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Carmen Palace Hotel

3.0 star property

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Photo gallery for Carmen Palace Hotel

Outdoor pool
Superior Double or Twin Room | Park view
Reception
Rooftop terrace
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Air conditioning
  • 24/7 front desk
  • Breakfast included
$77
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
Avenida Comendador Costa, n 533, Centro, Sao Lourenco, Minas Gerais, 37470-000
  • São Lourenço
    ‪1 min walk‬
  • Sociedade Brasileira de Eubiose Museum
    ‪6 min walk‬
  • Trem das Aguas Scenic Railway
    ‪11 min walk‬

Room options

View all photos for Standard Triple Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Triple Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double or Twin Room, Non Smoking

Minibar, desk, blackout drapes, free WiFi

Standard Double or Twin Room, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Carmen Palace Hotel

3-star Sao Lourenco hotel steps from São Lourenço
This smoke-free hotel features an outdoor pool, a bar/lounge, and a steam room. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, 24-hour room service, and a 24-hour front desk.
Carmen Palace Hotel offers 81 air-conditioned accommodations with minibars and complimentary toiletries. 32-cm LCD televisions come with satellite channels.

Bathrooms include showers. This Sao Lourenco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Carmen Palace Hotel features an outdoor pool and a steam room. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and 24-hour room service. Limited complimentary onsite parking is available on a first-come, first-served basis.

Carmen Palace Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-cm LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Carmen Palace Hotel Sao Lourenco
Carmen Palace Sao Lourenco
Hotel Carmen Palace Hotel Sao Lourenco
Sao Lourenco Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel
Carmen Palace
Hotel Carmen Palace Hotel
Carmen Palace Sao Lourenco
Carmen Palace Hotel Hotel
Carmen Palace Hotel Sao Lourenco
Carmen Palace Hotel Hotel Sao Lourenco

Carmen Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 157 out of 294 reviews
Rating 8 - Good. 87 out of 294 reviews
Rating 6 - Okay. 39 out of 294 reviews
Rating 4 - Poor. 10 out of 294 reviews
Rating 2 - Terrible. 1 out of 294 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SONIA TERESINHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Miriam F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bem localizado, bonito, arquitetura interessante, quartos amplos, aquecimento de água excelente. Limpo e bem iluminado. Funcionários atenciosos e gentis. Garagem ampla e de fácil acesso. Café da manhã com muitos itens mas nada muito saboroso, poderia ser melhor. Terraço muito agradável com excelente vista do parque das águas.
Stayed 2 nights in May 2025

10/10 Excellent

Cristiane Batista de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostamos muito, ótima localização e o café da manhã é excelente.
Stayed 1 night in May 2025

10/10 Excellent

Valeria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quarto espaçoso e excelente localização
Stayed 11 nights in May 2025

8/10 Good

Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FALTA DE ATENCAO COM PESSOAS IDOSAS

Ninguem nos ajudou para levar as malas do carro para o quarto e do quarto para o carro
Stayed 4 nights in May 2025

8/10 Good

Sandra Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom atendimento! Café da manhã variado. Roupa de cama e banho não condiz com o nivel do hotel. Bem depreciável. Atendentes muito simpáticos e prestativos.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Valor da diária incompatível com toalhas de banho

Eu já havia me hospedado nesse hotel. Me surpreendeu a qualidade das toalhas de banho, de rosto e também do piso. Fotografei somente a toalha de rosto muito gasta. Infelizmente não estou conseguindo enviar.
Stayed 1 night in May 2025

10/10 Excellent

Andrea Cristina

Stayed 4 nights in Apr 2025

10/10 Excellent

Paulo Sérgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Roberto R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Em frente à entrada do Parque das águas

Confortável, café da manhã bem completo, esquina com o centrinho onde estão os bares e restaurantes, e em frente ao parque das águas.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness

Podia ser melhor.

"A minha estadia foi razoável, com alguns pontos que poderiam ser melhorados. O café da manhã ficou aquém das minhas expectativas, tanto em variedade quanto em qualidade. Além disso, senti falta de cortinas blackout no quarto, o que acabou interferindo na qualidade do sono, logo ao chegar detectei a lampada do toalete queimada e o controle remoto nao funcionava pois as pilhas estavam sem carga. Resumindo o custo beneficio nao compensa pelo que oferece, o ponto positivo e a localizacao.
Stayed 2 nights in May 2025

8/10 Good

VICENTE DUARTE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Cleber

Liked: Cleanliness, property conditions & facilities, room comfort

Maio de 2025

Experiência muito satisfatória, quartos limpos, organizados, colaboradores com extrema educação e simpatia. Faço apenas uma observação que nao tira a qualidade e os méritos do estabelecimento: poderiam colocar interruptores ao lado da cama, pois e precoso levantar paraapagar as luzes do quarto! De maneira getal, muito bom e recomendo!
Stayed 4 nights in May 2025

8/10 Good

Fernanda caroline

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Localização ótima

O hotel tem uma boa limpeza nos quartos e banheiros. O café da manhã é mediano, faltam opções de fruta. Nos quartos os colchões são mais antigos e os cobertores também.A localização é ótima e é possível fazer tudo a pé.
Stayed 2 nights in May 2025

10/10 Excellent

mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom e confortável. Excelente atendimento.
Stayed 3 nights in May 2025

10/10 Excellent

CAMILA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima localização e conforto

Ótima estadia, hotel com excelente localização, quartos amplos e confortáveis. Café da manhã simples, falta simpatia e alguns cuidados dos garçons (como por exemplo, todos os dias os pratos estavam molhados). Contudo, excelente custo benefício, voltaria a me hospedar.
Stayed 4 nights in Apr 2025

8/10 Good

Jefferson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Uma excelente opção para quem vai visitar São Lourenço.
Stayed 2 nights in May 2025

8/10 Good

Creusa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jomara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

ROSANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização, funcionários atenciosos. Hotel não tem carrinho para bagagem dificultando carregar malas.
Stayed 1 night in Apr 2025

8/10 Good

Jorge

Stayed 1 night in Jan 2025

8/10 Good

Lemuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Luiz Felipe

Stayed 1 night in Apr 2025