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Mercure Sao Paulo Moema Hotel

3.5 star property

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Photo gallery for Mercure Sao Paulo Moema Hotel

Exterior
Outdoor pool, sun loungers
Hot stone massages, deep-tissue massages, reflexology
Reception
Meeting facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Breakfast available
  • Parking available
  • Room service
  • Gym

Explore the area

Map
Avenida Lavandisca 365 Moema, São Paulo, SP, 04515-010
  • Ibirapuera Park
    ‪11 min walk‬
  • Shopping Ibirapuera
    ‪15 min walk‬
  • Shopping Vila Olimpia
    ‪4 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪15 min drive‬

Room options

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, Multiple Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Bedrooms

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 377 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Melia Ibirapuera

  • Pool
  • Breakfast included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1007)
The price is $225
per night
$237 total
includes taxes & fees
Mar 10 - Mar 11
Melia Ibirapuera

About this property

Mercure Sao Paulo Moema Hotel

3.5-star hotel in Moema
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a sauna, and a 24-hour business center are onsite. Housekeeping is available on request.
Mercure Sao Paulo Moema Hotel offers 75 accommodations with minibars and safes. Televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with microwaves. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
In addition to a full-service spa, Mercure Sao Paulo Moema Hotel features an outdoor pool and a sauna. The hotel offers a restaurant. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 2 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 1066 square feet (99 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Parking is available onsite for a surcharge.

Mercure Sao Paulo Moema Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Le Jadys - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 48 per person
  • A restaurant

Restaurants on site

  • Le Jadys

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,066 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Kitchenette
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 48 per person
  • Valet parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Moema
Hotel Sao Paulo Moema
Mercure Hotel Moema
Mercure Moema
Mercure Moema Hotel
Mercure Moema Sao Paulo
Mercure Sao Paulo Moema
Mercure Sao Paulo Moema Hotel
Moema Hotel
Moema Sao Paulo
Hotel Mercure SP Moema Sao Paulo, Brazil
Mercure Sao Paulo Moema
Mercure Sao Paulo Moema Hotel Hotel
Mercure Sao Paulo Moema Hotel São Paulo
Mercure Sao Paulo Moema Hotel Hotel São Paulo

Mercure Sao Paulo Moema Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 143 out of 328 reviews
Rating 8 - Good. 118 out of 328 reviews
Rating 6 - Okay. 48 out of 328 reviews
Rating 4 - Poor. 13 out of 328 reviews
Rating 2 - Terrible. 6 out of 328 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adnan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Met all our expectations. Clean apartment, good amenities, friendly staff, especially Alexandra. Amazing breakfast. Only downside is it is close to CGH Airport approach, so you may hear the noise of planes landing through 11pm.
Stayed 1 night in Sep 2023

10/10 Excellent

Geoffrey

Liked: Cleanliness, amenities, property conditions & facilities
Initially, I was skeptical, but I ended up really enjoying my stay. Everyone was very polite and helpful.
Stayed 4 nights in Mar 2023

6/10 Okay

Roberta

Liked: Cleanliness
Nada demais
Local sem muita coisa em volta, quarto ok. Achei caro para o que oferece. Café da manhã bem mais ou menos.
Stayed 4 nights in Nov 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Ratio price quality very low.
In the overall, found it a bit weak. Several problems with the room, stayed 2 nights and had no cleaning after 1 night, asked more towels and they never delivered, sound isolation is non existent, i asked a king bed, had 2 singles and they couldnt do anything for being overbooked. The weirdeste detail is the room had only 1 glass window instead of two and the excuse given was due to security reasons. There was a black shelf to replace the missing window but all sound and cold was coming from outside. Breakfast was decent. Nothing special. Staff wasnt very helpful. The hotel in the overall isnt bad but far of the quality from they charge.
Stayed 2 nights in Nov 2021

10/10 Excellent

Reinaldo

Business traveler
Liked: Cleanliness, room comfort
Atende as espectativas
Hotel comfortável e pratico. Cumpre o que promete.
Stayed 4 nights in Feb 2021

8/10 Good

Carlos

Business traveler
Liked: Cleanliness, staff & service
Very nice location.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2019

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good service
Excellent service and room was OK. I did like the breakfast and the fact that it is locate in a safe area and quite close to Ibirapuera Park which is a plus.
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2018

8/10 Good

Weili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sao Paulo
The stay was comfortable, service was good and the location is very good.
Stayed 7 nights in Sep 2018

8/10 Good

Weili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am happy with the hotel.
Stayed 3 nights in Sep 2018

6/10 Okay

Philip

Liked: Staff & service
Good location
Great location and price. The hotel is nice but needs some updating. Great food locations in walking distance.
Stayed 3 nights in Sep 2018

6/10 Okay

Philip

Liked: Staff & service
Disliked: Room comfort
Great location and great price
The hotel is located in a great area. There were lots of restaurants close enough to walk to. The breakfast was good. Beds were very firm.
Stayed 4 nights in Sep 2018

6/10 Okay

Anita, Moema, São Paulo, Brasil

Liked: Cleanliness, staff & service, room comfort
It is in a great location. Hotel rooms look a bit out of maintainable, a little old. Shower is small. Hotel staff was really kind.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is a little weak but the location is great.
Stayed 3 nights in Jul 2018

8/10 Good

Andre Luiz

Liked: Cleanliness, staff & service, room comfort
It is a good hotel but a little bit old. There is air conditioning only in the bedroom what makes the other rooms very hot.
Stayed 1 night in Mar 2018

10/10 Excellent

werliton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!
Stayed 2 nights in Dec 2017

8/10 Good

Jerry, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the middle of Moema
Very convenient location with many restaurants and shopping around. The hotel is good. The staff is very friendly. This is a one bedroom apartment with a living room, balcony, small kitchen, bedroom and bathroom. A valet parking is available. Very good experience.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fernanda, Orland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but nice
Great hotel and view

4/10 Poor

Tim, Ontario, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great neighbourhood - but declining hotels
I love the Moema area and ardently return when I visit. But the Mercure (Accor) chain of hotels that has been my favourite is no longer .. the hotels are constantly under renovation .. its never an experience without it .. Moreover - if you book on Expedia (and likely other sites) it seems you get dumped in the oldest and worst rooms. They have nicer .. I have been in quite nice rooms in these hotels. But my last few are consistently poorer, older and out dated rooms. This latest one had an air conditioner the dripped condensation all over the bed, very old furniture, trim work the was not attached to anything, a toilet you could barely sit on due to its location, lights in bathroom that didn't work, a safe that I was worried might not open again when I closed it .. even the breakfast was better elsewhere.

8/10 Good

Tim, Virginia

Liked: Staff & service, room comfort
Good area, hotel needs modernizing
The hotel was renovating the lobby at the time of my stay. It made for a LOUD stay there and getting into the hotel difficult. The last time it was better, but the room do need updating.

8/10 Good

ronald, brighton

Liked: Cleanliness, property conditions & facilities, room comfort
simple
was in all OK!

6/10 Okay

ronald, brighton

Liked: Cleanliness, property conditions & facilities
Mercuries
I have already stayed in several Mercuries,,they are always the same besides the Time Square sao paulo,that has a better room.