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NewCiti Itaim by Charlie

3.5 star property

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Photo gallery for NewCiti Itaim by Charlie

Reception
Superior Studio | 1 bedroom, free WiFi, bed sheets
Premium Studio | 1 bedroom, free WiFi, bed sheets
Exterior
Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Laundry
  • Gym
  • Air conditioning
  • Free WiFi
$70
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
R. Pedroso Alvarenga 543, São Paulo, SP, 04531-011
  • Place, Ibirapuera Park
    ‪19 min walk‬
  • Place, Oscar Freire Street
    ‪3 min drive‬
  • Place, Paulista Avenue
    ‪4 min drive‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Studio

Standard Studio | 1 bedroom, free WiFi, bed sheets

Standard Studio

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Premium Studio | 1 bedroom, free WiFi, bed sheets

Premium Studio

  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Basic Studio

Basic Studio | 1 bedroom, free WiFi, bed sheets

Basic Studio

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Studio

Superior Studio | 1 bedroom, free WiFi, bed sheets

Superior Studio

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio

Standard Studio | 1 bedroom, free WiFi, bed sheets

Standard Studio

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Studio

Basic Studio | 1 bedroom, free WiFi, bed sheets

Basic Studio

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Indoor pool
Charlie Itaim
  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, 306 reviews
Charlie Itaim

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

NewCiti Itaim by Charlie

3.5-star apartment in Itaim Bibi
An indoor pool, a fitness center, and a sauna are available at this smoke-free apartment building. Additionally, valet parking and laundry facilities are onsite. Each apartment features free WiFi, a sitting area, and a TV. A hair dryer, a shower, and a phone are among the other amenities that guests will find.
NewCiti Itaim by Charlie offers 38 air-conditioned accommodations with hair dryers. Accommodations offer separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include showers.
Recreational amenities at the apartment include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, NewCiti Itaim by Charlie provides a sauna and a fitness center. This São Paulo apartment also offers laundry facilities and an elevator. Parking is available onsite for a surcharge.

NewCiti Itaim by Charlie is a smoke-free property.

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 30 per night)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • TV

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • Phone

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 17 floors
  • 38 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's whatsapp mobile app before check-in

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Valet parking fee: BRL 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

NewCiti Itaim by Charlie Apartment
NewCiti Itaim by Charlie São Paulo
NewCiti Itaim by Charlie Apartment São Paulo

Reviews

NewCiti Itaim by Charlie Reviews

8.2

Very Good

8.6/10

Cleanliness

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 150 out of 335 reviews
Rating 8 - Good. 109 out of 335 reviews
Rating 6 - Okay. 33 out of 335 reviews
Rating 4 - Poor. 25 out of 335 reviews
Rating 2 - Terrible. 18 out of 335 reviews

Reviews

8/10 Good

Fernando Heil Lutiis Silveira

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Aging. Clean. Nice staff. Weird check-in
Stayed 4 nights in May 2025

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, property conditions & facilities
Meu amigo e eu nos hospedamos por duas noites no apartamento 194 e adoramos, mesmo que ele seja mais antigo por dentro. A localização foi perfeita para nós. Apenas uma observação: o apartamento possui um cofre, mas ele estava trancado. Quando liguei para a recepção, fui informado de que os hóspedes não têm acesso ao cofre.
Stayed 2 nights in Oct 2024

4/10 Poor

Carlos, Miami Beach

Disliked: Cleanliness
Stayed 5 nights in Sep 2024

2/10 Terrible

Hossein

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
I have had the same towel and sheets for a week and they willingly change them if I pay them with a Brazilian credit card that I do not have this is disgusting.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Nice neighborhood
Stayed 6 nights in Jun 2024

4/10 Poor

Tania

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
All the apts are old, extremely basic, laundry was impossible to figure it out . Cable TV not working . Not a pleasant stay apart for the location
Stayed 21 nights in Jul 2024

8/10 Good

Cristina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at this location. I stayed twice (and will probably stay again) because the building is very close to where I need to be in Sao Paulo, the price is right, and the units have the most important items that I need when I am in Sao Paulo. This is however not a hotel. It doesn't have a front office, you can't ask for extra towels or pillows, there is no one to help you with luggage, etc... which is ok if you know ahead of time this is not a hotel. What I don't like is that all communicatios with "Charlie" are AI assisted and through an app. The check-in process is also through an app and it is not simple. You need to submit documentation before arrival to avoid delays getting into the room.
Stayed 11 nights in Jun 2024

6/10 Okay

Veysel

Liked: Cleanliness
Ok
Stayed 4 nights in Apr 2024

10/10 Excellent

jee hyuk, plano

Stayed 1 night in Jun 2024

8/10 Good

Santiago

Liked: Cleanliness, property conditions & facilities
Location, location, location. Nice place
Stayed 4 nights in Apr 2024

