3-star São Paulo hotel, connected to a shopping center in Bras
Along with a restaurant, this smoke-free hotel has a snack bar/deli and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a hair salon, and a TV in a common area are onsite.
Hotel Family offers 223 air-conditioned accommodations with minibars and hair dryers. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. This São Paulo hotel also offers laundry facilities, a hair salon, and shopping on site.
Hotel Family is a smoke-free property.
Buffet breakfasts are available for a surcharge.
Hotel Family has a restaurant serving breakfast and lunch.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Buffet breakfast available for a fee: BRL 34.99 per person
A restaurant
Snack bar/deli
Restaurants on site
Hotel Family Paulista
Things to do
Shopping
TV in common areas
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Porter/bellhop
Spa
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
More
2 buildings
9 floors
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
25-inch TV
Food and drink
Minibar
More
Air conditioning
Ceiling fan
Desk
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 5:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately BRL 34.99 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Hotel Family Sao Paulo
Hotel Family
Family Sao Paulo
Hotel Family Hotel
Hotel Family São Paulo
Hotel Family Hotel São Paulo
Hotel Family Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel bom pelo preço, café muito bom. Fiquei no 4° andar. Única coisa só Wi-fi não funciona creio pela qualidade de pessoas, mas no restante muito bom??
Só acho que os panos de cama teriam que mais higienizados !de restante o café da manada estava ótimo
Mileide
Stayed 1 night in Jan 2025
8/10 Good
Renata Thomaz
Business traveler
Jan 22, 2025
Liked: Cleanliness, staff & service, room comfort
Hospedagem muito boa no Hotel Family
Minha estadia foi muto boa! Fui a trabalho e fiquei muito satisfeito com o atendimento da recepção, que foi impecável tanto pela manhã quanto à noite. A recepcionista foi extremamente atenciosa e me deu ótimas indicações sobre a melhor forma de chegar ao meu destino. O tratamento que recebi foi bom e fez toda a diferença na minha experiência. Recomendo a todos!
Renata Thomaz
Stayed 1 night in Jan 2025
8/10 Good
Verified traveler
Traveled with group, Business traveler
Jan 21, 2025
Liked: Cleanliness, staff & service, room comfort
Boa para o que o hotel se propõe.
Pode melhorar com relação ao ar condicionado,
barulhento. O Hotel precisa de uma pintura etc.
Os funcionários atenciosos, restaurante bem simples e café da manhã tb.
Sempre ficava nesse hotel mas essa última estadia foi horrível ficamos num quarto sujo,banheiro sujo com a tampa do vaso encardido,roupa de cama encardida ,quarto com janela quebrada de frente pra um local com obra .o hotel é bem localizado pra quem vai na feira da madrugada mas precisa de uma reforma e ter quartos mais apresentáveis e limpos..o café da manhã é ótimo e o atendimento também
No geral, foi bom, porém cafe da manhã é a partir das 7h.
Ada Kelly
Stayed 1 night in Dec 2024
4/10 Poor
Fernando
Dec 15, 2024
Fernando
Stayed 1 night in Dec 2024
8/10 Good
Ana
Business traveler
Dec 14, 2024
Liked: Cleanliness, staff & service, room comfort
Ótimo atendimento das meninas da recepção!
Tivemos que trocar de quarto por causa da cama.
O hotel precisa de algumas reforma, pois pelo valor pago deixa a desejar. Pois o hotel no e barato!
Camas com estrutura em MDF bastante estragadas, colchão desnivelado em uma das camas; ar condicionado operando parcialmente; frigobar não gelava a contento; banheiro limpo e com ammenities disponíveis (creme dental, shampoo, sabonete, escova descartável); ótima localização pra quem está fazendo compras, porém rua muito movimentada com difícil acesso de carros, Uber (não entra); necessidade de deslocamento com malas, mercadoria para Largo da Concórdia pra quem deseja retorno ao aeroporto.