L'Hotel PortoBay São Paulo

5.0 star property

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Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Exterior
Indoor pool, open 6:30 AM to 9:00 PM, sun loungers
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym

Explore the area

Map
Alameda Campinas 266, São Paulo, SP, 01404-000
  • Paulista Avenue
    ‪3 min walk‬
  • Frei Caneca Shopping and Convention Center
    ‪18 min walk‬
  • Oscar Freire Street
    ‪19 min walk‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 2 Twin Beds

  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

Executive Apartment, 1 King Bed

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite L'Hotel

  • 969 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Executive Apartment, Balcony

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • 291 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

L'Hotel PortoBay São Paulo

5-star hotel in Bela Vista
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking. Change of towels is available on request.
L'Hotel PortoBay São Paulo offers 84 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch LED televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This São Paulo hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, and body treatments.
In addition to an indoor pool, L'Hotel PortoBay São Paulo provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 4198 square feet (390 square meters) include conference space. This Art Deco hotel also offers spa services, a library, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in November 2023.

L'Hotel PortoBay São Paulo is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Bistrô L'Hotel - This bistro specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Gastrobar 011 - This bar specializes in local and international cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Covered valet parking on site (BRL 80 per day)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; BRL 90.20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô L'Hotel
  • Gastrobar 011

Things to do

  • Gym
  • Indoor pool
  • Library
  • Sauna

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Dining table
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,198 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Body treatments
  • Deep-tissue massages
  • Hot stone massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Tile flooring in public areas

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Living plant wall
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 288.75 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: BRL 400 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately BRL 90.20 per person
  • Airport shuttle fee: BRL 480 per vehicle (one-way, maximum occupancy 3)
  • Covered valet parking fee: BRL 80 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: BRL 288.75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

L'Hotel Porto
Porto Bay Hotels Resorts Hotel
L'Hotel Porto Hotel
L'Hotel Porto Hotel Sao Paulo Bay
L'Hotel Porto Bay Sao Paulo Hotel
L'Hotel Porto Bay Sao Paulo Brazil
L'Hotel Porto Bay São Paulo Hotel
L'Hotel PortoBay São Paulo Hotel
L'Hotel PortoBay Hotel
L'Hotel PortoBay
L'Hotel Porto Bay Sao Paulo
L'Hotel Porto Bay São Paulo

L'Hotel PortoBay São Paulo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 53 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff
Stayed 1 night in Jan 2025

10/10 Excellent

eyal

Stayed 3 nights in Jan 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place and service as well
Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Dec 2024

10/10 Excellent

Shane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable oasis in the middle of SP. Room was extremely clean and very friendly staff.
Stayed 4 nights in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a city like Sao Paulo, this medium sized boutique hotel served as a nice respite and oasis. Excellent staff, the breakfast was outstanding and the on-site SPA superb value for money.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place near Paulista
What a great hotel located near Paulista, I highly recommend. Stayed here during my layover and I was very happy with everything. The gym was convenient, dry sauna was relaxing, and the staff especially at breakfast were very professional as well as polite.
Suite
Gym
Cold tubs
Dry sauna
Stayed 2 nights in Nov 2024

10/10 Excellent

Ednaldo

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce, Lethbridge

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well-maintained. It is located on a quiet street just off Avenida Paulista so it is close to bars, cafes and shopping. Subway station is nearby. The breakfast is of excellent quality. The staff is what makes this hotel outstanding. I don’t speak Portuguese at all, yet with their help and patience I thoroughly enjoyed my one-week stay in São Paulo.
Stayed 7 nights in Oct 2024

10/10 Excellent

Margareth

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Easy shopping nearby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean-Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Charles A

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. The food in the hotel restaurant was very good and reasonably priced. The front desk staff was some of the most polite I’ve ever met
Stayed 5 nights in Sep 2024

8/10 Good

Shanika

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

adetola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff & great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of the best
We had a perfect stay at L’Hotel PortoBay. The staff, the food, the service is impeccable. A wonderful end to our Brazil trip!
Stayed 3 nights in Jul 2024

10/10 Excellent

ben

Stayed 2 nights in Jul 2024

10/10 Excellent

Mara

Liked: Cleanliness, staff & service
El Hotel me gustó mucho la atención superó mis espectativas
Stayed 2 nights in Jun 2024

10/10 Excellent

Natalie Caroline

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jul 2024

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here and will continue Hotel and staff on point every time
Stayed 4 nights in Jun 2024

10/10 Excellent

Caroline l

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Caroline

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at this hotel, and I must say, it exceeded my expectations in every way! As a solo traveler, I felt extremely safe and comfortable throughout my stay. The breakfast buffet was truly impressive, with a vast selection of delicious options to suit every taste. The quality of the food was top-notch, and the presentation was impressive. What truly made my stay exceptional, however, was the outstanding staff. Every single member of the team was kind, helpful, and went above and beyond to ensure my stay was memorable. From the warm welcome to the fond farewell, I felt valued and appreciated throughout. The hotel's emphasis on safety and security was evident, and I appreciated the extra measures in place to ensure guests' well-being. In summary, I highly recommend this hotel to anyone seeking a comfortable, safe, and enjoyable stay with exceptional breakfast and staff. I can't wait to return!
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying at this hotel! The staff was so kind and helpful, and the room was clean and bigger than expected. It made it very easy for us to stay in the room with three large bags. I highly recommend this hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Omar

Business traveler
Pit stop in Brazil before going home.
Outstanding hotel! Impeccable, perfect service, along with the known Brazilian attention and friendly culture. I travel all around the world, basically all the time, hence I have quite a base to compare. This is, by far, one of the best hotels, if not the best, hotels in the world that I had stayed.
Stayed 2 nights in May 2024

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024