Hotel Moncloa

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Moncloa

Property entrance
Exterior
Standard Double Room | Minibar, in-room safe, desk, blackout drapes
Hallway
Food and drink

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Rua Augusta, 646 - Consolacao, São Paulo, SP, 01304-000
  • Rua Augusta
    ‪1 min walk‬
  • Frei Caneca Shopping and Convention Center
    ‪3 min walk‬
  • Hospital Sírio-Libanês
    ‪14 min walk‬
  • São Paulo (CGH-Congonhas)
    ‪31 min drive‬

Room options

Standard Triple Room, 3 Twin Beds

  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Room, 1 Double Bed, Lanai

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hotel Moncloa

3.5-star São Paulo hotel, connected to a shopping center in Consolação
Along with self parking, this smoke-free hotel has dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hotel Moncloa offers 45 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Moncloa is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (BRL 30 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 50.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Covered self parking fee: BRL 30 per day
  • Rollaway bed fee: BRL 50.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Moncloa
Hotel Moncloa Sao Paulo
Moncloa Sao Paulo
Hotel Moncloa Sao Paulo, Brazil
Hotel Moncloa Hotel
Hotel Moncloa São Paulo
Hotel Moncloa Hotel São Paulo

Hotel Moncloa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 221 out of 755 reviews" "
Rating 8 - Good. 297 out of 755 reviews" "
Rating 6 - Okay. 158 out of 755 reviews" "
Rating 4 - Poor. 47 out of 755 reviews" "
Rating 2 - Terrible. 32 out of 755 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, room comfort
Always greeted at arrival. Hotel itself is a little run down, but wifi was excellent this time around. Clean towels on demand.
Stayed 5 nights in Apr 2024

2/10 Terrible

Sandeep V

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible and dirty place with bugs. Service is poor and the rooms don’t even have basic amenities. The hotel is not at all maintained. The owner of the property is very rude to the customers when asked for a service and doesn’t care about customers. Worst hotel I stayed so far! Please, avoid at any cost!

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom café da manhã e localização ótima.
Stayed 1 night in Aug 2023

10/10 Excellent

JEFFERY

Stayed 5 nights in Jun 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was great. They all spoke some English which really helped.
Stayed 7 nights in Nov 2021

8/10 Good

Nilton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização muito boa
Boa localização. Atendimento dos funcionários excelente. Café da manhã muito bom. Quarto amplo e cama confortável.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Augusta bom custo/benefício
Um desses hotéis que já viu tempos melhores (retro’ agora), mas é super bem cuidado. Quartos até grandes. Café da manhã Covid no quarto se quiser, bom e na hora certinha. Atendimento super!
Stayed 1 night in Apr 2021

8/10 Good

Jo, Toronto, ON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean. Friendly staff. Located in the busy street of Augusta, with lots of restaurants and bars (although I was only there for 2 days during the lockdown, so everything was closed). As for safety, it is advised not to use your phone while walking on Augusta when it is dark and quiet. Overall good value for your money.
Stayed 2 nights in Jan 2021

8/10 Good

Victor

Liked: Cleanliness, staff & service, room comfort
Hotel is very close to all main tourist destinations. Service was good and staff was very accommodating. Very gay friendly place, if you are a part of LGBTQ community.
Stayed 5 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2019

4/10 Poor

Devin, Miami

Liked: Cleanliness
Disliked: Staff & service, room comfort
Bad attitude and Someone open our door!
I’m going to start with the good. The front desk guy Marco was fantastic. Super friendly accommodating and everything you want when you walk into your hotel. He set my expectations high. The kitchen staff and cleaning staff was great too. The breakfast was delicious. I only had three problems. First, I completely understand the bathroom facilities are old. I can work with that. So you won’t have hot water instantly unless you run the hot water in the sink for 2 minutes. But the toilet leaks water too. So it was more annoying. The other front desk guys I didn’t like. I’m American and I’m traveling for work. My girlfriend was with me too. However the other two front desk guys were sassy and I didn’t their attitude. They kept asking my girlfriend what room number she was in. Dude! She is with me. We walked into the front door to together and came down from the elevator together. Then the bald front desk guy asked her when she checking out. The other guy had glasses and was sassy. Keep in mind these guys didn’t even talk to me. Yes I speak Portuguese! I operate services for intercambio for Brazilian students. The third problem was someone opened our room door. I believe it was a staff member. Because the door was left open with the door tag hanging on the handle. Our door is next to the elevator which is old. It has a normal door in front of the open elevator door. There’s two of them. So they could have easily hidden. This happened in the evening.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good
Everything was good except the internet speed was slow and sometimes not connected 👎
Stayed 7 nights in Mar 2018

8/10 Good

Arunas

Liked: Cleanliness, staff & service
Comfortable centrally located hotel
Simple but comfortable worth value for money hotel. Centraly located in the area full of bars and restaurants therefore it can be quite noisy in the night. Excellent breakfast provided, nice and friendly staff in the restaurant and reception. Safe and clean.
Stayed 3 nights in Mar 2018

4/10 Poor

Lucas C

Disliked: Staff & service, property conditions & facilities, room comfort
Definitely will not stay here again.Bad experience
The place was in bad shape. Lamps and blow dryer did not work, needed replacement. My room was in the back of the hotel, which was great to muffle the sounds from the street, but that meant that the wi-fi only worked at the door of the room. If I was to sit at the table to work, there was no signal. Bed was not comfortable and rooms were noisy (you could hear people in the rooms next door). Breakfast was ok, definitely not great, and the management refused to turn the AC on were it was served. That represented a warm and stuffed room during breakfast.
Stayed 4 nights in Dec 2017

2/10 Terrible

vikas , canada

Disliked: Staff & service, property conditions & facilities, room comfort
Bad location
There is a bar in front of the hotel, all night long you can't sleep. Staff is very poor in service. They have no interest to help you with anything. I strongly recommend not to book this hotel. Definitely not with family and kids.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arew
It felt a bit danferous to walk around hotel in the hours od darkness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay

6/10 Okay

Anthony, MALTA

Liked: Property conditions & facilities
Disliked: Staff & service
GOOD STAY BUT WITH RESERVATIONS
OUR STAY AT THE HOTEL QUITE SATISFACTORY. ROOM COMFORTABLE. BREAKFAST VERY GOOD. AREA QUITE SAFE CONSIDERING OTHER PARTS OF SAO PAULO. ONLY NEGATIVE IS THAT STAFF CANNOT COMMUNICATE IN ENGLISH.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Dated but acceptable
Staff very attentive and great memories. Hotel amenities a little dated though.

6/10 Okay

Binyamin, Monaco

Disliked: Staff & service
If u wana pay to fu....
All the putes close bu

6/10 Okay

Shwetabh, delhi

Liked: Cleanliness
nice budget hotel
it is a good hotel considering price

8/10 Good

benlangfeld, Rio de Janeiro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel during the week, but awful at the weekend. I slept about 3 hours Friday->Saturday because of the night club the other side of the road and the insanely thin windows, along with a couple in the room next door making as much noise as possible the entire night during their...nighttime activities. Would stay again during the week, but the place should close at the weekend.