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Hotel Family

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Family

Exterior
View from property
Twin Room, 2 Twin Beds | Minibar, desk, free WiFi, bed sheets
Food and drink
Manicures and pedicures

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Rua da Juta, 301, Brás, São Paulo, 03010-010
  • Feirinha da Madrugada
    ‪3 min walk‬
  • Mega Polo Moda
    ‪5 min walk‬
  • Mercado Municipal
    ‪20 min walk‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪38 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Minibar, desk, free WiFi, bed sheets

Twin Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room | Minibar, desk, free WiFi, bed sheets

Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, desk, free WiFi, bed sheets

Double Room Single Use

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

Apê Brás - Shopping Plaza Polo

Kitchen
Pet friendly
Free WiFi
24/7 front desk
4.3 out of 5, Excellent, (73)
The price is $32
per night
$34 total
includes taxes & fees
Feb 6 - Feb 7
Apê Brás - Shopping Plaza Polo

About this property

Hotel Family

3-star São Paulo hotel, connected to a shopping center in Bras
Along with a restaurant, this smoke-free hotel has a snack bar/deli and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a hair salon, and a TV in a common area are onsite.
Hotel Family offers 223 air-conditioned accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This São Paulo hotel also offers laundry facilities, a hair salon, and shopping on site.

Hotel Family is a smoke-free property.

Buffet breakfasts are available for a surcharge.
Hotel Family has a restaurant serving breakfast and lunch.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee: BRL 34.99 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotel Family Paulista

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 9 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 25-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 34.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo

Hotel Family Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 514 reviews" "
Rating 8 - Good. 114 out of 514 reviews" "
Rating 6 - Okay. 107 out of 514 reviews" "
Rating 4 - Poor. 60 out of 514 reviews" "
Rating 2 - Terrible. 50 out of 514 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Marisol

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2020

8/10 Good

Adriana

Liked: Cleanliness, staff & service
O hotel é muito bom para quem vai fazer compras no Brás. Café da manhã excelente, atendimento presencial muito bom, fui atendida por uma moça bem jovem que sabia tudo do hotel, simpática e bem humorada. O quarto que ficamos foi o 215, ao lado do elevador, muito apertado, banheiro minúsculo mas a água era quentinha até na torneira do lavatório. Ar condições vazando, acordamos com o quarto molhado, com uma pocinha embaixo da janela. Local acessível a transporte por aplicativo, pq a noite o bairro é deserto.
Stayed 1 night in Oct 2024

8/10 Good

Heber

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Edna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradavel
Atendimento incrivel principalmente na recepção.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Algessandro

Stayed 1 night in Oct 2024

10/10 Excellent

Ana Flávia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maria ap

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marcio

Business traveler
Liked: Cleanliness, staff & service
Quarto bem amplo,devido a obras de ampliação do hotel, muito barulho e sujeira de obras na janela. Café da manhã bom. Custo e benefício está ótimo!
Stayed 1 night in Oct 2024

10/10 Excellent

Roseane s borges

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Clecia Aparecida

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Iraktan

Business traveler
Liked: Cleanliness, room comfort
Viagem de negócios. Precisa de melhorias no chuveiro
Stayed 1 night in Oct 2024

6/10 Okay

William

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Só ficamos mesmo neste local Por conta de estar próximo a área de compras
Stayed 4 nights in Sep 2024

10/10 Excellent

Edna Thomas

Business traveler
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana Paula

Stayed 1 night in Sep 2024

10/10 Excellent

Eliandra

Liked: Room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Raphaela

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adriana

Stayed 2 nights in Sep 2024

4/10 Poor

ANA PAULA DOS SANTOS

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
barata nos banheiros, limparam e levaram as toalhas e nao fizeram reposição tivemos que ligar varias vezes para enfim levarem toalhas limpas!!!Rua perigosa após as 16h
Stayed 5 nights in Sep 2024

4/10 Poor

Luciano

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Bom para viagens curtas
Hotel muito organizado e limpo. As camas não são tão confortáveis, mas para estadas rápidas está tranquilo. Café da manhã muito bom.
Stayed 1 night in Sep 2024

10/10 Excellent

Fabrina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

cicero vieira

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Limpeza da roupa de cama deixa a desejar. Funcionários totalmente despreparados para lidar com o público. A única vantagem deste hotel é estar no Braz, aonde tem poucas opções de hospedagens. Se nao fosse isso, jamais ficaria neste hotel com as tarifas cobradas.
Stayed 5 nights in Aug 2024

10/10 Excellent

Maria Izabel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024