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Mercure Sao Paulo Bela Vista

4.0 star property

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Photo gallery for Mercure Sao Paulo Bela Vista

Superior Suite, 1 Queen Bed with Sofa bed | Miscellaneous
Exterior
Lobby
Breakfast, lunch and dinner served
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Rua Maestro Cardim 407, Bella Vista, São Paulo, SP, 01323-000
  • Portuguese Beneficent Hospital of São Paulo
    ‪5 min walk‬
  • A.C. Camargo Cancer Center
    ‪10 min walk‬
  • Paulista Avenue
    ‪13 min walk‬
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪52 min drive‬

Room options

View all photos for Superior Apartment, 1 Double Bed

Superior Apartment, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Superior Apartment, 1 Double Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment, 2 Twin Beds

Superior Apartment, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Apartment, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | View from room

Superior Twin Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Minibar, in-room safe, desk, laptop workspace

Mercure São Paulo Paulista Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1000)
The price is $145
per night
$152 total
includes taxes & fees
Apr 9 - Apr 10
Mercure São Paulo Paulista Hotel

About this property

Mercure Sao Paulo Bela Vista

4-star hotel in Bela Vista
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking. Housekeeping is available on request.
Mercure Sao Paulo Bela Vista offers 115 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Mercure Sao Paulo Bela Vista provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 3594 square feet (334 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Mercure Sao Paulo Bela Vista is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Bonjardin - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 40 per night)
  • Valet parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 60 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bonjardin

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,594 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 60 per person
  • Self parking fee: BRL 40.00 per night
  • Valet parking fee: BRL 40.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Sao Paulo Central Towers
Mercure Sao Paulo Central Towers
Mercure Sao Paulo Central Towers Hotel
Mercure Central Towers Hotel
Mercure Central Towers
Mercure Sao Paulo Bela Vista Aparthotel
Mercure Sao Paulo Central Tow
Mercure Sao Paulo Bela Vista Hotel
Mercure Sao Paulo Bela Vista São Paulo
Mercure Sao Paulo Bela Vista Hotel São Paulo

Mercure Sao Paulo Bela Vista Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 253 out of 572 reviews
Rating 8 - Good. 211 out of 572 reviews
Rating 6 - Okay. 74 out of 572 reviews
Rating 4 - Poor. 23 out of 572 reviews
Rating 2 - Terrible. 11 out of 572 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly. The room was good. The fitness facilities were excellent.
Stayed 5 nights in Nov 2024

10/10 Excellent

thomaz, Davie

Business traveler
Liked: Cleanliness, staff & service, amenities
Hotel com ótima localização!
Stayed 1 night in Jul 2024

8/10 Good

shwetabh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Ryo

Liked: Amenities
Disliked: Property conditions & facilities
There is no auto-lock on the door. While I can lock it from the inside, I can’t lock it when I leave the room. The room’s security box also seems to be broken, as it took me more than 10 minutes to open it. The room is clean, and stuff is helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sao Paulo 2023
I enjoyed my stay at this hotel. The staff was very nice and helpful. The hotel is quiet and safe, and the breakfast was delicious.
Stayed 5 nights in Aug 2023

2/10 Terrible

JONG SUK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not go here~
The second time I have been to this hotel. Unlike last time, the service this time was absolutely the worst. 1) Walls are thin and the hotel is noisy. Also, staff members (maybe cleaning) walk around the hallways since 7:30 in the morning with their walkie-talkies at max volume and speaking loudly. 2) Rooms were not very clean and had a severe issue with ants. Also, I requested the room to be cleaned in the morning (various times) only to come in the afternoon to find the room not cleaned. I couldn't rest in the room in the afternoon since they hadn't cleaned it, causing me to go outside and wait at a coffee shop for hours until it was ready. Usually, the room was only cleaned after 4 or 5 PM. 3) The worst came during check-out when the staff told me that they made a mistake and had forgotten to charge me for a day. I requested the receipt for the payment when I checked in to verify, only to be answered that they couldn't give me and that it would be sent to me later on via e-mail. Since I was in a hurry to go to the airport, I just paid the extra amount. I just arrived home and received both receipts only to find out that they charged me more than they should have.
Stayed 11 nights in Jul 2023

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Mercure SP Bela Vista was a great hotel for those on a budget. They have everything you need, and while there was no microwave in the room, I was able to heat up my food at the downstairs dining. I would compare this hotel to a Marriott Courtyard or Holiday Inn. The gym and sauna amenities were also a plus.
Stayed 9 nights in Jun 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2023

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, and excellent service
Stayed 6 nights in Feb 2023

10/10 Excellent

William

Stayed 5 nights in Jan 2023

10/10 Excellent

Edson, Brookfield

Liked: Cleanliness, staff & service, property conditions & facilities
Easy in and out!! Uber, Taxi or Subway!!
Stayed 7 nights in Feb 2022

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2022

6/10 Okay

Marcos

Stayed 3 nights in Feb 2022

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean hotel, friendly staff, delicious breakfast, great location near by hospitals. I had no issues with wifi during my stay. Definitely recommend and will stay again.
Stayed 4 nights in Jan 2022

2/10 Terrible

Marcos

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff
Stayed 1 night in Feb 2022

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
first time there
lovely apart hotel very close to Paulista Av. decent size rooms very modern & clean good wifi very good staff ( reception& cleaners) situated in one of the nicest parts of sao paulo easy access to public transport plenty of restaurents nearby v.
Stayed 4 nights in Dec 2021

10/10 Excellent

Johann, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2021

4/10 Poor

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel is nice although situated near a highway it’s a walkable distance to Ave. Paulista. What made this propriety horrible is the staff service. They are not willing to help. I understand that due to Covid there’s limited services However only I lady whom I forgot her name was able to get me ice at 2:01pm when the restaurant closed at 2pm. These little things make a huge difference. When I ordered food they forgot to bring me ice for my beverage and the response of the staff was well we are now closed. It’s not a hotel where they are willing or wanting to help you. If they want to they will. Horrible hospitality. Would not recommend or return to this property.
Stayed 2 nights in Apr 2021

8/10 Good

Lara

Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Mar 2019

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018