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Serra Alta Hotel

3.5 star property

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Photo gallery for Serra Alta Hotel

Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Front of property - evening/night
Lobby sitting area
Point of interest
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping
$77
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
Rua Paulo Muller, 250, Parque 23 de Setembro, Sao Bento do Sul, SC, 89280-370
  • Place, Pure Heart of Mary Church
    ‪8 min walk‬
  • Place, Sao Bento do Sul Municipal City Hall
    ‪9 min walk‬
  • Place, Sao Bento do Sul Courthouse
    ‪3 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, free WiFi

Deluxe Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Minibar, in-room safe, desk, free WiFi

Deluxe Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, free WiFi

Premier Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Triple Room

Extra beds

Premier Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premier Quadruple Room

Minibar, in-room safe, desk, free WiFi

Premier Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Serra Alta Hotel

3.5-star hotel in Sao Bento do Sul Centro
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and conference space.
Serra Alta Hotel offers 72 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Serra Alta Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Event facilities measuring 2303 square feet (214 square meters) include conference space. This family-friendly hotel also offers a library, multilingual staff, and a garden. Complimentary self parking is available on site.

Serra Alta Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM. An additional breakfast (subject to charges) is served daily.
Manacá Gastronomia - This restaurant specializes in international cuisine and serves lunch and dinner.
ESPAÇO [bar] - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ESPAÇO bar
  • Manacá Gastronomia

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2,303 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel São Bento Sul
Novotel São Bento Sul Hotel
Novotel São Bento Sul Hotel Sao Bento do Sul
Novotel São Bento Sul Sao Bento do Sul
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel
Serra Alta Sao Bento do Sul
Serra Alta Hotel Hotel
Serra Alta Hotel Sao Bento do Sul
Serra Alta Hotel Hotel Sao Bento do Sul

Reviews

Serra Alta Hotel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 262 out of 388 reviews
Rating 8 - Good. 106 out of 388 reviews
Rating 6 - Okay. 17 out of 388 reviews
Rating 4 - Poor. 3 out of 388 reviews
Rating 2 - Terrible. 0 out of 388 reviews

Reviews

10/10 Excellent

Kelley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Kelley

Stayed 1 night in Jan 2025

10/10 Excellent

Fabricio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and comfortable. Chocolate covered bananas are tasty.
Stayed 3 nights in Mar 2020

8/10 Good

JOSE ANTONIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontos positivos: localização, serviço, café da manhã, piscina. A melhorar :brinquedoteca, academia .
Stayed 1 night in Dec 2019

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly bathroom

Very comfortable bed and blankets. The bathroom was smelly. The breakfast was ok. There are many items, but the taste was not so good. The checkout on Sundays are extended to 5 pm.
Stayed 1 night in Aug 2019

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the place

Amazing
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Mar 2019

8/10 Good

Kelley

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2018

8/10 Good

Antonio, Joacaba

Liked: Cleanliness, staff & service, property conditions & facilities

Very Good !

Very Good !

8/10 Good

Vinicius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

ROSANE M

Traveled with family
Liked: Property conditions & facilities, room comfort

Estacionamento do hotel sem iluminação

O estacionamento do hotel fica na frente do predio do hotel, fica em uma colina portanto não recebe a iluminação pública. E o estacionamento fica totalmente no escuro sem iluminação ao anoitecer. Questionamos e a recepção informou que poderia ser im problema do sensor, o que nao justifica pois nem uma das lâmpadas estava acessa, dificultando nossa saída e manobras com o carro para o encontro com amigos para o jantar!!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Elizandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente aconchegante, perfeito pra curtir e relaxar com a família. Atendimento impecável de toda equipe. Voltaremos com certeza.
Stayed 2 nights in Jun 2025

8/10 Good

joao jose, São Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo atendimento e boas instalações.
Stayed 1 night in Jun 2025

10/10 Excellent

Tarcisio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente em tudo.
Stayed 1 night in Jun 2025

8/10 Good

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem muito boa, porém café da manhã bem básico, e frigobar vazio, tudo tem que pedir na recepção. Mas de resto excelente
Stayed 1 night in May 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito aconchegante e limpo. Os atendentes da recepção e limpeza muito educados, cordiais e dispostos. A única coisa que deixou a desejar foi o café da manhã, a apresentação não estava bonita e o atendimento bem precário, nem bom dia nos deram.
Stayed 1 night in May 2025

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma boa estadia, com apenas uma breve ressalva. Cafe da manhã ja esteve melhor, me pareceu abaixo do nivel do hotel. Ja estivemos ali algumas vezes, e nesse quesito, sentimos diferença.
Stayed 1 night in May 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Gilberto

Stayed 1 night in Aug 2024

10/10 Excellent

Flavio Carmelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Wilson Roberto Baratto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rodrigo Alcides

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom!

Hotel aconchegante para ir com família e amigos. Ele é um pouco antigo, porém não é desatualizado. É tão aconchegante, que não da vontade de sair dele. Poderiam melhorar/facilitar algumas questões que passam despercebidas, como por exemplo pais que possuem bebês pequenos, tem que toda hora solicitar ao restaurante para aquecer as mamadeiras ou disponibilizarem água quente, sendo que isso poderia facilmente ser resolvido com um microondas/chaleira elétrica compartilhado (na brinquedoteca, por exemplo).
Stayed 2 nights in Aug 2024

10/10 Excellent

alysson

Stayed 1 night in Aug 2024