A 24-hour front desk and express check-in are available at this smoke-free aparthotel. Each apartment features a kitchen with a microwave, plus free WiFi and a Smart TV with digital channels. Additional amenities include Netflix, a hair dryer, and a shower. Housekeeping is available on request.
Apê Brás - Shopping Plaza Polo offers 126 accommodations, which are accessible via exterior corridors and feature hair dryers. Accommodations at this 3-star aparthotel have kitchens with microwaves. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with digital channels and Netflix. Housekeeping is provided on request.
Apê Brás - Shopping Plaza Polo features express check-in and an elevator. The property has a 24-hour front desk.
Apê Brás - Shopping Plaza Polo is a smoke-free property.
Languages
Portuguese
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transportation
24-hour offsite parking (BRL 140 per night)
Street parking available
Kitchen
Microwave
Mini-fridge
Bedrooms
Bedsheets provided
Bathroom
1 private bathroom
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch smart TV with digital channels
Netflix
Streaming services
Work spaces
Laptop workspace
Pets
Pet friendly
Up to 22 lbs per pet
Pets stay free
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
126 units
Access via exterior corridors
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Nearby parking fee: BRL 140 per night(328 ft away; open 24 hours)
Housekeeping fee: BRL 50 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Ape Bras Shopping Plaza Polo
Apê Brás Shopping Plaza Polo
Apê Brás - Shopping Plaza Polo São Paulo
Apê Brás - Shopping Plaza Polo Aparthotel
Apê Brás - Shopping Plaza Polo Aparthotel São Paulo
Apê Brás - Shopping Plaza Polo Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 45 out of 87 reviews" "
10 - Excellent
45
Rating 8 - Good. 23 out of 87 reviews" "
8 - Good
23
Rating 6 - Okay. 12 out of 87 reviews" "
6 - Okay
12
Rating 4 - Poor. 2 out of 87 reviews" "
4 - Poor
2
Rating 2 - Terrible. 5 out of 87 reviews" "
2 - Terrible
5
9.0/10
Cleanliness
10/10
Amenities
10/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Good
Fiaz
Jan 5, 2025
Liked: Cleanliness, room comfort
Fiaz
Stayed 3 nights in Jan 2025
10/10 Excellent
Jude
Business traveler
Dec 27, 2024
Liked: Cleanliness, room comfort
Great experience
The place was good,I just have issues with communication because I am English speaking.
Jude
Stayed 5 nights in Dec 2024
6/10 Okay
lillian
Business traveler
Feb 2, 2025
Liked: Room comfort
Disliked: Cleanliness
Experiência Razoável!
O quarto estava sujo, roupa de cama limpa, mas banheiro com cesto de lixo com papel higiênico o que identificava estar sujo, pia vazando água. Pia da cozinha engordurada e suja. Limpeza ruim!!! Outros 2 pontos PÉSSIMOS, elevador de acesso, um estragado e outro lotado e demorado pois, dá acesso aos andares de comércio; para pedir comida a noite, o acesso para retirada é pela garagem, dificil de encontrar e dificil de acessar. Ponto positivo, equipe da recepção, jovens atenciosos e amáveis!
lillian
Stayed 1 night in Jan 2025
8/10 Good
Carolina
Traveled with family
Feb 1, 2025
Liked: Cleanliness, room comfort
Boa localização
Hospedagem nova, limpa e bem localizada. A única dificuldade que tive foi a comunicação com eles antes do checkin, tentei por 2 vezes, sem sucesso.
Os recepcionistas são bem educados e prestativos.
Carolina
Stayed 4 nights in Jan 2025
8/10 Good
Valderes
Traveled with group
Feb 1, 2025
Liked: Cleanliness, room comfort
Boa e funcional
Acomodacao de boa qualidade e bem funcional.
Valderes
Stayed 1 night in Jan 2025
2/10 Terrible
Luciano
Business traveler
Jan 31, 2025
Liked: Cleanliness, room comfort
Elevadores Inoperantes
Os elevadores sempre estao dando defeito e continua sem sinalização e luz de emergência nos corredores.
Luciano
Stayed 3 nights in Jan 2025
8/10 Good
Mara
Traveled with family
Jan 29, 2025
Liked: Cleanliness, room comfort
Mara
Stayed 4 nights in Jan 2025
10/10 Excellent
Patrícia
Business traveler
Jan 29, 2025
Liked: Cleanliness, room comfort
Patrícia
Stayed 2 nights in Jan 2025
8/10 Good
ANDRE MANDROZZATO
Traveled with family
Jan 28, 2025
Liked: Cleanliness, room comfort
Muito bom, recomendo!
Muito bom, preço bom... só faltou utensilios de cozinha, estávamos e 2 adultos e 2 crianças faltou talher, pedi e não trouxeram...e por ser elevador dentro do shopping era um pouco ruim pois estava sempre cheio, mas no geral dou nota 8,7. Sinal de internet tem mas não funciona, ainda bem que levei a minha movel.
