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Hyatt Place Sao Jose do Rio Preto

4.0 star property

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Photo gallery for Hyatt Place Sao Jose do Rio Preto

Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Restaurant
Terrace/patio
Front of property - evening/night
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pet friendly
  • Pool
  • Housekeeping
$64
includes taxes & fees
Sep 8 - Sep 9

Explore the area

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Av. Juscelino Kubitschek de Oliveira, Iguatemi, São José do Rio Preto, SP, 15093-340
  • Iguatemi São José do Rio Preto Shopping Center
    ‪1 min walk‬
  • Rio Preto Shopping Center
    ‪4 min drive‬
  • CEASA Public Market
    ‪8 min drive‬
  • São José do Rio Preto (SJP-Prof. Eribelto Manoel Reino State)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed and 1 Sofa Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed and 1 Sofa Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Twin Beds, Accessible (Roll-In Shower)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Mall View)

Room, 1 King Bed (Mall View) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mall View)

10.0 out of 10
Exceptional
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Mall View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds (Mall View)

10.0 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Hilton Garden Inn São José do Rio Preto

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 272 reviews
Hilton Garden Inn São José do Rio Preto

About this property

Hyatt Place Sao Jose do Rio Preto

4-star São José do Rio Preto hotel connected to a shopping center, steps from Iguatemi São José do Rio Preto Shopping Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Sao Jose do Rio Preto offers 152 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This São José do Rio Preto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hyatt Place Sao Jose do Rio Preto features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekends. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 3875 square feet (360 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hyatt Place Sao Jose do Rio Preto is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekends.
Hyatt Place Sao Jose do Rio Preto has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,875 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The property will be renovating from July 1 2025 to August 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: BRL 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hyatt Place Sao Jose Rio Preto Hotel
Hyatt Place Sao Jose Rio Preto
Hyatt Place Sao Jose Do Preto
Hyatt Place Sao Jose do Rio Preto Hotel
Hyatt Place Sao Jose do Rio Preto São José do Rio Preto
Hyatt Place Sao Jose do Rio Preto Hotel São José do Rio Preto

Hyatt Place Sao Jose do Rio Preto Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1006 reviews
Rating 8 - Good. 178 out of 1006 reviews
Rating 6 - Okay. 42 out of 1006 reviews
Rating 4 - Poor. 11 out of 1006 reviews
Rating 2 - Terrible. 10 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Steve

Stayed 6 nights in Feb 2025

10/10 Excellent

Thomas Abdo, Uberlândia

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Mar 2025

10/10 Excellent

dennise

Stayed 4 nights in Feb 2025

10/10 Excellent

Raphael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Rio Preto

I always stay at this hotel for its location and excellent service from all the staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark, Witney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
modern quality hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexandra, Garland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location! Practically inside the Shopping Iguatemi.The breakfast is absolutely AMAZING! Rooms and amenities are spotless and very well taken care of. Employees are beyond helpful, pleasant and very welcoming and friendly. I am a world traveler and I haven’t been yet in a hotel that made me feel home as this one. Thank you so much to the Hyatt team!
Stayed 10 nights in Dec 2024

8/10 Good

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, very good accomodation, all place is very clean, easy to park.
Stayed 7 nights in Aug 2024

10/10 Excellent

Florentino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Aug 2024

6/10 Okay

Andrew

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Paulo

Liked: Cleanliness, property conditions & facilities, room comfort
Water pressure not so satisfying
Stayed 2 nights in Aug 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Viviane

Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Run of the mill. When you're basically the only game in town....
Stayed 1 night in Apr 2024

10/10 Excellent

Christian

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent for business purposes. Great staff. Very good and spacious room with the convenience of being "ïnside" an excellent shopping center
Stayed 1 night in Mar 2024

2/10 Terrible

Maxwell

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Andrew

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is a bit old and tired. Needs to be refreshed, urgently.
Stayed 1 night in Aug 2023

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great stay. Hotel is incredibly clean, comfortable, and quite. Staff were extremely helpful and welcoming. Pamela was AMAZING!. She was very sweet and professional at my check in. But more than anything she went above and beyond in trying to get me a coffee at check out as I had missed the breakfast and kitchen was completely closed. She was very helpful. My room was super quite and comfortable. I would definitely stay in here next time I'm in town and highly recommend this hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

House hunting

Spent 3days at the Hyatt while house hunting. Staff was friendly and helpful. Breakfast in the hotel was good and location was perfect. We are planning on returning soon
Stayed 4 nights in Jul 2023

10/10 Excellent

XiaJun

Stayed 1 night in Jun 2023

4/10 Poor

Mabel

Business traveler
Liked: Property conditions & facilities

Noite mal dormida

Quarto 920 com um ruído horroroso de motor/gerador. Trabalhei o dia todo, e quando cheguei de volta ao quarto para dormir por volta das 23h, percebi o ruído ininterrupto de motor. Nao sei dizer se era o gerador do andar/ central de ar condicionado, mas só consegui dormir por volta das 2h da manhã, quando o ruido cessou. Acordei por volta das 6h30, quando o ruído voltou. Fora isso, cama e jogo de cama muito confortável. Bancada do banheiro com manchas (falta de limpeza profunda). Café da manhã mediano.
Stayed 1 night in Jun 2023

8/10 Good

Bruno

Liked: Staff & service, room comfort
Disliked: Cleanliness

No geral bom mas pode melhoras

A localização é muito boa e o hotel também é bacana. O café da manhã é bem servido. O banheiro do quarto cheirava muito mal e tinha que ficar dando descarga toda hora pra sair o cheiro de esgoto que ficava. Essa foi a pior parte
Stayed 5 nights in Jun 2023

10/10 Excellent

Jeremy

8/10 Good

Gabor

Stayed 2 nights in Jul 2022

10/10 Excellent

Renata

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and nice amenities
Stayed 12 nights in Dec 2021