Serata Hotel features an outdoor pool and a children's pool. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
Event facilities measuring 1173 square feet (109 square meters) include conference space. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.
Serata Hotel has designated areas for smoking.
Serata Hotel offers 109 air-conditioned accommodations with minibars and hair dryers. 50-inch LCD televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. This Fernandopolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Serata Hotel has a restaurant on site.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor pool and a children's pool are on site.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at midnight
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitization practices of Safe Travels (WTTC - Global)
Staffed front desk
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are not available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Property follows sanitization practices of SGS (3rd party expert - Global)
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Children stay free - maximum age 6
Guests are not provided with hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).