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Mercure Guarulhos Aeroporto Hotel

3.5 star property

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Photo gallery for Mercure Guarulhos Aeroporto Hotel

Daily continental breakfast (BRL 63.8 per person)
Miscellaneous
Exterior
Standard Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Bar
  • Breakfast available
  • Parking available
  • Room service
$89
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Rua Barao De Maua 450 Centro, Guarulhos, SP, 7012040
  • Place, IV Centenario Square
    ‪2 min walk‬
  • Place, Hospital Carlos Chagas - Emergency Children
    ‪5 min walk‬
  • Place, Bosque Maia Park
    ‪17 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪9 min drive‬

Room options

View all photos for Privilege, Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Privilege, Superior Room, 1 Double Bed

  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(9 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Privilege, Superior Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Guarulhos Aeroporto Hotel

3.5-star hotel in Guarulhos City Centre
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Mercure Guarulhos Aeroporto Hotel offers 109 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Mercure Guarulhos Aeroporto Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 3.5-star property consist of a 24-hour business center, 6 meeting rooms, and coworking spaces. Event facilities measuring 1905 square feet (177 square meters) include a conference center. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Mercure Guarulhos Aeroporto Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 5:30 AM and 10:00 AM and on weekends between 5:30 AM and 10:30 AM.
Restaurante BONJARDIM - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Secured, covered valet parking on site (BRL 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee 5:30 AM to 10:00 AM on weekdays and 5:30 AM to 10:30 AM on weekends; BRL 63.80 for adults and BRL 63.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante BONJARDIM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Baby bath
  • Dining table
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Conference center (1,905 square feet of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Dining table
  • Kitchenette
  • Microwave
  • Minibar
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately BRL 63.8 for adults and BRL 63.8 for children
  • Airport shuttle fee: BRL 10 per person (roundtrip)
  • Covered valet parking fee: BRL 38 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aeroporto Hotel Guarulhos
Guarulhos Aeroporto Hotel
Guarulhos Hotel Aeroporto
Hotel Aeroporto Guarulhos
Hotel Guarulhos Aeroporto
Hotel Mercure Guarulhos Aeroporto
Mercure Aeroporto Hotel
Mercure Guarulhos Aeroporto
Mercure Guarulhos Aeroporto Hotel
Mercure Guarulhos Hotel
Mercure Apartments Guarulhos Aeroporto Hotel Guarulhos
Mercure Apartments Guarulhos Aeroporto Sao Paulo
Mercure Aeroporto
Mercure Guarulhos Aeroporto Hotel Sao Paulo
Mercure Guarulhos Aeroporto
Mercure Guarulhos Aeroporto Hotel Hotel
Mercure Guarulhos Aeroporto Hotel Guarulhos
Mercure Guarulhos Aeroporto Hotel Hotel Guarulhos

Mercure Guarulhos Aeroporto Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 399 out of 910 reviews
Rating 8 - Good. 321 out of 910 reviews
Rating 6 - Okay. 131 out of 910 reviews
Rating 4 - Poor. 32 out of 910 reviews
Rating 2 - Terrible. 27 out of 910 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility
Stayed 3 nights in May 2025

10/10 Excellent

Lisandro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Yone Leila

Hotel com ótimas instalações.
Stayed 1 night in Jul 2025

10/10 Excellent

marcio

Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The most comfortable bed ever!
Stayed 2 nights in Jun 2025

10/10 Excellent

Santiago

Stayed 2 nights in May 2025

10/10 Excellent

Isaac

Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Preggy

Stayed 1 night in Apr 2025

10/10 Excellent

Nathan, Stockton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and transportation to and from GRU airport.
Stayed 1 night in Apr 2025

10/10 Excellent

Winslow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

QI, Vancouver

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service, quite
Stayed 2 nights in Apr 2025

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort

decent

Decent hotel. Older but was nice back in the day. Great room. Gym was missing equipment, not clean, and obviously not well cared for. If a good gym is important to you, I’d choose another hotel. Breakfast was awesome, though a touch expensive. lots of options and very tasty. Restaurant was great and staff were very courteous. Would stay again if I just needed a place to sleep
Stayed 2 nights in Mar 2025

10/10 Excellent

Larry, Buffalo

Stayed 1 night in Feb 2025

2/10 Terrible

Carlos

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very wore out hotel which needs an urgent revamp. It’s summer and the air conditioning didn’t work, stay away
Stayed 1 night in Feb 2025

8/10 Good

Soraik

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

4/10 Poor

Yi Hua

Traveled with family
Disliked: Cleanliness, staff & service, amenities
I called reception for an electric kettle for hot water, and waited for 2 hours. I called reception twice to ask for it and they told me that they will bring it in a moment and it never showed. This place has terrible service .
Stayed 1 night in Feb 2025

8/10 Good

ihab

Stayed 1 night in Jan 2025

10/10 Excellent

Pedro Henrique

Stayed 1 night in Jan 2025

10/10 Excellent

Valdir Vitor

Stayed 1 night in Jan 2025

10/10 Excellent

Valdir Vitor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vitor from 1910

Thanks everybody from Mercure hotel for this incredible new year celebration….
Stayed 2 nights in Jan 2025

10/10 Excellent

Douglas J

Stayed 1 night in Jan 2025

6/10 Okay

Geovani

Stayed 1 night in Dec 2024

8/10 Good

Adneia

Stayed 1 night in Dec 2024