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Grand Mercure Sao Paulo Ibirapuera

4.5 star property

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Photo gallery for Grand Mercure Sao Paulo Ibirapuera

Outdoor pool, sun loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine
Executive Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Room service
  • Pet friendly

Explore the area

Map
Rua Sena Madureira, 1355, São Paulo, SP, 04021-051
  • Ibirapuera Park
    ‪7 min walk‬
  • Shopping Metro Santa Cruz
    ‪3 min drive‬
  • Ibirapuera Gymnasium
    ‪4 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪18 min drive‬

Room options

View all photos for Room, 1 Double Bed

Minibar, in-room safe, individually furnished, desk

Room, 1 Double Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Executive Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Minibar, in-room safe, individually furnished, desk

Twin Room, 2 Twin Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Balcony

Deluxe Room, 2 Twin Beds, Balcony | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 2 Twin Beds, Balcony

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony (Balcony to Ibirapuera Park)

Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 Double Bed, Balcony (Balcony to Ibirapuera Park)

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Accessible

Superior Room, 1 Double Bed, Accessible | Minibar, in-room safe, individually furnished, desk

Superior Room, 1 Double Bed, Accessible

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Park View

Minibar, in-room safe, individually furnished, desk

Junior Suite, 1 King Bed, Park View

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Superior)

Family Room, Multiple Beds (Superior) | Minibar, in-room safe, individually furnished, desk

Family Room, Multiple Beds (Superior)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Melia Ibirapuera

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1007)
The price is $109
per night
$115 total
includes taxes & fees
Mar 9 - Mar 10
Melia Ibirapuera

About this property

Grand Mercure Sao Paulo Ibirapuera

4.5-star hotel in Vila Mariana
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a steam room are onsite. Housekeeping is available on request.
Grand Mercure Sao Paulo Ibirapuera offers 218 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. 32-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including reflexology.
In addition to a full-service spa, Grand Mercure Sao Paulo Ibirapuera features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. Event facilities measuring 3079 square feet (286 square meters) include a conference center. This luxury hotel also offers a steam room, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grand Mercure Sao Paulo Ibirapuera is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 6:30 AM and 10:30 AM.
Aquarelle - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch.
Boulangerie Grand Mercure - This delicatessen specializes in Fusion cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Aboo Wine Bar - This bar specializes in local and international cuisine. Happy hour is offered. Open daily.
P. Verger - This restaurant specializes in local and international cuisine and serves dinner only. Open select days.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (BRL 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; BRL 79 for adults and BRL 39.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aboo Wine Bar
  • Aquarelle
  • Boulangerie Grand Mercure
  • P. Verger

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room
  • Tennis
  • Tennis lessons
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (3,079 square feet of space)
  • Meeting rooms

Outdoors

  • In a regional park
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 150 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 49 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 105.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 79 for adults and BRL 39.50 for children
  • Valet parking fee: BRL 45.00 per night (in/out privileges)
  • Pet fee: BRL 150 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 105.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Mercure Ibirapuera
Grand Mercure Ibirapuera Hotel
Grand Mercure Ibirapuera Hotel Sao Paulo
Grand Mercure Ibirapuera Sao Paulo
Grand Mercure Sao Paulo
Grand Mercure Sao Paulo Ibirapuera
Grand Mercure Sao Paulo Ibirapuera Hotel
Grand Mercure Sao Paulo Ibirapuera Brazil
Sofitel Sao Paulo Hotel Sao Paulo
Mercure Sao Paulo Ibirapuera
Grand Mercure Sao Paulo Ibirapuera Hotel
Grand Mercure Sao Paulo Ibirapuera São Paulo
Grand Mercure Sao Paulo Ibirapuera Hotel São Paulo

Grand Mercure Sao Paulo Ibirapuera Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 330 out of 598 reviews
Rating 8 - Good. 200 out of 598 reviews
Rating 6 - Okay. 42 out of 598 reviews
Rating 4 - Poor. 12 out of 598 reviews
Rating 2 - Terrible. 14 out of 598 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bogyum

Stayed 1 night in Aug 2024

10/10 Excellent

Tristan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent hotel. Highly recommend it.
Stayed 1 night in Apr 2024

