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Bristol Santo André Hotel

3.5 star property

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Photo gallery for Bristol Santo André Hotel

Free daily buffet breakfast
Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes
Reception
Bar (on property)
Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast included
  • Room service
  • Housekeeping
  • Parking available

Explore the area

Map
Avenida Industrial 885 - Terreo, Santo André, SP, 09080-510
  • Mayor Celso Daniel Park
    ‪1 min walk‬
  • Grand Plaza Shopping
    ‪2 min walk‬
  • Shopping ABC
    ‪3 min drive‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment Superior

Minibar, in-room safe, desk, blackout drapes

Apartment Superior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Apartment Superior

Minibar, in-room safe, desk, blackout drapes

Apartment Superior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Apartment Superior

Minibar, in-room safe, desk, blackout drapes

Apartment Superior

  • Sleeps 2
  • 2 Twin Bed(s)

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About this property

Bristol Santo André Hotel

3.5-star Santo André hotel steps from Mayor Celso Daniel Park
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a conference center, and valet parking.
Bristol Santo André Hotel offers 126 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. Event facilities measuring 872 square feet (81 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Bristol Santo André Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Bristol Santo André Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (BRL 24 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center (872 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 80.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 24.00 per day
  • Pet fee: BRL 80.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Mercure Santo Andre
Hotel Santo Andre
Mercure Santo Andre
Mercure Santo André Hotel Santo Andre
Hotel Mercure Santo Andre Brazil
Mercure Santo André Santo Andre
Mercure Santo André
Mercure Santo Andre Hotel

Bristol Santo André Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 284 out of 360 reviews
Rating 8 - Good. 62 out of 360 reviews
Rating 6 - Okay. 11 out of 360 reviews
Rating 4 - Poor. 3 out of 360 reviews
Rating 2 - Terrible. 0 out of 360 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

Marcos

Nothing unique…. The facilities are great, but Santo Andre overall isn’t safe !!
Stayed 1 night in Dec 2024

10/10 Excellent

Paula, Denver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom shower floor in 401 could use some updates or heavy cleaning. The bath towels had an unusual smell. Otherwise lovely. Thank you
Stayed 1 night in Sep 2024

8/10 Good

Andre

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to mall and excellent service.
Stayed 9 nights in Aug 2024

6/10 Okay

Alexamder

Liked: Staff & service, property conditions & facilities
I highly recommend this location
Stayed 3 nights in Aug 2024

10/10 Excellent

Flavia

Stayed 3 nights in Jun 2024

4/10 Poor

Tatiana

Very bad internet
Stayed 6 nights in May 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll be back soon Keep the good job 👍
Stayed 5 nights in Sep 2023

6/10 Okay

Marty

Business traveler
Disliked: Amenities, property conditions & facilities
Food was decent with room service, but service in the restaurant for breakfast was poor. Rooms need freshening up. No free water bottles was a bit annoying.
Stayed 1 night in Sep 2023

8/10 Good

Juergen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business Hotel Close to a shopping Mll
Stayed 2 nights in Aug 2023

10/10 Excellent

garth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT BRISTOL
Stayed 6 nights in May 2023

8/10 Good

Renata

Stayed 16 nights in Mar 2023

10/10 Excellent

Eduardo, Kissimmee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I realy like the location, next door to a park, cross the street from a shopping mall.
Stayed 4 nights in Jan 2023

8/10 Good

Pedro

8/10 Good

Juergen

Stayed 17 nights in Aug 2022

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

8/10 Good

Zelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel at convenient location
Clean and convenient location. The hotel is clean but very simple. It's a budget hotel. The beds are very hard and I didn't sleep well. Worth the price.
Stayed 5 nights in Jan 2022

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Genicio m f

Stayed 1 night in Dec 2024

10/10 Excellent

Jader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rosiene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Claudio

Stayed 1 night in Dec 2024

10/10 Excellent

Comercial supervisão

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Comercial supervisão

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

HERIBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024