A conference center, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, a communal living room, and a banquet hall are onsite.
Gran Villagio Hotel SP by Castelo Itaipava offers 248 accommodations with minibars and hair dryers. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. 2 meeting rooms are available. This São Paulo hotel also offers tour/ticket assistance, laundry facilities, and a communal living room.
Gran Villagio Hotel SP by Castelo Itaipava is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Food and drink
Free buffet breakfast available daily 6:00 AM to 10:00 AM
Things to do
Art gallery
Designer stores
Shopping mall
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
2 meeting rooms
Conference center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
18 floors
Banquet hall
Communal living room
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
TV with cable channels
Food and drink
Minibar
More
Desk
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Service fee: 10 percent
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Braston Hotel Sao Paulo Brazil
Braston São Paulo Hotel
Braston Hotel
Braston São Paulo
Braston
Gran Villagio Hotel SP by Castelo Itaipava Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff is nice location is nice too but the presidential room was a bit dirty. It needs Maintence the ceiling looks like it needs repairs. The couches were very dirty all stained they need to be deep washed.
The hotel has a great location the price was extremely fair. The buffet for breakfast was good and the room was clean and a good AC
Aida
Stayed 3 nights in Jun 2024
8/10 Good
EDWIN, Miami
Traveled with partner
Apr 24, 2024
Liked: Cleanliness, staff & service
The hotel is centrally located in downtown Sao Paulo. There are many dining options. Rooms need to be updated. During our stay we had to go down to the reception to have the electronic key reprogrammed as they constantly stopped working which was an inconvenient. AC in the room was great. They offer breakfast buffet and restaurant is open for lunch and dinner as well. I suggest placing cards on the dishes to know what you are selecting from the buffet.
Bathrooms needs work to repair faucet due to water leak and mold around bathtub.
JATURONG
Stayed 2 nights in Mar 2024
10/10 Excellent
EDWIN, Miami
Traveled with partner
Mar 26, 2024
Liked: Cleanliness, staff & service, amenities
The hotel is centrally located in the Sao Paulo historic area. Several restaurants close by. I noticed water leaks in some areas. The faucets are hard to close completely. The room was comfortable and the breakfast buffet had good options.
Great stay!! Coming from United States, I thought this hotel offered a great deal. Room was clean, hotel was quiet and complimentary breakfast was amazing!! Definitely highly recommended!!!
You can actually walk to anywhere from here but Uber was very cheap too.
Breakfast is good but almost every room in the hotel is under construction. Had to change room but that did not change my experience still. I think expedia should not advertise hotels until they verify that certain standards are met. Otherwise, it may be false advertisement that is deceptive.
I have stayed in this property several times. Unfortunately this time I had several issues. When checking in we had an issue with people who skipped the line and were helped before us. After check in, I had to return back to the lobby at least six times as the door lock was defective. The manager had to replace the batteries on the lock two times during my 4 day stay. The hallway flooring seems to have been flooded. There was mold on the hallway ceiling. There were no hangers on the closet. The on duty manager offered to change the room to a different floor. Unfortunately I had already unpacked my suitcase. The TV remote control worked half of the times. The breakfast buffet is great. Hotel staff was very helpful when I brought up the issues we were having to their attention.
The Hotel recently changed its name from Braston to Villagio. The room was spacious and has a mini bar as well as other items for purchase. Unfortunately,the room was a little aged. The AC did not cool well, opening the window was not an option as the building across the street is under construction and they started working early and was noisy. The Wi-Fi was really bad or non existent in the room. I had to get near the door to try to get a weak signal or go to the hallway or down to the lobby in order to get good wi-fi. Breakfast buffet was great. Room was clean and the maid was very nice and helpful. I had to have the key card reprogrammed three times as it would not open the door. Over all the hotel is nice but needs to be upgraded.
The most terrible outdated hotel ever, unfriendly front desk staff, I stayed 3 days the air conditioner system was broke they couldn’t fix it, found a palmetto bug (hudge coocaracha) in the bedroom, discussing pillows, dangerous area to stay if you not familiar with town.
cleuber
Stayed 3 nights in Dec 2022
10/10 Excellent
John
Jul 12, 2022
Liked: Cleanliness, staff & service, amenities
Great location, big breakfast, comfortable bed
Wi fi worked, my favorite place to stay in São Paulo
Quarto não condizia com o que foi reservado e pago. Ar-condicionado do Hotel simplesmente não funcionou nenhum dia. Eles simplesmente "lamentam" e dizem qur não podem fazer nada. Café da manhã sofrível, usam apresuntado como sr fosse presunto. Após reclamação quanto à cama da primeira noite, me deram um quarto adaptado para PNE, onde desde o balcão da pia aos móveis, tudo era numa altura incompatível com a minha. Resumindo, um desastre. O Hotel está em péssimas condições. Não recomendo.