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Norte Palace Hotel

3.0 star property

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Photo gallery for Norte Palace Hotel

Outdoor pool
Free daily buffet breakfast
Meeting facility
Reception
Standard Triple Room | 1 bedroom, minibar, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Laundry
  • Housekeeping
  • Breakfast included
$41
includes taxes & fees
Dec 13 - Dec 14

Explore the area

View in a map
Av. Jones dos Santos Neves, 209, Sao Mateus, ES, 29930-015
  • Place, Praia de Guriri
    ‪15 min drive‬
  • Place, Praia Aldeia do Coco
    ‪23 min drive‬
  • Place, Farol da Barra
    ‪35 min drive‬

Room options

View all photos for Standard Double Room

1 bedroom, minibar, free WiFi

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, minibar, free WiFi

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, minibar, free WiFi

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, minibar, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

1 bedroom, minibar, free WiFi

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Norte Palace Hotel

3-star Sao Mateus hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a sauna, and a business center.
Norte Palace Hotel offers 10 air-conditioned accommodations with minibars. Flat-screen televisions come with satellite channels.

Bathrooms include showers. This Sao Mateus hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an outdoor pool, Norte Palace Hotel provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 3-star property. This Sao Mateus hotel also offers barbecue grills, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Norte Palace Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.
Norte Palace Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Norte Palace Hotel Hotel
Norte Palace Hotel Sao Mateus
Norte Palace Hotel Hotel Sao Mateus

Reviews

Norte Palace Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 33 out of 64 reviews
Rating 8 - Good. 14 out of 64 reviews
Rating 6 - Okay. 12 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 3 out of 64 reviews

Reviews

6/10 Okay

Sandra

Stayed 1 night in Jun 2025

6/10 Okay

Joshua

Traveled with family and small children
Disliked: Staff & service
The hotel was as you’d expect for the price, so that was ok. However, when I arrived at the hotel, my reservation (booked through Expedia.com) wasn’t even in the system. The staff didn’t seem to believe me, and didn’t know what Expedia.com was. Luckily there was a room available, which I was able to book.
Stayed 2 nights in Mar 2024

8/10 Good

Ivanilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Fábio da Silva Costa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

EDUARDO

Business traveler
Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

4/10 Poor

José Ricardo Alves

Stayed 2 nights in Apr 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito e foi de fácil localização, limpo e com ar-condicionado top
Stayed 1 night in Mar 2025

6/10 Okay

Ivanilda

Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia com a minha mãe foi conchegante e tranquila.
Stayed 4 nights in Mar 2025

6/10 Okay

Jéssica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Atendimento é o ponto alto

Achei o café da manhã com poucas opções e bem medianas no paladar, as instalações da academia bem ruins, não tem ventilador nem ar condicionado, além dos equipamentos estarem sem manutenção e chão sujo. O atendimento é o ponto alto, se mostrou excelente, me ajudaram em tudo o que precisei, a piscina também é boa. Sauna não cheguei a experimentar.
Stayed 3 nights in Mar 2025

10/10 Excellent

Igleti

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

JoãoPaulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Jarbas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a foto engana bem

na foto o café da manhã pareceu ter uma diversidade grande e não é bem assim
Stayed 1 night in Jan 2025

10/10 Excellent

André Luiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otima localização

Hotel bem localizado, no centro da cidade, poucos minutos da praia de Guriri.
Stayed 5 nights in Dec 2024

8/10 Good

Maria Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A recepção foi extremamente simpática, compreensiva e atenciosa. Me ajudaram a levar as malas e corrigiram minha reserva. Meu quarto excelente!
Stayed 1 night in Jan 2025

8/10 Good

PRISCILA DE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort

Ideal para uma noite apenas.

O quarto fazia frente com uma rodovia. Para dormir o barulho atrapalha. O box vazou e alagou todo banheiro.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

rose s b dos santos

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Alceny

Stayed 1 night in Sep 2024