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Mercure Guarulhos Aeroporto Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Mercure Guarulhos Aeroporto Hotel

Exterior
Exterior
Meeting facility
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Rua Barao De Maua 450 Centro, Guarulhos, SP, 7012040
  • IV Centenario Square
    ‪2 min walk‬
  • Só Marcas Outlet Guarulhos
    ‪18 min walk‬
  • Bosque Maia Park
    ‪3 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

  • 420 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

  • 474 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Classic Twin Room, 2 Twin Beds

  • 420 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure Guarulhos Aeroporto Hotel

3.5-star hotel in Guarulhos City Centre
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Guarulhos Aeroporto Hotel offers 106 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Mercure Guarulhos Aeroporto Hotel provides a sauna and a fitness center. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 14 meeting rooms. Event facilities measuring 2368 square feet (220 square meters) include a conference center. This business-friendly hotel also offers a garden, complimentary newspapers in the lobby, and laundry facilities. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Mercure Guarulhos Aeroporto Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 5:30 AM and 10:00 AM and on weekends between 5:30 AM and 10:30 AM.
Restaurante BONJARDIM - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Covered valet parking on site (BRL 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 5:30 AM to 10:00 AM on weekdays and 5:30 AM to 10:30 AM on weekends; BRL 63.80 for adults and BRL 63.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante BONJARDIM

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Baby bath
  • Free crib
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 14 meeting rooms
  • 24-hour business center
  • Conference center (2,368 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Minibar
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately BRL 63.8 for adults and BRL 63.8 for children
  • Airport shuttle fee: BRL 10 per person (roundtrip)
  • Covered valet parking fee: BRL 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aeroporto Hotel Guarulhos
Guarulhos Aeroporto Hotel
Guarulhos Hotel Aeroporto
Hotel Aeroporto Guarulhos
Hotel Guarulhos Aeroporto
Hotel Mercure Guarulhos Aeroporto
Mercure Aeroporto Hotel
Mercure Guarulhos Aeroporto
Mercure Guarulhos Aeroporto Hotel
Mercure Guarulhos Hotel
Mercure Apartments Guarulhos Aeroporto Hotel Guarulhos
Mercure Apartments Guarulhos Aeroporto Sao Paulo
Mercure Aeroporto
Mercure Guarulhos Aeroporto Hotel Sao Paulo
Mercure Guarulhos Aeroporto
Mercure Guarulhos Aeroporto Hotel Hotel
Mercure Guarulhos Aeroporto Hotel Guarulhos
Mercure Guarulhos Aeroporto Hotel Hotel Guarulhos

Mercure Guarulhos Aeroporto Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 333 out of 801 reviews
Rating 8 - Good. 297 out of 801 reviews
Rating 6 - Okay. 116 out of 801 reviews
Rating 4 - Poor. 31 out of 801 reviews
Rating 2 - Terrible. 24 out of 801 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clarissa, Westerville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for those who need to stay near the Guarulhos airport. Quick checkin, very nice large room. Breakfast is divine; other meals are expensive but very nice. Inexpensive transport back to the airport - it's free from the airport to the hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Reasonable value but hotel needs updating.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Proximity to the airport is very good. Hotel was a little dated but staff were friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Clarissa, Westerville

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great option for those staying in the Guarulhos area. The hotel is clean, has an excellent breakfast, and offers shuttle transport to Guarulhos.
Stayed 1 night in Sep 2024

10/10 Excellent

jason

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marcelia, La Quinta

Liked: Cleanliness, property conditions & facilities
Great staff, very clean and safe.
Stayed 1 night in Aug 2024

6/10 Okay

Viviana

Liked: Cleanliness, room comfort
Cómodo pero viejo
Es un hotel cómodo pero super viejo! Antiguo, el desayuno muy bueno y variada, me quedé una noche por una escala que hice en São Paulo
Stayed 1 night in May 2024

4/10 Poor

Ali

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would strongly recommend not to stay here as staff is unhelpful, property condition very poor
Stayed 1 night in Apr 2024

2/10 Terrible

Ali

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel tries to charge extra for early check in , even if 2 hours early Despite requesting early check in on booking
Stayed 1 night in Mar 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Pollyana

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Edin

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Washington

Stayed 1 night in Jun 2023

6/10 Okay

Leidy

10/10 Excellent

Luiz Marcelo

Stayed 1 night in Dec 2022

8/10 Good

EDUARDO

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Alexandre

Stayed 1 night in Sep 2022

8/10 Good

Yuzo

Stayed 1 night in Aug 2022

10/10 Excellent

Aretta

Stayed 1 night in Jul 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Daniel

Stayed 1 night in Jul 2022

10/10 Excellent

Pradeep

Stayed 1 night in Jun 2022

10/10 Excellent

Robert

Stayed 1 night in Apr 2022

8/10 Good

Yuzo

Stayed 1 night in Apr 2022

10/10 Excellent

christina

Stayed 1 night in Apr 2022