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Mercure Sao Paulo Moema Times Square

3.5 star property

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Photo gallery for Mercure Sao Paulo Moema Times Square

Yoga
Minibar, in-room safe, laptop workspace, blackout drapes
Gazebo
Exterior
Breakfast, lunch, dinner served; international cuisine, alfresco dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Parking available
  • Room service

Explore the area

Map
Avenida Jamaris 100 - Moema, São Paulo, SP, 04870-000
  • Shopping Ibirapuera
    ‪11 min walk‬
  • Ibirapuera Park
    ‪16 min walk‬
  • Paulista Avenue
    ‪5 min drive‬
  • São Paulo (CGH-Congonhas)
    ‪4 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, laptop workspace, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(10 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Comfort Apartment, Kitchen

Minibar, in-room safe, laptop workspace, blackout drapes

Comfort Apartment, Kitchen

  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 1 King Bed

Superior Apartment, 1 King Bed | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Apartment, 1 King Bed

9.2 out of 10
Wonderful
(41 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment, 2 Twin Beds

Superior Apartment, 2 Twin Beds | Minibar, in-room safe, laptop workspace, blackout drapes

Superior Apartment, 2 Twin Beds

8.8 out of 10
Excellent
(11 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Tower

Minibar, in-room safe, laptop workspace, blackout drapes

Family Apartment, 2 Bedrooms, Kitchen, Tower

  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Superior Apartment, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Apartment, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout drapes

Privilege, Apartment, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sao Paulo Moema Times Square

3.5-star hotel in Moema
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.
Mercure Sao Paulo Moema Times Square offers 112 accommodations with minibars and laptop-compatible safes. Televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, and hair dryers. This São Paulo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
In addition to an outdoor pool, Mercure Sao Paulo Moema Times Square provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms. This eco-certified hotel also offers multilingual staff, a garden, and concierge services. Parking is available onsite for a surcharge.

Mercure Sao Paulo Moema Times Square has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Dell Arte Ristorante - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Frans Cafe - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (BRL 35 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 50 for adults and BRL 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Dell Arte Ristorante
  • Frans Cafe

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Baby bath
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 74 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BRL 95 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 50 for adults and BRL 50 for children
  • Covered valet parking fee: BRL 35 per day
  • Pet fee: BRL 74 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 95 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 6 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Sao Paulo Times Square
Mercure Times
Mercure Times Hotel
Mercure Times Hotel Sao Paulo Square
Mercure Sao Paulo Times Square Hotel Brazil
Mercure Sao Paulo Times Square Hotel
Mercure Times Square Hotel
Mercure Times Square
Mercure Sao Paulo Moema Times Square Hotel
Mercure Moema Times Square Hotel
Mercure Moema Times Square
Mercure Sao Paulo Moema Times Square Hotel
Mercure Sao Paulo Moema Times Square São Paulo
Mercure Sao Paulo Moema Times Square Hotel São Paulo

Mercure Sao Paulo Moema Times Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1003 reviews
Rating 8 - Good. 296 out of 1003 reviews
Rating 6 - Okay. 99 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ITALO

Liked: Cleanliness, staff & service

Hotel com obras saguão e apartamentos (barulhento)

Hotel excelente, tanto em instalações como na sua localização em Moema (perto de metrô, restaurantes, mercados, etc.). Entretanto, pedi um quarto silencioso para o repouso da minha esposa após uma cirurgia. E nos colocaram num quarto localizado abaixo de um apartamento em obras, ou seja, o oposto ao solicitado. Nos acomodaram em um outro quarto, sem cozinha, um downgrade, apenas com micro-ondas. Devido ao horário que eu dispunha para resgatar minha esposa no pós-operatório, foi muito desgastante, apesar da disponibilidade da equipe do hotel.
Stayed 1 night in Apr 2025

8/10 Good

Tishurah, Apeldoorn

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Carla

Stayed 1 night in Mar 2025

10/10 Excellent

Uldis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

John Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lousiane

Stayed 5 nights in Mar 2025

8/10 Good

Mariana

Stayed 2 nights in Mar 2025

4/10 Poor

Augusto

Traveled with family
Liked: Cleanliness, room comfort

Problemas no acesso aos quartos e elevador!

Problemas recorrentes nas chaves trouxeram muitos transtornos a hospedagem! Entendemos perfeitamente a evolução do sistema de acesso aos quartos, mas precisam colocar pessoas dispostas a resolver os incidentes! Precisei subir e descer duas vezes para conseguir acesso ao meu apartamento!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Aprigio

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel tipo flat com vários donos , barulho de reforma o dia todo , entrada do hotel pela garagem . Na verdade ele seria 3 estrelas
Stayed 2 nights in Feb 2025

10/10 Excellent

Erick

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

ELIZABETI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

SUZIMEIRE

Liked: Staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Geilton

Stayed 5 nights in Jan 2025

10/10 Excellent

Roberto M de

Stayed 1 night in Jan 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Jan 2025

8/10 Good

Siomara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estada muito agradável

Stayed 9 nights in Dec 2024

2/10 Terrible

Steven

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is under construction. Very noisy. Not worth the cost.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruben

Stayed 1 night in Dec 2024

2/10 Terrible

Christiane

Traveled with family
Disliked: Cleanliness

Decepção

Experiência pessoa desta vez…recepção do hotel em obras - confusão no check-in não havia quartos disponíveis - liberaram nosso quarto quase as 15:00 - onde estava marcado para as 14:00 Não nos comunicaram que a entrada seria por outro prédio…para chegar ao quarto tivemos que utilizar 2 elevadores - o primeiro nos levava até o subsolo - garagem - onde tivemos que pegar um segundo elevador que nos levava até ao quarto. Andava bastante de um elevador até o outro. Fora que o hotel estava lotado e para cada elevador ficávamos muito tempo esperando. Chegando ao quarto o mesmo estava com odor horrível - no banheiro estava exalando retorno de esgoto - cheio pessimo. Ligamos na recepção e nos informaram que no dia seguinte estariam verificando - fato este que não ocorreu. Serviço valet - apenas 2 funcionários para atender as 2 torres do hotel - impossivel oferecer um bom servico com uma demanda grande e com apenas 2 colaboradores… Ficamos muito decepcionados - primeira vez que tivemos muito contratempos neste hotel. Pessima estadia. O que era para ser un fds para relaxar e comemorar meu aniversário, se transformou só em aborrecimento e decepção com tantos problemas que o hotel nos apresentou.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dinael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um bom final de semana

Tudo muito agradável, confortável e limpo. Foi um ótima experiência
Stayed 3 nights in Dec 2024

6/10 Okay

Lars Karl

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Molnar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I hope they review the sofa bed.

We only stayed two nights, we didn't get to use the hotel's infrastructure. The service was very good, the room is spacious and well equipped and the shower is very good. The double bed is very comfortable, however, the sofa bed is very uncomfortable and not suitable for the amount paid for the stay. The couple settles in well, but their teenage son doesn't sleep well...
Stayed 2 nights in Nov 2024