3.5-star São Paulo hotel, connected to a shopping center in Consolação
Along with self parking, this smoke-free hotel has dry cleaning and laundry facilities. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and tour/ticket assistance.
Hotel Moncloa offers 45 accommodations with minibars and safes. 26-inch LCD televisions come with cable channels.
Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This São Paulo hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel Moncloa is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Room service (during limited hours) is available.
Languages
English, French, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Secured, covered self parking on site (BRL 30 per day)
Limited onsite parking
Food and drink
Free buffet breakfast available daily 6:30 AM to 10:30 AM
Things to do
TV in common areas
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
Elevator
More
1 building
8 floors
Built in 1985
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
26-inch LCD TV with cable channels
Food and drink
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 50.00 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Covered self parking fee: BRL 30 per day
Rollaway bed fee: BRL 50.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Property is also known as
Hotel Moncloa
Hotel Moncloa Sao Paulo
Moncloa Sao Paulo
Hotel Moncloa Sao Paulo, Brazil
Hotel Moncloa Hotel
Hotel Moncloa São Paulo
Hotel Moncloa Hotel São Paulo
Hotel Moncloa Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Terrible and dirty place with bugs. Service is poor and the rooms don’t even have basic amenities. The hotel is not at all maintained. The owner of the property is very rude to the customers when asked for a service and doesn’t care about customers. Worst hotel I stayed so far! Please, avoid at any cost!
Um desses hotéis que já viu tempos melhores (retro’ agora), mas é super bem cuidado. Quartos até grandes. Café da manhã Covid no quarto se quiser, bom e na hora certinha. Atendimento super!
Simple and clean. Friendly staff.
Located in the busy street of Augusta, with lots of restaurants and bars (although I was only there for 2 days during the lockdown, so everything was closed).
As for safety, it is advised not to use your phone while walking on Augusta when it is dark and quiet.
Overall good value for your money.
Jo
Stayed 2 nights in Jan 2021
8/10 Good
Victor
Sep 23, 2019
Liked: Cleanliness, staff & service, room comfort
Hotel is very close to all main tourist destinations. Service was good and staff was very accommodating. Very gay friendly place, if you are a part of LGBTQ community.
I’m going to start with the good. The front desk guy Marco was fantastic. Super friendly accommodating and everything you want when you walk into your hotel. He set my expectations high. The kitchen staff and cleaning staff was great too. The breakfast was delicious.
I only had three problems. First, I completely understand the bathroom facilities are old. I can work with that. So you won’t have hot water instantly unless you run the hot water in the sink for 2 minutes. But the toilet leaks water too. So it was more annoying.
The other front desk guys I didn’t like. I’m American and I’m traveling for work. My girlfriend was with me too. However the other two front desk guys were sassy and I didn’t their attitude. They kept asking my girlfriend what room number she was in. Dude! She is with me. We walked into the front door to together and came down from the elevator together. Then the bald front desk guy asked her when she checking out. The other guy had glasses and was sassy. Keep in mind these guys didn’t even talk to me. Yes I speak Portuguese! I operate services for intercambio for Brazilian students.
The third problem was someone opened our room door. I believe it was a staff member. Because the door was left open with the door tag hanging on the handle. Our door is next to the elevator which is old. It has a normal door in front of the open elevator door. There’s two of them. So they could have easily hidden. This happened in the evening.
Devin
Stayed 2 nights in Apr 2018
8/10 Good
Verified traveler
Mar 21, 2018
Liked: Cleanliness, staff & service, room comfort
Good
Everything was good except the internet speed was slow and sometimes not connected 👎
Verified traveler
Stayed 7 nights in Mar 2018
8/10 Good
Arunas
Mar 12, 2018
Liked: Cleanliness, staff & service
Comfortable centrally located hotel
Simple but comfortable worth value for money hotel. Centraly located in the area full of bars and restaurants therefore it can be quite noisy in the night. Excellent breakfast provided, nice and friendly staff in the restaurant and reception. Safe and clean.
Definitely will not stay here again.Bad experience
The place was in bad shape. Lamps and blow dryer did not work, needed replacement. My room was in the back of the hotel, which was great to muffle the sounds from the street, but that meant that the wi-fi only worked at the door of the room. If I was to sit at the table to work, there was no signal. Bed was not comfortable and rooms were noisy (you could hear people in the rooms next door). Breakfast was ok, definitely not great, and the management refused to turn the AC on were it was served. That represented a warm and stuffed room during breakfast.
There is a bar in front of the hotel, all night long you can't sleep. Staff is very poor in service. They have no interest to help you with anything. I strongly recommend not to book this hotel. Definitely not with family and kids.
OUR STAY AT THE HOTEL QUITE SATISFACTORY. ROOM COMFORTABLE. BREAKFAST VERY GOOD.
AREA QUITE SAFE CONSIDERING OTHER PARTS OF SAO PAULO.
ONLY NEGATIVE IS THAT STAFF CANNOT COMMUNICATE IN ENGLISH.
Anthony
8/10 Good
Verified traveler
Oct 13, 2015
Liked: Staff & service
Disliked: Property conditions & facilities
Dated but acceptable
Staff very attentive and great memories. Hotel amenities a little dated though.
Excellent hotel during the week, but awful at the weekend. I slept about 3 hours Friday->Saturday because of the night club the other side of the road and the insanely thin windows, along with a couple in the room next door making as much noise as possible the entire night during their...nighttime activities. Would stay again during the week, but the place should close at the weekend.