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Mercure São Paulo Paulista Hotel

3.5 star property

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Photo gallery for Mercure São Paulo Paulista Hotel

Minibar, in-room safe, desk, laptop workspace
Front of property
Bar (on property)
Exterior
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Rua Sao Carlos Do Pinhal 87 B, São Paulo, SP, 1333001
  • Maternidade Pro Matre Paulista
    ‪1 min walk‬
  • Paulista Avenue
    ‪3 min walk‬
  • Shopping Cidade São Paulo
    ‪5 min walk‬
  • São Paulo (CGH-Congonhas)
    ‪30 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Balcony

  • Sleeps 2
  • 2 Twin Beds

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About this property

Mercure São Paulo Paulista Hotel

3.5-star hotel in Bela Vista
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
Mercure São Paulo Paulista Hotel offers 154 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 1528 square feet (142 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Mercure São Paulo Paulista Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Ervas Finas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 39 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 60 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ervas Finas

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,528 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 17 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 82.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 60 per person
  • Covered valet parking fee: BRL 39 per day
  • Rollaway bed fee: BRL 82.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure São Paulista
Mercure São Paulista Hotel
Mercure São Paulo Paulista
Mercure Sao Paulo Paulista Brazil
Mercure São Paulo Paulista Hotel
Mercure Sao Paulo Paulista Hotel Sao Paulo
Mercure Paulista Hotel
Mercure Paulista
Mercure Sao Paulo Paulista
Mercure São Paulo Paulista Hotel Hotel
Mercure São Paulo Paulista Hotel São Paulo
Mercure São Paulo Paulista Hotel Hotel São Paulo

Mercure São Paulo Paulista Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 1000 reviews
Rating 8 - Good. 365 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Enrique

Stayed 3 nights in Aug 2024

8/10 Good

Dennis, Beaumont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located a block away from the busy Paulista Avenue which actually is good because traffic is less busy and it is quieter in the evening. Check in is a breeze as they offer an online advance check in. Staff are very welcoming and hospitable and most of them speak English which is a good help knowing that Portoguese is the most spoken language in Brazil. The hotel has an in house restaurant which serves good lunch and dinner. If you opted for a free breakfast, their breakfast is excellent. This hotel is a member of the Accor chains of hotels and so they maintain a good standard. Amenities are basic. 2 big towels, two medium and a floor towel. Shampoo and conditioner are in a refillable containers attached to the wall. They provide 3 small bar soaps and a shower cap. The wifi and hot shower all works excellent. Bed is comfortable and they offered me extra pillows since I found their pillows to be small and thin. They have a safe for your valuables. TV has limited English channels. The best thing about this hotel is its location if you want to explore Paulista Avenue. For that, I will surely choose this hotel again. .
Stayed 3 nights in Nov 2024

10/10 Excellent

Luceily, Santo Domingo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tbe location is perfect
Stayed 2 nights in Oct 2024

8/10 Good

Jeongkeun

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Joey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expensive but good breakfasts
Pretty expensive prices considering the room conditions. But good breakfasts.
Stayed 9 nights in Sep 2024

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and centraly located
Stayed 1 night in Jul 2024

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Returning visitor
Decent hotel in a nice location Very close to Av Paulista & all local transportation Good size rooms , good wifi , big bed , nice hot shower Rooms & hotel exterior are a bit dated & in need of modernisation
Stayed 4 nights in Jul 2024

6/10 Okay

Fernando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was very average and nothing exciting. I wish there were more fruit options. The pastries were a bit cheap and lower quality
Stayed 2 nights in Jun 2024

10/10 Excellent

Enrique

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for businesses trips. Very helpful staff
Stayed 3 nights in Mar 2024

2/10 Terrible

Thiago

Stayed 5 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly people
Stayed 5 nights in Nov 2023

10/10 Excellent

Nilda

Liked: Cleanliness, property conditions & facilities
Excelente service by all the employers
Stayed 1 night in Sep 2023

10/10 Excellent

Ludwik, Altamonte Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estadía ! Buena relación alojamiento precio
Stayed 3 nights in May 2023

10/10 Excellent

Haley

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, good breakfast, clean property and a convenient location. I had a nice stay. A pool or hot tub would have made it perfect.
Stayed 2 nights in Feb 2023

8/10 Good

Luca Dario

Liked: Cleanliness, staff & service
It was Ok.
The building could use some upgrading as the structure seems to be quite "tired" . The fridge in the bedroom is noisy and I had to unplug it at night to avoid being awaken by the motor starting. Also the doors and/or walls are not soundproof so you can easily hear staff or people in the hallway when they are chatting, laughing or else.
Stayed 2 nights in Nov 2022

8/10 Good

shwetabh

Stayed 2 nights in Aug 2022

8/10 Good

shwetabh

Business traveler
Liked: Property conditions & facilities
Stayed 4 nights in Aug 2022

6/10 Okay

Patricia

Disliked: Amenities, property conditions & facilities
for the price, the room turned out okay. service is quite weak though, staff is limited so they try to make do with what they have, which in turn is pretty sleek quality.
Stayed 1 night in Jul 2022

8/10 Good

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
I use the hotel for business tripa. Is clean, good service and haa a convinient location
Stayed 2 nights in Jan 2022

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay, people are very professional!
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A couple days before Christmas
I have been to this hotel many times: always very convenient, fair priced and at an amazing location. Will stay again.
Stayed 2 nights in Dec 2021

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok to stay
Was in Brazil for Business - good location - also good location for shopping and restaurants. Felt safe and neighborhood was just fine
Stayed 5 nights in Dec 2021

6/10 Okay

Maria Angelica

Disliked: Room comfort
A cold raining day in São Paulo
It was okay. I wouldn’t stay there again. The staff was not helpful. Good location!
Stayed 1 night in Dec 2021

8/10 Good

Mario L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

un tung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location.
Stayed 5 nights in Nov 2021