A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
OYO Hotel Castro Alves, São Paulo offers 30 accommodations with complimentary toiletries and fans. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Wireless Internet access is complimentary.
OYO Hotel Castro Alves, São Paulo is a smoke-free property.
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
More
Desk
Fan
Iron/ironing board on request
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property
OYO Hotel Castro Alves, São Paulo Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Wifi was horrible in the beginning. I asked if they reset on the wifi one of the receptionist said yes. Later when I asked a different receptionist if they no he said … and showed me that his reset. When he did the wifi went well. But it was only like 6 hours later after check in
They lie to me, and didn't change me room, and have a lot of room available at the same price, at night i have cockroaches more than 5 down my bed, i show them to the lobby and they finally decide to change me room, because they see the bugs...
The cleaning girl make noise each morning and laugh very loud all day , impossible to sleep or doing something in the morning, and they never say hello to costumers
Our stay was good, the room is clean, bed is comfortable and clean. Only concern that requires immediate attention is the electrical shower because you get electrocuted each time you try to turn it off, we ended up doing it with a towel. Neighborhood is safe, close to Liberdade .. but can get loud at night with cars and people creaming once a while. For the prize you cannot complain though
Verified traveler
Stayed 2 nights in Jan 2020
6/10 Okay
Verified traveler
Traveled with group
Oct 28, 2024
Liked: Staff & service
Disliked: Cleanliness, room comfort
Ficamos em choque
a localização é boa, mas não da pra passar mais de duas noites, o chuveiro dava choque pra desligar todas as vezes comigo e com minha amiga, foi dificil lidar com isso
se for uma viagem de jovens e pouco tempo é ok mas se for mais de idade ou for ficar muito tempo, repense
Hotel se asemelha com aquelas pensões antigas. Foi passada uma tinta para dar um ar de novo, mas as instalações são ruins. Tem goteira no teto que nos dias de chuvas precisa de guarda chuva no quarto. Recepção se esforça para tratar os hóspedes bem, mas a infraestrutura não ajuda.
A equipe do hotel é bem educada e prestativa. A limpeza do hotel é muito boa.
A cama do quarto é muito desconfortável (dura e extremamente barulhenta) e o chuveiro da choque.