017

8/10 Good

Xiaochen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast is good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Weijun Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

JUNTING

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旅拍一般，儿童泳池很棒！
【旅拍服务】香格里拉的旅拍服务，拍摄的师傅比较一般，可能看我们没有买的意愿，拍摄不太有耐心。不如自己订旅拍。五星级酒店，建议选择合作商也选择服务意识强的，比较也代表着酒店。 【儿童活动】烘培活动名额有限，不抢没位置。儿童夏令营580一位，感觉活动比较单一，还需要改进。儿童乐园不错，空间大。 【儿童泳池】非常好，大滑梯很好玩。 【餐饮】早餐很丰富！ 总体来说，值得入住体验。
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店位置处于海棠湾核心区，隔壁是亚特兰蒂斯，离免税店比较近。
Stayed 3 nights in Apr 2021

10/10 Excellent

TAKUHEI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Mei sum

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visit in Christmas holidays and have a great time. The bed is huge and also an extendable sofa. It is very nice for family with 2kids. All of us can sleep spaciously.
Stayed 5 nights in Dec 2019