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Hotel Serraverde

3.0 star property

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Photo gallery for Hotel Serraverde

Property entrance
Fitness facility
Lobby sitting area
Lobby lounge
Indoor pool, 2 outdoor pools

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Room service
  • Pool
  • Laundry
  • Pet friendly

Explore the area

Map
210 Rua Hélio Dalessandro Sarmento, Pouso Alto, Minas Gerais, 37468-000
  • Matriz Nossa Senhora da Conceicao Church
    ‪9 min walk‬
  • Church of Santana Capivari
    ‪12 min drive‬
  • São Lourenço
    ‪25 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Double Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Serraverde

3-star Pouso Alto farm house with restaurant
Along with 2 outdoor pools, this farm stay has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include 2 poolside bars, a 24-hour fitness center, and a bar/lounge.
Hotel Serraverde offers 70 accommodations with minibars and safes. Rooms open to balconies. 40-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Serraverde features 2 outdoor swimming pools, an outdoor tennis court, an indoor pool, and a sauna. The farm stay offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the farm stay's bars, which include 2 poolside bars and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This family-friendly farm stay also offers a children's pool, a 24-hour fitness center, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Serraverde has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Children's pool
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Spa

  • Sports massages

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's indoor pool, steam room and sauna are closed from Sunday to Thursday, except on holidays and July.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 215 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: BRL 80 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 215 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Serraverde Pouso Alto
Serraverde Pouso Alto
Serraverde
Hotel Serraverde Pouso Alto
Hotel Serraverde Agritourism property
Hotel Serraverde Agritourism property Pouso Alto

Hotel Serraverde Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

João Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Adimilson

Disliked: Room comfort
Uma Estadia Normal , porém decepcionante !
Já fiquei 02 outras vezes no Serra Verde , mas desta vez, não dei sorte com meu quarto que estava horrível, luzes queimadas,Chuveiro com pouca vasão de água, foi um banho de goteira,chão do quarto muito desgastado dando péssima impressão de sujeira, enfim o quarto 113 que tentei trocar na recepção e não conseguir, alegaram que o hotel estava lotado, é sem duvida um dos piores quartos do hotel. Comida do hotel que sempre foi boa, só melhorou apartir do momento que o hotel foi lotando, os funcionários são gentis(destaque para incansável Mateus e o ótimo Chef Roberto ) , amigáveis e maravilhosos, este é o DIFERENCIAL do Serra Verde , seus funcionários. Acessibilidade para idosos e cadeirantes para conhecer area externa do hotel da parte dos cavalos para baixo é ruim, água quente do chuveiro é um grande perigo para idosos e desavisados até pela localizações das torneiras quentes e frias que não ajudam . Como sou fã do Serra Verde, desta vez fiquei MUITO DECEPCIONADO. O dono Sr Carlos Andre precisa parar de ser "dono de hotel" para ser "hoteleiro" como foi seu saudoso pai, Sr Helio. Por não interagir com os hospedes ,as consequências disso são perdas de grandes negócios, afinal , não é todo mundo que é hospede de excursão rodoviária ou seja Hospedes não são todos iguais . Um hotel para ser aceitável , ele precisa no minimo ser "IGUAL ou MELHOR do que a casa da gente! Muita sorte ao pessoal do Serra Verde e espero um melhor tratamento da próxima vez!
Stayed 3 nights in Jun 2019