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Luz Plaza São Paulo

4.0 star property

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Photo gallery for Luz Plaza São Paulo

Property entrance
Standard Double Room | Minibar, in-room safe, soundproofing, free WiFi
Lounge
Minibar, in-room safe, soundproofing, free WiFi
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Parking available
  • Gym
  • Room service
  • Air conditioning
  • 24/7 front desk
$86
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
Rua Prates, 145 - Bom Retiro, São Paulo, SP, 01121-000
  • Place, Rua Jose Paulino
    ‪1 min walk‬
  • Place, Sala São Paulo Concert Hall
    ‪8 min walk‬
  • Place, Rua 25 de Marco
    ‪12 min walk‬
  • Airport, São Paulo (CGH-Congonhas)
    ‪15 min drive‬

Room options

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(15 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, soundproofing, free WiFi

Standard Double Room

9.8 out of 10
Exceptional
(21 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Triple Room

9.2 out of 10
Wonderful
(15 reviews)
  • 312 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Twin Room Standard

Minibar, in-room safe, soundproofing, free WiFi

Twin Room Standard

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Minibar, in-room safe, soundproofing, free WiFi

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 2

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About this property

Luz Plaza São Paulo

4-star hotel in Bom Retiro
This smoke-free hotel features a restaurant, a fitness center, and a conference center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include valet parking, concierge services, and dry cleaning.
Luz Plaza São Paulo offers 102 air-conditioned accommodations with minibars and safes. This São Paulo hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers.
Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This São Paulo hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Luz Plaza São Paulo is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Luz Plaza São Paulo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (BRL 30 per day; includes in/out privileges)

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 30 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Luz Plaza
Luz Plaza Hotel
Luz Plaza Hotel Sao Paulo
Luz Plaza Sao Paulo
Plaza Luz
Luz Plaza Sao Paulo, Brazil
Luz Plaza São Paulo Hotel
Luz Plaza Sao Paulo Brazil
Luz Plaza São Paulo Hotel
Luz Plaza São Paulo São Paulo
Luz Plaza São Paulo Hotel São Paulo

Luz Plaza São Paulo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 1010 reviews
Rating 8 - Good. 280 out of 1010 reviews
Rating 6 - Okay. 60 out of 1010 reviews
Rating 4 - Poor. 20 out of 1010 reviews
Rating 2 - Terrible. 10 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

KANG HEE

Stayed 4 nights in Aug 2025

8/10 Good

Jonathan

Stayed 2 nights in Aug 2025

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emmanuel

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric location, close to pharmacies, parks and other places. Overall, clean areas, comfortable bed and quiet. Great buffet for breakfast and the personnel was lovely helping with any inquiry and speaking in English. It was a great experience. Based on my experience, great price compared to others.
Stayed 1 night in Jul 2025

4/10 Poor

Tong Hun

Stayed 4 nights in Apr 2025

10/10 Excellent

joon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place
Stayed 1 night in Apr 2025

8/10 Good

Kwan sun, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Sang yun

Good location.
Stayed 4 nights in Feb 2025

10/10 Excellent

M Chantal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great - front desk and concierge were very helpful and professional, room was as advertised without any issues, and check-in / check-out were painless. Left bags with the concierge for the day and he brought them out to us upon seeing our group return before we could even ask, just excellent service all around.
Stayed 3 nights in Nov 2024

10/10 Excellent

Raiko

Liked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is located in what locals call Crackland. Therefore, i switched Hotels to a safer area.
Stayed 2 nights in Sep 2024

8/10 Good

Xiaoping, Coopersburg

Liked: Cleanliness, staff & service, property conditions & facilities
The lady who speaks English and Japanese is very nice and helpful.
Stayed 1 night in Jul 2024

2/10 Terrible

Noel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No restaurant or room service in the weekend. They recommend a restaurant one block away and tell you it's not safe....
Stayed 2 nights in May 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Daniel A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Island in a dangerous area

The hotel is a little island in an area where you are not going to feel safe. We chose the hotel for its proximity to the train station (airport express) which was 200-300 meters. However it was a high risk to make that walk. We ended up taking a taxi.
Stayed 2 nights in Jan 2024

10/10 Excellent

Daniel, Ladera Ranch

Business traveler
Liked: Staff & service
Disliked: Cleanliness
The location is very dangerous area.But, inside of the hotel is reasonable and good service including the free breakfast.
Stayed 4 nights in Dec 2023

8/10 Good

paulo

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Maintenance and cleanliness

Bathroom needs better maintenance, room cleaning was not done well, furniture needs to be replaced, amenities are poor, bedding looks very old and smelly.
Stayed 4 nights in Nov 2023

2/10 Terrible

so

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the reception not kind.
Stayed 3 nights in Sep 2023

10/10 Excellent

joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

ELI, Wilton

Business traveler, Traveled with family
Liked: Amenities
Sauna os not working for a long time, but on Expedia website it continues being advertised as one of the amenities offered. Lots of homeless in the area and locals warned us to be careful with them. Restaurants and room were nice. The hotel is pleasant in general.
Stayed 1 night in Aug 2023

8/10 Good

Lydia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Thong, Rockville

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was large, clean and comfy. Staff were friendly and helpful. Food was good. The area does not appear to adequately safe but might still be okay for wandering the area around the park.
Stayed 1 night in Sep 2022