Along with a steam room, this smoke-free pousada has tour/ticket assistance and free breakfast. Free WiFi in public areas and free self parking are also provided.
Chalé Alto da Serra - Pousada e Wellness Spa offers 5 air-conditioned accommodations with minibars and bathrobes. 42-inch LED televisions come with cable channels.
Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This São Joaquim pousada provides complimentary wireless Internet access. Housekeeping is provided daily.
5 spa tubs are on site. Other recreational amenities include a steam room.
Chalé Alto da Serra - Pousada e Wellness Spa features 5 spa tubs and a steam room. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. Onsite self parking is complimentary.
Chalé Alto da Serra - Pousada e Wellness Spa is a smoke-free property.
A complimentary buffet breakfast is served each morning between 8:30 AM and 10:00 AM.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available daily 8:30 AM to 10:00 AM
Things to do
5 spa tubs
Steam room
Conveniences
Guidebooks
Limited-hour front desk
Guest services
Housekeeping (daily)
Proposal/romance packages
Tour and ticket assistance
Accessibility
No elevator
More
1 building
3 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided
Entertainment
42-inch LED TV with cable channels
Food and drink
Cookware, dishware, and utensils
Minibar
Restaurant dining guides
More
Air conditioning
Connecting rooms available
Heating
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for BRL 150.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: BRL 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Chalé Alto Da Serra House São Joaquim
São Joaquim Chalé Alto Da Serra Chalet
Chalé Alto Da Serra House São Joaquim
Chalé Alto Da Serra House
Chalé Alto Da Serra São Joaquim
Chalet Chalé Alto Da Serra São Joaquim
Chalet Chalé Alto Da Serra
Chalé Alto Da Serra
Chalé Alto da Serra - Pousada e Wellness Spa São Joaquim
Chalé Alto da Serra - Pousada e Wellness Spa Pousada (Brazil)
Chalé Alto da Serra - Pousada e Wellness Spa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 26 out of 32 reviews" "
10 - Excellent
26
Rating 8 - Good. 4 out of 32 reviews" "
8 - Good
4
Rating 6 - Okay. 2 out of 32 reviews" "
6 - Okay
2
Rating 4 - Poor. 0 out of 32 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 32 reviews" "
2 - Terrible
0
9.8/10
Cleanliness
10/10
Staff & service
10/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
DARLI
Traveled with family
Dec 24, 2020
Liked: Cleanliness, room comfort
Recommende place
It was very pleasant with nice and attentious staff...
Custo benefício adequado. Local aconchegante e os proprietários da pousada foram muito simpáticos.
Leandro
Stayed 1 night in Oct 2021
8/10 Good
Lucia Helena
Traveled with group
Oct 27, 2021
Liked: Cleanliness, room comfort
Estadia agradavel!
A pousada é simples, mas muito agradavel e os donos são caprichosos e atentos aos detalhes.
Lucia Helena
Stayed 1 night in Oct 2021
10/10 Excellent
GILNEI A
Oct 8, 2021
Liked: Cleanliness, room comfort
Hospitalidade na Serra Catarinense
Pousada com poucos quartos, muito bem cuidada e proprietária muito atenciosa.
GILNEI A
Stayed 2 nights in Oct 2021
10/10 Excellent
Henrique
Oct 6, 2021
Liked: Cleanliness, room comfort
Excelente
Aconchegante é pouco para essa hospedagem. Foi tudo muito bom. Atendimento maravilhoso dos anfitriões. Localização excelente. Quarto limpo decoração linda e produtos de muita qualidade.
Henrique
Stayed 1 night in Oct 2021
10/10 Excellent
Joao Paulo
Sep 5, 2021
Liked: Cleanliness, room comfort
Chale Sao Joaquim
Fomos muito bem atendidos e o local é muito bom e limpo
Joao Paulo
Stayed 1 night in Sep 2021
6/10 Okay
Nilson
Oct 22, 2020
Nilson
Stayed 1 night in Oct 2020
10/10 Excellent
Fabio
Traveled with family
Sep 28, 2020
Liked: Cleanliness, room comfort
Sensacional
Sensacional , pousada que você se sente em casa , os donos ficam a toda no local e ficam a disposição para tudo, local muito bom , top recomendo !
A localização é perfeita para ir às vinícolas, o chalé é um charme, com acomodações muito confortáveis, lençol térmico, lareira, aquecedor, banheira com hidromassagem, delicioso café da manhã e atendimento muito cordial, com dicas para passeios e refeições. Perfeito!
Foi incrível!! A pousada é linda e muito aconchegante! O atendimento é cheio de carinho! Parece a casa da gente!Ficamos encantados!!! Voltaremos com certeza!
uma delicia de local, simples porém ótimo atendimento, cafe da manhã super caseiro, nos sentimos em casa, lareira no quarto acesa para espantar o frio... recomendo muito.
Atenção a todos os detalhes e cuidado extremo com os hóspedes. Ótima estrutura e conforto. Receptividade do Diego e Mirele são o ponto alto da estadia nesta pousada. Não tenha dúvidas em ficar aqui!