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Hotel Refugio Vista Serrana

2.5 star property

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Photo gallery for Hotel Refugio Vista Serrana

3 outdoor pools
Outdoor spa tub
Interior entrance
In-room safe, blackout drapes, free WiFi, bed sheets
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Pool
  • Laundry

Explore the area

Map
Rodovia Fernão Dias, Km 59, Mairipora, SP, 07600-000
  • Olho D'Agua Hill
    ‪8 min drive‬
  • Cantareira State Park
    ‪15 min drive‬
  • Seven Falls Dam
    ‪19 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪42 min drive‬

Room options

View all photos for Double Room Single Use

Double Room Single Use | In-room safe, blackout drapes, free WiFi, bed sheets

Double Room Single Use

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Triple Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Suite

  • Sleeps 3
  • 1 Full Bed(s) OR 2 Twin Bed(s)

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About this property

Hotel Refugio Vista Serrana

Mairipora hotel close to Olho D'Agua Hill
Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area.
Hotel Refugio Vista Serrana offers 92 air-conditioned accommodations with DVD players and safes. LCD televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Refugio Vista Serrana features 3 outdoor swimming pools, a sauna, a fitness center, and a children's pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This family-friendly hotel also offers a terrace, barbecue grills, and an arcade/game room. Complimentary self parking is available on site.

Hotel Refugio Vista Serrana is a smoke-free property.

Hotel Refugio Vista Serrana has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Refugio Vista Serrana Mairipora
Refugio Vista Serrana Mairipora
Refugio Vista Serrana
Refugio Vista Serrana
Hotel Refugio Vista Serrana Hotel
Hotel Refugio Vista Serrana Mairipora
Hotel Refugio Vista Serrana Hotel Mairipora

Hotel Refugio Vista Serrana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 38 reviews
Rating 8 - Good. 11 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 0 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Pretendo voltar.
Comida simples e bem preparada, durante a semana não tem o chá da tarde e o serviço de bar. Staff prestativo, mas necessitam de mais rapidez no serviço, o serviço de quarto não foi feito. Boa seleção de bebidas e preço justo. Gostei do fato de hidro ou sauna não estarem ligados todo o tempo durante a semana, mas rapidamente serem preparados caso o hóspede deseje utilizar.
Stayed 1 night in Oct 2019

8/10 Good

Fabianne

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Márcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível, com certeza voltarei mais vezes, refeições impecável, atendimento ótimo, tudo maravilhoso!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jaqueline o assis

Stayed 3 nights in May 2024

10/10 Excellent

Viviane

Stayed 2 nights in May 2024

10/10 Excellent

Talita Obnesorg da Silva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Edivaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Stayed 2 nights in Apr 2024

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente. Tudo muito bom.
Estadia perfeita, funcionários atenciosos, comida muito boa e ótima estrutura. Fizeram uma programação especial para o feriado de Páscoa. Gostamos muito. Capricharam na decorações e doces. Estão de parabéns.
Stayed 2 nights in Mar 2024

10/10 Excellent

Leonardo

Stayed 2 nights in Mar 2024

10/10 Excellent

marcelo mello tohi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opção muito perto de sp. Quartos amplos e confortáveis. Piscinas excelentes sendo que uma delas é cobert e aquecida. Staff simpático e monitores de recreação bem bacana.
Stayed 2 nights in Jan 2024

10/10 Excellent

Vanderlei

Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feriado bom!
Hotel incrivel... minha viagem foi de casal.. e meu quarto nao tinha cama de cadal e sim 2 camas de solteiro, que resolveram juntar, entao ficou aquele vao no meio da cama... pelo preço isso é inadmissivel... As piscinas sao otimas, porem só tem 1 climatizada, as outras sao frias, parecem ate agua de cachoeira. A principal que é de borda infinita é geladissima, quase ningurm entra, parece que é de enfeite. Em relacao a alimentacao, é bem top, tudo fresco, mas quando se pede uma bebida no bar, é necessario paciencia e esperar por no minino 30 min.. 1h... fora isso.. perfeito!
Stayed 2 nights in Sep 2023

8/10 Good

Selmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

SABRINA

Stayed 2 nights in Jun 2023

10/10 Excellent

Rogerio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Foi excelente, só não foi perfeita porque a piscina de borda infinita não era climatizada e nessa época do ano fica gelada, mas de resto foi um fim de semana excelente.
Stayed 2 nights in Jun 2023

10/10 Excellent

Annette

Stayed 2 nights in May 2023

8/10 Good

RENATO

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale super a pena!!
Lugar agradevel, perto de SP, piscina e jacuzzi com agua quente. Pena que a piscina principal não é aquecida. Comida boa (vale a pensão completa) e atividades extras que valeram a pena e deixaram o dia mais especial. Muito bom pra quem tem.filhos tb. Adoramos a estadia!
Stayed 2 nights in Jun 2022

10/10 Excellent

LEANDRO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo hotel
Hotel muito bom, acomodacoes limpas e bem confortaveis. Atendimento muito bom, custo beneficio ótimo e perto de SP. Recomendo!!!
Stayed 2 nights in Jul 2021

8/10 Good

Luciana Martins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superou as expectativas.
A primeira impressão não foi muito boa. Pois, não obtive retorno para sanar algumas dúvidas que tive antes da estadia. Não me retornaram nem através de e-mail, ligações ou whatsapp. Inclusive relatei este problema ao chegar ao hotel. No entanto, quando da estadia, só foi alegria. Acredito que eles estejam se reestruturando por conta da pandemia, então dei um desconto. Os funcionários (todos) sem exceção, são uma simpatia. A comida é ótima. Estão seguindo os protocolos corretamente. Os quartos são espaçosos, confortáveis e limpos. Somente o box é extremamente pequeno. Não sei se são todos os quartos ou somente alguns. O hotel é e-nor-me. Parece um labirinto com passagens secretas. Fica a dica: para o hotel ficar mais charmoso, sugiro mudar as cadeiras e mesas da piscina, que são de plástico. Outra dica valiosíssima: climatiz
Stayed 2 nights in Jul 2021

8/10 Good

Vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2021

8/10 Good

Márcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Natureza pura
À beira da rodovia Fernão Dias
Stayed 2 nights in Jan 2021