See all properties
Aparthotel

Etoile Hotels Jardins

5.0 star property

Choose dates to view prices

Photo gallery for Etoile Hotels Jardins

Breakfast, lunch, dinner served; Brazilian cuisine
View from property
Exterior
Penthouse | 1 bedroom, premium bedding, minibar, in-room safe
Sports facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Bar
  • Pet friendly
  • Outdoor Space
  • Parking available

Explore the area

View in a map
Rua Jose Maria Lisboa, 1000, São Paulo, SP, 01423001
  • Place, Oscar Freire Street
    ‪6 min walk‬
  • Place, Rua Augusta
    ‪6 min walk‬
  • Place, Paulista Avenue
    ‪8 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | 1 bedroom, premium bedding, minibar, in-room safe

Standard Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Apartment, 1 Bedroom, Balcony (Etoile)

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Balcony (Etoile)

1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms, Balcony (Etoile)

  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Penthouse

Penthouse | 1 bedroom, premium bedding, minibar, in-room safe

Penthouse

  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 3 bedrooms
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Suite | Lanai
George V Casa Branca
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 563 reviews
George V Casa Branca

About this property

Etoile Hotels Jardins

5-star aparthotel in Jardins
This smoke-free aparthotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and valet parking. Each apartment boasts a private hot tub and a jetted tub, while also featuring comforts like premium bedding and a pillow menu. Guests will find a kitchen with a refrigerator, a stovetop, and a microwave.
Etoile Hotels Jardins offers 50 accommodations with private hot tubs and DVD players. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Accommodations at this 5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Etoile Hotels Jardins provides a sauna and a fitness center. The aparthotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and a meeting room. This luxury aparthotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite self parking is complimentary. A total renovation of this property was completed in January 2016.

Etoile Hotels Jardins is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Jorge Restaurante - This restaurant specializes in Brazilian cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Private hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (BRL 30 per day)
  • Extended parking on site (BRL 30 per night)

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Jorge Restaurante

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Dining

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: BRL 31.90 to 64.90 per person
  • A bar/lounge
  • A restaurant
  • Minibar
  • Room service (24 hours)

Bedrooms

  • Bedroom
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 22 lbs per pet)
  • Fee: BRL 100 per pet per day
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free grocery shopping service
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station
  • Near the airport

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 17 floors
  • 50 units
  • Built in 1992
  • Garden
  • Individual decor
  • Individual furnishings
  • Renovated - January 2016
  • Traditional architecture

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 100.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: BRL 150.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately BRL 31.9 to 64.9 per person
  • Valet parking fee: BRL 30.00 per day
  • Extended parking fee: BRL 30 per night
  • Pet fee: BRL 100.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Etoile George V Jardins
Etoile V
Etoile V Aparthotel
Etoile V Aparthotel Jardins George
Etoile George V Jardins Sao Paulo, Brazil
Etoile Hotels Jardins
Etoile Hotels
Etoile Jardins
Etoile Hotels Jardins Sao Paulo, Brazil

Reviews

Etoile Hotels Jardins Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities
Rating 10 - Excellent. 27 out of 55 reviews
Rating 8 - Good. 18 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 3 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

Reviews

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The bath tub filled with dark brown water, and some brown water came out of the tap. The last night we were there, we found the bed sheets had been changed and the new ones had blood stains. In general this was a nice hotel decades ago. (The blond wood furniture and scratchy, stiff couch were straight out of my childhood.) The apartment is very large, 2.5 baths, a huge walk-in closet complete with shoe holders and mirrored walls. But it is not nice now.
Stayed 3 nights in Nov 2020

10/10 Excellent

Arthur, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service at all times.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in Jardins

Hotel facilities (room, pool, gym) and staff are great. Ideally located and even has an organic restaurant.

10/10 Excellent

Philip, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hotel that feels (almost) like home

The size is perfect, the amenities are good and the staff is very kind. They offer to clean 2 shirts for free. Rooms are spacious and clean. I go to Sao Paulo every month and I made the Etoile hotel my home in SP. Another important fact, it's in Jardins, a safe neighborhood with many great restaurants.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great neighborhood.

My room looked a lot like a small one bedroom apartment. Very practical if you have to work, or need a separate room from the bedroom. Also, very comfortable and well located.

8/10 Good

Fred and Maria Neighbors, Naples, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

close to family

It was very pleasant and that staff was superb. Genes was very helpful with shopping for us.

8/10 Good

Tom, South africa

Liked: Cleanliness, staff & service

Great location

Hotel has great location close to busy Oscar Freire avenue.

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very good, but suprised

Hotels are very expensive in Sao Paulo - and I was willing to pay to be comfortable. I read lots of reviews and thought this was the best bet, What I never got from the reviews is that this is an apartment hotel. When I arrived the hotel staff was a bit surprised that I was by myself. I had a massive apartment with two bedrooms, dining room, living room, kitchen, storage rooms, loads of bathrooms and a dressing room! If I were with my family this would have been fantastic, The apartment was very nice and very clean - with great maid service. However, by myself I would have just preferred a normal hotel room - particularly given the fact that this was the middle of the winter and it was very cold and I could only heat the bedroom with the space heater (there's no central heating). The apartment was much too big to heat with a space heater. In the end, the apartment was great - but not what I was looking for and I think I paid such a high price because I was paying for a very large apartment. The staff was very friendly, but with the exception of one person no one spoke anything but Portuguese. This wasn't a problem, but could be for other travelers.

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities
Muebles muy viejos en algunos Depto , con pocas cosas televisores muy antiguos no se puede ver Netflix
Stayed 3 nights in Feb 2021

8/10 Good

vitor

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Adriana

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Renato

Stayed 1 night in Sep 2020

6/10 Okay

Francisco

Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Marcelo Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Carlos Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

RICARDO

Liked: Staff & service, room comfort

Adoramos

Foi Maravilhoso Todos funcionarios sao muito atenciosos Adoramos

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superou expectativas.

Excelente atendimento. Acomodação super espaçosa, organizada e limpa. Produtos de higiene disponibilizados de excelente qualidade. Será minha escolha sempre que possível.

6/10 Okay

Diogo

Liked: Staff & service
gostei do hotel, porem na nossa reserva constava um quarto reformado e acabamos recebendo um quarto mais antigo, na reserva poderiam especificar qual tipo de quarto esta sendo reservado

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel com quarto amplo e atendimento excelente.

Hotel excelente. Quarto amplo (apartamento de 117m² com duas suites para 4 pessoas). Atendimento impecável. Café da manhã muito bom.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem muito boa!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

ANNA C

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Decepção Total

Decepcionante as fotos mostradas no site Hotéis.com não correspondem a todos os quartos. Da a entender que foram todos reformados mas, ficamos em um muito velho, cheiro de mofo.