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Carmen Palace Hotel

3.0 star property

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Photo gallery for Carmen Palace Hotel

Outdoor pool
Rooftop terrace
View from property
Reception
Superior Double or Twin Room | Park view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000
  • São Lourenço
    ‪1 min walk‬
  • Sociedade Brasileira de Eubiose Museum
    ‪6 min walk‬
  • Trem das Aguas Scenic Railway
    ‪11 min walk‬

Room options

View all photos for Standard Triple Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Double or Twin Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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$66 nightly
The price is $66 total
includes taxes & fees
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About this property

Carmen Palace Hotel

3-star Sao Lourenco hotel steps from São Lourenço
This smoke-free hotel features an outdoor pool, a bar/lounge, and a steam room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, 24-hour room service, and a 24-hour front desk.
Carmen Palace Hotel offers 81 air-conditioned accommodations with minibars and complimentary toiletries. 32-cm LCD televisions come with satellite channels.

Bathrooms include showers. This Sao Lourenco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Carmen Palace Hotel features an outdoor pool and a steam room. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and 24-hour room service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Carmen Palace Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
24-hour room service is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Carmen Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 148 out of 276 reviews
Rating 8 - Good. 83 out of 276 reviews
Rating 6 - Okay. 34 out of 276 reviews
Rating 4 - Poor. 10 out of 276 reviews
Rating 2 - Terrible. 1 out of 276 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Zorilda

Stayed 2 nights in Feb 2025

8/10 Good

Carlos L

Liked: Cleanliness, staff & service, property conditions & facilities
Boa, quarto amplo, chuveiro com problema, mas resolvido prontamente quando reclamei. Unico inconveniente foi o ar condicionado, muito barulhento e fraco.
Stayed 1 night in Feb 2025

10/10 Excellent

BRUNA DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quarto e banheiro espaçoso. Área da piscina ótima. Só o colchão que eu acho que deveria ter uma capa nele. Lençol ficava saindo por não ser de elástico. E parecia que tinha ácaros andando no corpo da gente na HR de dormir. Cama está precisando de uma lavagem do colchão. Café da manhã simples , para um hotel tão bem visto.
Stayed 1 night in Feb 2025

10/10 Excellent

Adriene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Perfeito, tudo muito limpo e organizado, me senti em casa pela hospitalidade.
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Percivanio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

òtimo

foi otimo, atendimento 10, tudo muito bom!
Stayed 1 night in Feb 2025

10/10 Excellent

Ralpho pereira quilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ana Paula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Iara

Liked: Staff & service, property conditions & facilities, room comfort

Recome

Gostei muito, atendimento excelente, bom café da manhã, quartos confortáveis com tudo funcionando. Apenas o banheiro não estava adequadamente limpo, o box encrostado e com muito cheiro de mofo.
Stayed 1 night in Feb 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jan 2025

8/10 Good

PAULO ROBERTO

Traveled with family
Liked: Cleanliness, staff & service, room comfort
O hotel é novo, tem quartos bem espaçosos, mas precisa de reforma, tudo simples. A televisão é muito pequena e sem muitos canais. Os funcionários são muito educados e prestativos. A piscina também é boa.
Stayed 3 nights in Jan 2025

6/10 Okay

Maria Silvana

Traveled with family
Liked: Cleanliness, staff & service

Estadia razoável!

As toalhas de rosto e banho e o piso do banheiro eram muito velhos, desgastados; o quarto possue frigobar, mas vazio; o hotel não dispõe de serviço de quarto bem como de restaurante para pedidos caso o hóspede não deseje sair.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lucimara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

claudio

Disliked: Property conditions & facilities, room comfort
Hotel bom, mas precisa melhorar, o café da manhã, a TV do quarto não tinha smart, e os canais não satisfatório.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Fabio

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não volto mais ! Muito ruim !

Hotel necessitando melhorias imediatas. Ar condicionado do quarto que fiquei não funcionava, e estava um dia de extremo calor. O líder do turno me sugeriu uma troca de quarto mediante a pagamento de R$ 80,00. Não aceitei, e fui trocado após discutir com o Sr Roberto. O quarto onde me colocaram tinha ar condicionado split, diferente do quarto anterior, e tbm não refrigerava o ambiente. Porta da sacada com puxador caindo e não tem como trancar, caso seja necessário por segurança se tiver uma criança. Área de café da manhã com muitos pardais voando e vindo até a mesa. Sensação de falta de higiene completa. Localização boa, porém prefiro ficar mais longe e ser melhor tratado.
Stayed 1 night in Jan 2025

8/10 Good

Lucia Helena

Liked: Staff & service
Quarto bastante simples e café da manhã que poderia melhorar.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passeio de casal

Hotel limpo e tudo novo. Recepção mega educados. Piscina limpa. Voltaremos mais vezes.
Stayed 2 nights in Jan 2025

10/10 Excellent

João Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa

Stayed 5 nights in Jan 2025

10/10 Excellent

Joelma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa experiência

Sempre é uma boa experiência a hospedagem no Carmen Palace. Sempre q vou a cidade procuro me hospedar lá. Melhor localização da cidade.
Stayed 2 nights in Jan 2025

10/10 Excellent

Elialdo José Mattos de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

BEATRIZ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Geraldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, acredito que poderia melhorar o café da manhã
Stayed 1 night in Jan 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muito bom

O hotel é muito bom, quarto amplo, excelente localização. Apesar de ter uma cama king, o colchão é um pouco desconfortável. Mas, ratifico, uma ótima opção de hospedagem.
Stayed 1 night in Jan 2025

6/10 Okay

Leila

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025