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North Palace Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for North Palace Hotel

Interior
Desk, free WiFi
Front of property
Private kitchen
Desk, free WiFi

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
R. Santa Teresa de Jesus, 339, Jaçanã, São Paulo, Sao Paulo, 02271-050
  • Shopping Metrô Tucuruvi
    2 min drive
  • Internacional Shopping Guarulhos
    7 min drive
  • Avenida Cruzeiro do Sul
    8 min drive
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    29 min drive

Room options

View all photos for Suite, Bathtub

Suite, Bathtub | Desk, free WiFi

Suite, Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room (Master)

Comfort Room (Master) | Desk, free WiFi

Comfort Room (Master)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Jetted Tub (Master)

Suite, Jetted Tub (Master) | Desk, free WiFi

Suite, Jetted Tub (Master)

  • Sleeps 2
  • 1 Double Bed

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Property entrance

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Parking included
Free WiFi
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3.3 out of 5, (34)
The price is $23
per night
$24 total
includes taxes & fees
Dec 7 - Dec 8
Hotel Namorata Expo Inn

About this property

North Palace Hotel

3-star hotel in Tucuruvi
This hotel features a bar/lounge, 24-hour room service, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff.
North Palace Hotel offers 29 air-conditioned accommodations with slippers and complimentary toiletries. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

North Palace Hotel features multilingual staff and 24-hour room service. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. Onsite self parking is complimentary.

North Palace Hotel has designated areas for smoking.

24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

North Palace Hotel Sao Paulo
North Palace Sao Paulo
North Palace Hotel Hotel
North Palace Hotel São Paulo
North Palace Hotel Hotel São Paulo

North Palace Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 155 reviews" "
Rating 8 - Good. 38 out of 155 reviews" "
Rating 6 - Okay. 37 out of 155 reviews" "
Rating 4 - Poor. 21 out of 155 reviews" "
Rating 2 - Terrible. 17 out of 155 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

LAMBERT KOFI

Stayed 10 nights in Sep 2023

10/10 Excellent

Edgar

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Barbara

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2022

8/10 Good

CLOMBE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay few nights, have more services than other hotels, and also hydrobath working good!
Stayed 3 nights in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2019

2/10 Terrible

Ashleigh, UK

Disliked: Property conditions & facilities, room comfort
Not as advertised
The lovely staff are the only saving grace to this hotel. The location is awful- not as close to the airport as advertised, the bathroom wasn't very clean & flooded from a short shower. On top of that, the bed was honestly no comfier than São Paulo airport floor & it had the worst wifi that I have ever experienced in any hotel or hostel. I would most definitely not recommend this hotel to anybody.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sempre que vou a São Paulo me hospedo aqui. Quartos grandes e confortáveis, preço justo e bem localizado, com mercado a 50 metros e metrô a 20 minutos de caminhada.
Stayed 1 night in Aug 2024

4/10 Poor

Mari

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Péssimo
Quanto a recepção deixa tudo a desejar, não somos imformados de absolutamente nada,apenas recebem o pagamento e entregam a chave do quarto, temos que ficar ligando pra nos informar de tudo, isso parece ser padrão pq tds atendentes não tem aquele atendimento necessário com o cliente, o colchão e travesseiro muito ruim de plástico e duro, o quarto tem cinzeiros e fedem muito a cigarro,café da manhã simples WiFi não pega fiquei 3 dias e não usei, emfim a única coisa boa é a localização por ser perto de supermercados e shopping...mas precisa melhorar muito em tds os aspectos, principalmente ao atendimento ao cliente.sinto muito em não poder dar uma estrela melhor. Particularmente não indico.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surpresa ruim
Uma experiência não tão boa, edificação toda possuía um cheiro muito forte de cigarro, comunicação muito ruim. Nome de hotel mas estrutura de motel uma experiência desagradável
Stayed 1 night in Jul 2024

10/10 Excellent

Acxel geovanni

Stayed 1 night in Jul 2024

8/10 Good

Alex francisco

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Samuel

Café da manhã bem mediano
Stayed 1 night in Jul 2024

4/10 Poor

André Felipe

Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Business traveler
Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

André

Stayed 1 night in Mar 2024

2/10 Terrible

PAULO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já conheço o hotel, gosto da localização e do conforto em geral. Dessa vez fiquei no quarto 101 que estava com alguns problemas simples (ar não gelava e interfone não funcionava) mas tirando isso foi tudo ótimo, vou voltar mais vezes
Stayed 1 night in Mar 2024

8/10 Good

FRANCISCO STANLEY HICARDO

Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

Giovanna

Stayed 8 nights in Feb 2024

6/10 Okay

PAULO

Stayed 1 night in Feb 2024

6/10 Okay

PAULO

Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Jan 2024

6/10 Okay

JESSE

Stayed 2 nights in Jan 2024

6/10 Okay

Caroline

Business traveler
Liked: Cleanliness
Stayed 2 nights in Jan 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommend
The worst hotel motel in Brazil everything dirty recepcionists rude they try to charge you for everything and you don’t take it far from everything no restaurants near nothing stay away and very dangerous really and of course the WiFi is not working
Stayed 1 night in Jan 2024