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Hampton by Hilton Guarulhos Airport

3.0 star property

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Lobby
Lobby
Front of property - evening/night
Room, 1 Queen Bed, Accessible | Room amenity
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast included
  • Room service

Explore the area

Map
Rua Pedro De Toledo, 1000, Guarulhos, 07140-000
  • Internacional Shopping Guarulhos
    ‪8 min drive‬
  • Expo Center North
    ‪16 min drive‬
  • Neo Química Arena
    ‪17 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪4 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Refrigerator

Room, 1 Queen Bed, Refrigerator | 1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed, Refrigerator

9.2 out of 10
Wonderful
(103 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Room, 1 Queen Bed, Accessible

8.2 out of 10
Very good
(16 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Twin Beds, Refrigerator

1 bedroom, minibar, in-room safe, desk

Twin Room, 2 Twin Beds, Refrigerator

8.6 out of 10
Excellent
(67 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Accessible, Non Smoking (Roll In Shower)

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds, Accessible, Non Smoking (Roll In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room Executive

1 bedroom, minibar, in-room safe, desk

Twin Room Executive

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room Executive

1 bedroom, minibar, in-room safe, desk

Double Room Executive

  • Sleeps 2
  • 1 Full Bed(s)

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About this property

Hampton by Hilton Guarulhos Airport

3-star hotel in Taboão
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and conference space.
Hampton by Hilton Guarulhos Airport offers 160 accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Guarulhos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Event facilities measuring 3229 square feet (300 square meters) include conference space. This business-friendly hotel also offers a health club, multilingual staff, and laundry facilities. An area shuttle within 8 kilometers and a roundtrip airport shuttle (available 24 hours) are complimentary for guests. Parking is available onsite for a surcharge.

Hampton by Hilton Guarulhos Airport is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10 AM.
Ricks - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free area shuttle up to 8 km
  • Self parking on site (BRL 25 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ricks

Things to do

  • Health club

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • 3,229 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2003
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 25.00 per day
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Matiz Guarulhos
Matiz Hotel
Matiz Hotel Guarulhos
Hotel Matiz Aeroporto Guarulhos Sao Paulo
Matiz Guarulhos Aeroporto Hotel
Matiz Aeroporto Hotel
Matiz Guarulhos Aeroporto
Matiz Aeroporto
Hampton By Hilton Guarulhos
Hampton by Hilton Guarulhos Airport Hotel
Hampton by Hilton Guarulhos Airport Guarulhos
Hampton by Hilton Guarulhos Airport Hotel Guarulhos

Hampton by Hilton Guarulhos Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1218 out of 2008 reviews
Rating 8 - Good. 456 out of 2008 reviews
Rating 6 - Okay. 193 out of 2008 reviews
Rating 4 - Poor. 77 out of 2008 reviews
Rating 2 - Terrible. 64 out of 2008 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everthing excelente!! Perfec Services, gently people, very Nice service
Stayed 1 night in Mar 2025

10/10 Excellent

Carlos, Pittsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, very comfortable, hotel close to the airport.
Stayed 1 night in Mar 2025

6/10 Okay

MARK

Liked: Cleanliness
This hotel for an overnight stop if you are taking another flight the following day. Noise between rooms was an issue and two single beds that moved around the room was unusual. For the money, it’s adequate.
Stayed 2 nights in Mar 2025

10/10 Excellent

Marcela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staying

Very good experiencie. Recomendable 100%
Stayed 1 night in Mar 2025

4/10 Poor

Antonio, Everett

Traveled with partner
Disliked: Staff & service
The customer service was inefficient creating only problems. I asked if they had a laundry room and the help desk said yes but I had to wait for the opening at 6 in the morning. I went down at 7 and I found out the laundry room was not there but 5 min with Uber. I asked to leave my luggage at the facility and the help desk asked me to scan a QR code. It was impossible to understand what to do and the price to store the luggage was ridiculous. I asked for help and it was embarrassing to see this poor girl so unprepared with the use of that technology. I left the hotel and I immediately cancel my next reservation. In addition the room was notso clean: there was sand on the floor.
Stayed 1 night in Mar 2025

4/10 Poor

luciano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to extend my stay and price was tripled from one day to another. All weekdays. Checked online reservations and price drops thru out the day. Not a good business jacking up the rate in the morning and dumping in the evening and not honoring to stay guests. Will not return.
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Decio, Palmas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good balance in cost Benefits
Stayed 1 night in Mar 2025

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option with hotel shuttle. if leaving the hotel to the airport make sure you book your time for the bus, you cannot just go down and get on the bus. The bus area is outside of Terminal 2, you have to walk across the street and up a small ramp area and the buses are there. we didn't know this when we arrived so we caught a taxi outside of the airport but we took the bus for our departure so now we know. clean room, nice bathroom. room service 24/7 and when we came downstairs at 2am people were still at the bar being served drinks. good stop over hotel in between flights.
Stayed 1 night in Mar 2025

8/10 Good

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Para estadías cortas

Buena estadía para una noche. Se escucha todo lo que hablan en las habitaciones de al lado. El desayuno bien variado Transfer gratuito al aeropuerto
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Mar 2025

10/10 Excellent

Ajay, Bethesda

Stayed 1 night in Mar 2025

10/10 Excellent

Giovanni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Close to the airport. 5 min walk to the metro. Very convenient for travel or access to downtown by metro.
Stayed 1 night in Mar 2025

2/10 Terrible

Einav

Disliked: Staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Check in staff excellent, comfortable night and a great breakfast
Stayed 1 night in Mar 2025

6/10 Okay

Cenk

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah, Southwest Ranches

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good place
Stayed 1 night in Mar 2025

8/10 Good

Helena Z.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

tammye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near the airport.

I would definitely stay here again if I had the chance. The breakfast here is one of the best I've ever had at a hotel. My only slight was the room service. We ordered food to be delivered to our room and had to call down after some time to check on our order. (which was promptly delivered)
Stayed 1 night in Mar 2025

10/10 Excellent

JOSE, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in Mar 2025

10/10 Excellent

DOUGLAS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Cindy, Toronto

It is just an average hotel, to passing through the city
Stayed 1 night in Mar 2025

8/10 Good

Ajay, Bethesda

Stayed 1 night in Mar 2025