4/10 Poor

Juliana

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Boa localização, flat precisa de manutenção. Velho

Problemas de barulho, obra sendo feita no momento da estadia, vazamento no piso do quarto. Flat precisa de manutenção.
Stayed 7 nights in Sep 2023

8/10 Good

Arturo

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great area, the apartment is nice. Kitchen is not equipped enough for being an apartment (ex. no microwave).
Stayed 5 nights in Sep 2023

8/10 Good

Tun

Liked: Cleanliness, room comfort

A Hidden Gem in Itiam

This has been my home for over 22 years so I seen the changes and where it presently at. Location is excellent, glad to see some of old staff from teenagers to adults like Manuel, missed the old restaurant but super glad the deck is reopen for smokers. If you want to live like a Paulista stay here. Staff is patient for non speaking Portuguese guests such as myself. You get the vibes and feel of Itiam being three easy walkable blocks from the bars restaurants grocery stores etc. My flight got cancelled United Airlines put me up at a 5 star Pullman Hotel- very nice but too corporate and catering to tourist high rollers. It’s all business. If you prefer the tourist route go to Pullman Emiliano etc, it’s simple here at Citi-Flats like how the locals live. Shower pressure strong, refrigerator works, room temp controls good, toilet a little tricky sometimes flush twice. TV normal had to ask Manuel to show me how again. Walls a bit thin hear your neighbors talk or their cellphones ringing- construction repaving the driveway noise but that’s real city life. Cleaning staff always friendly and helpful especially when I get up super late. For 59 USD per night a hard deal price wise to beat. Miss the free breakfast when it was a Ramada but Mr Baker half a block up for eggs and açaí!! For me it’s my home away from home for 22 years.
Stayed 10 nights in Jul 2023

4/10 Poor

Cristina

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good accommodations but poor customer service. There is no one on-site who can make changes to the reservation or answer questions about the reservation. Check in is automated via an app, which can be convenient, until you need to talk to someone. Frustrating.
Stayed 3 nights in Jul 2023

10/10 Excellent

Monica

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend this place. It is in an excellent location with many restaurants, shops, and supermarkets nearby. The communication was clear and the staff was extremely friendly. The apartment was well equipped, clean, and comfortable.

4/10 Poor

Marcelo

Traveled with partner
Liked: Cleanliness
Only had 2 pillows not enough for 2, as any hotel it should have more pillows available. Didn't have an extra blanket, the kitchen very limited no stove only microwave and a very small bar fridge. AC old, very noisy and the bathroom although clean, due for renovation

8/10 Good

Carlos, Miami Beach

Business traveler
Liked: Cleanliness, property conditions & facilities
Excellent option for the price. Location at the heart of the Itaim Bibi, the best place to be in São Paulo. Communication only via WhatsApp is very annoying. No option to speak over the phone with Charlie, who is the property manager. This is the only big negative. Safes at the rooms don't work
Stayed 2 nights in Jul 2022

6/10 Okay

Shakty

Traveled with family
La cocina no estaba equipada, solo tenia una heladera pequeña, platos y vasos, no habia ni donde calentar agua. La TV muy pequeña y no tenia opcion smart TV. La zona excelente, habian muchos lugares para ir a comer y bastante seguro. La recepción muy amigables.
Stayed 4 nights in Jun 2022

4/10 Poor

antonio

Business traveler
Liked: Cleanliness
Disliked: Amenities
Check in and wife are terrible. Wifi is nearly non existing. Check in is To be done on line, but only Brazilians are able to do it: language, documents, numbers required, and channel. It took me 45 min to manage through messages to a person to get my check in done.
Stayed 2 nights in Jun 2022

10/10 Excellent

Carlos, Miami Beach

Business traveler
Liked: Cleanliness
Excellent choice for the price. Best location in São Paulo at the Itaim Bibi area. Safe, best shopping, eating and entertainment options
Stayed 2 nights in May 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to everything, great service by Gabriel at the reception.
Stayed 11 nights in Nov 2021

10/10 Excellent

Diogo

Liked: Cleanliness, room comfort

Great apartment, just one problem

Great location, with grocery, restaurants and coffee shop around. Secure building with helpful staff at the desk. Pre-paid laundry was useful. The apartment is excellent, very comfortable bed and spacious living room, all super clean. The wifi was unstable though, the speed was good but sometimes it would drop unexpectedly, very annoying if you are working or in the middle of a call, and it would take a few seconds or up to a minute to come back. The communication via Whatsapp was very efficient. Almost everything was great and if they improve the internet I would definitely stay here again.
Stayed 7 nights in May 2021

8/10 Good

Homero José

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

JOSE F F

Liked: Cleanliness, room comfort

Bom

Boa relação custo benefício
Stayed 5 nights in Jul 2025

6/10 Okay

George

Liked: Room comfort
Stayed 1 night in Jul 2025