Hotel Cassino Tower São José do Rio Preto by Nacional Inn

2.5 star property

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Photo gallery for Hotel Cassino Tower São José do Rio Preto by Nacional Inn

Welcome to our lobby, featuring a unique round table, comfortable seating, and a reception desk.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area.
Enjoy meals at a communal dining table surrounded by comfortable chairs in a clean and contemporary space.
Experience the vibrant nightlife at this urban hotel, where a casino awaits and modern architecture meets the city.
Stairs lead to the entrance of a building with a brightly lit sign reading 'Casino' in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet friendly
  • Air conditioning

Explore the area

Map
Rua Voluntários de São Paulo 3367, - Centro, São José do Rio Preto, SP, 15.015-200
  • Plaza Avenida Shopping Center
    ‪2 min drive‬
  • Rio Preto Shopping Center
    ‪3 min drive‬
  • Alberto Bertelli Lucatto Exhibition Grounds
    ‪5 min drive‬
  • São José do Rio Preto (SJP-Prof. Eribelto Manoel Reino State)
    ‪4 min drive‬

Room options

Superior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed

Executive Triple Room, Multiple Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

Presidential Room, 1 King Bed

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

Double Suite Executive

  • Sleeps 3

Room Executive

  • Sleeps 3

Suite Master

  • Sleeps 3

Double Room Executive

  • Sleeps 4

Handicapped Room with View

  • Sleeps 2

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About this property

Hotel Cassino Tower São José do Rio Preto by Nacional Inn

Hotel in São José do Rio Preto Centro
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a meeting room.
Hotel Cassino Tower São José do Rio Preto by Nacional Inn offers 89 accommodations with air conditioning. 46-inch LCD televisions come with cable channels.

Bathrooms include showers. This São José do Rio Preto hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This São José do Rio Preto hotel also offers a fitness center, a vending machine, and coffee/tea in a common area. Onsite parking is available (surcharge).

Hotel Cassino Tower São José do Rio Preto by Nacional Inn is a smoke-free property.

Restaurante - This café serves breakfast only.
Rooftop - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Rooftop - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured, covered self parking on site (BRL 18 per night)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante
  • Rooftop
  • Rooftop

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (31 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (29 inches high)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 46-inch LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: BRL 100
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: BRL 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 90 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 26 lbs per pet

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 18.00 per night
  • Pet fee: BRL 90 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: BRL 100 (subject to availability)
  • Late check-out fee: BRL 100 (subject to availability)
  • Service fee: 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Arts Hotel
Cassino Tower São José do Rio Preto
Cassino Tower Hotel São José do Rio Preto by Nacional Inn
Hotel Cassino Tower São José do Rio Preto by Nacional Inn Hotel

Hotel Cassino Tower São José do Rio Preto by Nacional Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 199 out of 309 reviews
Rating 8 - Good. 68 out of 309 reviews
Rating 6 - Okay. 20 out of 309 reviews
Rating 4 - Poor. 9 out of 309 reviews
Rating 2 - Terrible. 13 out of 309 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Wilma

Disliked: Staff & service
Recentemente, fiquei hospedada no hotel e sinto-me compelida a compartilhar alguns comentários, com a intenção de que sejam recebidos de forma construtiva. Apesar do hotel ter bom quartos e a localização ser conveniente Durante minha estadia, encontrei alguns problemas que impactaram significativamente minha experiência: • Comportamento da Equipe: Os funcionários demonstraram desinteresse e, por vezes, foram bastante rudes. Parecia que estavam apenas fazendo um favor ao me permitir a estadia, em vez de se esforçarem para garantir uma visita agradável. • Padrões de Limpeza: Apesar da minha longa permanência, os lençóis do meu quarto não foram trocados. Ao levantar essa questão na recepção, Lucas respondeu de forma sarcástica, sugerindo que, a menos que eu solicitasse explicitamente a troca, nada seria feito. É prática comum em hotéis a troca dos lençóis a cada dois dias, e esse padrão não foi cumprido. • Questões com o Estacionamento: Também notei que a área de estacionamento é extremamente apertada, o que levanta preocupações quanto a possíveis danos ou outros imprevistos. • Acessibilidade da Gerência: Lidar com o gerente mostrou-se desafiador, dificultando a resolução eficaz desses problemas. Acredito que esses pontos são importantes para que futuros hóspedes possam tomar uma decisão informada. Espero que o hotel considere este feedback para aprimorar os seus padrões de serviço e operação.
Stayed 1 night in Apr 2025

2/10 Terrible

Wilma

Disliked: Staff & service
Staff very rude
Stayed 2 nights in Mar 2025

2/10 Terrible

Wilma

Disliked: Staff & service, amenities
Staff very Rude Seems they are doing a favor to you
Stayed 1 night in Mar 2025

2/10 Terrible

Wilma

Disliked: Staff & service
Staff very Rude
Stayed 2 nights in Mar 2025

2/10 Terrible

Wilma

Disliked: Staff & service, amenities
Some of the staff is very Rude Seems they are doing a favor you Specially the management Do not put your car in the garage
Stayed 2 nights in Mar 2025

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, over my expectations, the breakfast was awesome. Thank you to all staff.❤️
Stayed 17 nights in Oct 2024

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. Whenever I'm in Brazil i stay here because it's close to my kids house snd I can meet up with them for dinner anywhere in the city within minutes. Plus I'm from the US so I love their breakfast. Nice central location.
Stayed 2 nights in Aug 2024

10/10 Excellent

João Marcelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe
Stayed 1 night in Jul 2024

8/10 Good

João Marcelo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Otima localização

Localização do Hotel ótima , ao lado de 2 restaurantes , cafe da manha .
Stayed 2 nights in Apr 2024

8/10 Good

francisco, london

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As coisas boas sobre esta propriedade é a localização na área central da cidade e muitas lojas, como bancos, restaurantes e lojas estão disponíveis.
Stayed 2 nights in Feb 2023

10/10 Excellent

Priscila

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know this hotel does not charge a higher rate. It’s super modern and clean. I loved how the room number light up.
Stayed 1 night in Dec 2022

10/10 Excellent

Miguel, FAIRFIELD

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in Sao Jose.
Stayed 12 nights in Sep 2022

8/10 Good

Leandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ro stay
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service
O bar localizado na parte superior do hotel foi uma boa experiência área muito calma e relaxante.
Stayed 3 nights in May 2022

10/10 Excellent

Anna C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Quarto e banheiro limpos, toalhas de banho em boas condições, cama e travesseiros ótimos.. café da manhã muito bom. Estacionamento ruim, atendimento da recepção bom.
Stayed 1 night in Apr 2025

10/10 Excellent

Aulicio Pedro

Stayed 2 nights in Apr 2025

2/10 Terrible

Maria V

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa hospedagem e boa localização.
Stayed 1 night in Apr 2025

10/10 Excellent

Neide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo incrivel ...quarto otimo ..limpo...funcionarios otimos ....
Stayed 1 night in Mar 2025

10/10 Excellent

Anna C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jucelaine paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

MARIA T C M NUNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025