8/10 Good

Martin

Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely hotel! So peaceful, clean, and relaxing. Best hotel breakfast I have ever seen. The room was spacious and comfortable. Despite being near busy roads, the room was well sound-proofed and quiet at night. We enjoyed a great couple’s massage at the spa, too! All of the staff members were so kind! Only complaint was that it was not very easy or safe to walk to Ibirapuera Park, despite being so close. Otherwise, this hotel is perfect.
Stayed 2 nights in Feb 2024

10/10 Excellent

Ricardo, Spring

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at this hotel, very friendly and responsive staff!!
Stayed 4 nights in Oct 2023

4/10 Poor

Robson, Los Angeles

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Towels are old and thin, shampoo bottles empty and with mold, ac noisy and in your face
Stayed 1 night in Oct 2023

10/10 Excellent

Daiane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I have stayed at this Hotel in one month, I was greeted so cordially by the Staff just like my first stay. My Check-In was quick , efficient and very attentive to any of my needs. My room was incredibly clean, the room so comfortable and spacious. I got in at 9pm and ordered room service, my food was tasty and warm and the service exceptional. I completely recommend staying at this hotel, it is worth it.
Stayed 1 night in Sep 2023

10/10 Excellent

Antonio

Stayed 2 nights in Feb 2023

10/10 Excellent

Daiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how everyone from the staff is always ready to help you in any way without you asking, everything looks so clean and pristine, I liked the Bakery and the Restaurant. My room was perfect, everything comfortable. The breakfast had many options and pastries to choose from, very delicious. The only thing I would say is that my tv did not have Netflix and only had local tv channels to go watch. I will definitely be staying at this hotel again.
Stayed 1 night in Jul 2023

8/10 Good

Rogerio

2/10 Terrible

Anja Brenes

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The Room Service was bad, they dont even answer the calls, not even the front desk. Very bad. I order towels and they brought them 1 hour later. The hotel is old, not worthy.

6/10 Okay

John

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
OK Hard Product; Weak soft product and service
Good sized rooms. Service was mixed to disastrous. Check in was very friendly and good. First day I managed to order room service. From then on, literally any time I tried to phone reception or room service it would just ring out. Trying to get drinking water was impossible and highly frustrating. Rooms are good size, but the bedding is poor. There was dirt on the bedsheets. The bedding is thin, pillows are small and lumpy. Swimming pool is freezing - I enjoyed it as a plunge pool from the Sauna, but isn't functional as a pool. Gym is pretty good.
Stayed 2 nights in Sep 2022

2/10 Terrible

Ivailo

Stayed 2 nights in Aug 2022

2/10 Terrible

peter

Stayed 1 night in Feb 2022

10/10 Excellent

Nicolas

Stayed 4 nights in Feb 2022

10/10 Excellent

Helberth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is located in a safe zone, close to Iberapuera Park, but not in a walking distance to a shopping mall
Stayed 2 nights in Dec 2021

8/10 Good

H

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in great location
Very well located hotel and a good price with excellent service and a good breakfast.
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muito bom , ótima localização
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities
We try to negotiate at least one discount since we need to return immediately on the last flight from Sao Paulo to Miami due the Corona Virus and they are inflexible. We use the room for 4 hours only and we didn't have breakfast. They charge me a full rate + 1 bottle of water and the parking. We are very disappointed with the lack of consideration in one situation like that and we do not plan to return to this hotel.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
What a great hotel this is. You feel social staying here . It feels elegant, and the service you receive is top-of-the line. The breakfast every day, is fantastic. I looked forward to the coffee and the fresh fruits the most. They will also make anything you want. I’m sorry, I could not find one negative here.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location.
Stayed 7 nights in Feb 2020

8/10 Good

Crystal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is worth it !!
Breakfast was worth it! excellent local selection and more. The walls/floor were thin--meaning I could hear my neighbors every move. Other than that I enjoyed my stay. The staff were professional, helpful for every question/need, and courteous.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always. Been staying at this hotel since back when it was a Sofitel. Great hotel
Stayed 4 nights in Dec 2019

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019