This smoke-free hotel features a restaurant, a bar/lounge, and valet parking. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include spa services, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Nikkey Palace Hotel offers 97 air-conditioned accommodations with hair dryers and complimentary toiletries. Cable television is provided.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and in-room massages can be requested.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including reflexology.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.
This business-friendly hotel also offers spa services, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.
Nikkey Palace Hotel is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Restaurante Nikkey - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (BRL 30 per night)
Valet parking on site (BRL 30 per day)
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:30 AM
A bar/lounge
A restaurant
Restaurants on site
Restaurante Nikkey
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Vending machine
Guest services
Housekeeping (on request)
Multilingual staff
Business services
Computer station
Spa
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Manicures/pedicures
Reflexology
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (28 inch wide door)
Front entrance ramp
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
More
1 building
10 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Desk
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Self parking fee: BRL 30 per night
Valet parking fee: BRL 30 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Nikkey Palace
Nikkey Palace Hotel
Nikkey Palace Hotel Sao Paulo
Nikkey Palace Sao Paulo
Nikkey Palace Hotel Sao Paulo, Brazil
Nikkey Palace Hotel Hotel
Nikkey Palace Hotel São Paulo
Nikkey Palace Hotel Hotel São Paulo
Reviews
Nikkey Palace Hotel Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel has been around for somw time and probably one of the best in the Japanese district in São Paulo. It jas been remodeled and it has improved but not quite to the high standards you can find elsewhere. However, it is comfortable and cant beat its location. The breakfast is included but the Japanese style breakfast is below par.
The reception is very disrespectful and unhelpful to guests.
Cleaning is not enough.
Not worth the price
Ceyda
Stayed 2 nights in Feb 2025
2/10 Terrible
Ceyda
Business traveler
Mar 29, 2025
Disliked: Amenities
I don't think the sheets in the rooms are changed after each customer. Cleaning is not good. It's not worth the money you pay. Also, the people at the reception are very rude and refuse to help you in any way. During my stay here, I didn't get any support I needed from the reception, and even though I stated that I didn't use the minibar when I checked out, they made me wait 10 minutes for the attendant to check it, causing me to be late for the airport and pay an extra waiting fee for Uber. The reception is rude and disrespectful. I don't understand how people like this work here.
Property is a little older and is a good location. 5-8 minute walk to the Metro, a lot of good Japanese restaurants close by. Didn’t try other flavors in the area.
Pros: good location, breakfast with western and eastern options, nice and polite staff
Cons: Old room, mold in the bathroom (but no strong smell though), bad sound insulation.
A lot of restaurants and stores on the same street.
Everything was good except I hear the dogs barking from early morning to midnight from a nearby apartment during my 6-day stay. I stayed in the same hotel in 2015 and 2018, and hear dogs barking too from outside.
This was a nice, inexpensive, but bare bones hotel in the heart of Sao Paulo. The staff was friendly, the room clean. It was a little spartan, but a nice enough place. I'd stay again.
Verified traveler
Stayed 2 nights in Dec 2021
6/10 Okay
Antonio, Pompano Beach
Traveled with partner
Nov 27, 2021
Nothing special, just average accomodation
Antonio
Stayed 3 nights in Nov 2021
8/10 Good
Yuichi
Traveled with group
Nov 7, 2021
Liked: Cleanliness, room comfort
Yuichi
Stayed 1 night in Nov 2021
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