ANDRE MANDROZZATO
Stayed 2 nights in Jan 2025
2/10 Terrible
Luciano
Traveled with family
Jan 27, 2025
Disliked: Cleanliness, room comfort
Luciano
Stayed 1 night in Nov 2024
2/10 Terrible
Maurício
Jan 26, 2025
Liked: Cleanliness, room comfort
As dependências dos quartos são excelentes ,bem estruturado tudo muito limpo e novo excelente .
A minha experiência foi péssima ,pois ,ficamos sem energia por muito tempo ,os elevadores não funcionavam ,o ar condicionado não funcionava ,devido a falta de energia ,não possui iluminação de emergência.
Maurício
Stayed 1 night in Jan 2025
10/10 Excellent
THAIANE RODRIGUES
Business traveler
Jan 26, 2025
Liked: Room comfort
Acomodação, localização e atendimento excelentes! Estão passando por uma reforma, breve será melhor ainda !
THAIANE RODRIGUES
Stayed 3 nights in Jan 2025
10/10 Excellent
Alexandra
Business traveler
Jan 25, 2025
Liked: Cleanliness, room comfort
Alexandra
Stayed 1 night in Jan 2025
10/10 Excellent
Paula
Traveled with family
Jan 24, 2025
Liked: Cleanliness, room comfort
Paula
Stayed 1 night in Jan 2025
8/10 Good
Salua
Traveled with family
Jan 24, 2025
Liked: Cleanliness, room comfort
Salua
Stayed 2 nights in Dec 2024
8/10 Good
Lucimara
Business traveler
Jan 24, 2025
Liked: Cleanliness, room comfort
Lucimara
Stayed 2 nights in Oct 2024
10/10 Excellent
Verified traveler
Traveled with family
Jan 22, 2025
Liked: Room comfort
Local incrível, fomos bem atendidos. Apenas o chão do quarto estava um pouco sujo, mas de maneira geral foi perfeito.
Verified traveler
Stayed 2 nights in Jan 2025
10/10 Excellent
Janayna
Jan 22, 2025
Liked: Cleanliness, room comfort
Janayna
Stayed 2 nights in Jan 2025
4/10 Poor
Luciano
Business traveler
Jan 20, 2025
Liked: Cleanliness, room comfort
Luciano
Stayed 1 night in Jan 2025
8/10 Good
Leandro
Jan 19, 2025
Liked: Cleanliness, room comfort
Boa opção
O Apê fica bem localizado dentro do Shopping Plaza Polo. Quartos novos, boa cama e bom banheiro. Não tem panela ou um utensílio para utilizar o fogão, o que inviabiliza tê-lo no quarto. O único problema é o elevador que não é exclusivo do hotel, o que torna a experiência horrível, porque é utilizado por todos os clientes do shopping, onde você muitas vezes tem que esperar uma eternidade para pode conseguir chegar no seu quarto. No geral recomendo por toda a facilidade e comodidade que ele proporciona.
Leandro
Stayed 2 nights in Jan 2025
10/10 Excellent
jeane
Business traveler
Jan 18, 2025
Liked: Cleanliness, room comfort
jeane
Stayed 1 night in Jan 2025
6/10 Okay
Hadassa
Jan 18, 2025
Liked: Cleanliness, room comfort
Não avisaram que o andar (e outros de baixo) estavam em reforma. Acordei as 3h e pouco da manhã com uma reforma que estava a passos do meu quarto (podiam apenas ter colocado em um quarto mais distante????!!!). As informações pra chegar até o hotel são muito difíceis de entender… pra melhorar, elevadores não funcionaram durante o dia, voltou a funcionar apenas 1 (para todo o shopping), que demorava de maisss (estávamos c mala, compras etc, muito difícil descer de escada normal). A localização ficou muito boa e prática no Brás e o padrão ape studios de conforto e praticidade sempre é muito bom, não é a primeira vez que fico, e não será a última, só não voltaria nesta unidade específica!
Hadassa
Stayed 1 night in Jan 2025
6/10 Okay
Marcela
Business traveler
Jan 17, 2025
Liked: Cleanliness
Acesso complicado
O atendimento foi bom mas o acesso ao andar hotel é muito complicado pelo fato de ainda estar em obras tem que descer num andar subir em outro complicado muito barulho externo na madrugada a localização é excelente
Marcela
Stayed 1 night in Jan 2025
8/10 Good
Lorena
Traveled with family
Jan 17, 2025
Liked: Cleanliness, room comfort
Bom custo benefício
Estadia dentro do quarto muito boa, camas e travesseiros confortáveis, comunicação com o atendimento muito bom, para fazer compras na feira da madrugada é excelente pois a feira acontece ma frente. No geral gostei muito, a única coisa que não gostei foi do barulho nos corredores com carrinhos de compras e rodinhas de mala que me acordaram